Tile Warehouse Reviews

Name: Tile Warehouse
Address: Thorpe Way, Grove Park, Leicester, Thorpe Way, Grove Park, Leicester, Leicestershire
Rating: 4.58

4.6 Rating 755 Reviews

90 %

of reviewers recommend Tile Warehouse

4.6

Based on 755 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	97%
Accurate And Undamaged Orders	Greater than 77%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

About Tile Warehouse:

Tile Warehouse is all about making tile buying easy. Launched in early 2022, we are passionate about everything to do with tiles and making it as easy as possible for you to find the right tiles to help transform your home.

Part of the UK’s largest tile buying group, our low cost, online only operating model enables us to bring you the best quality tiles at the lowest possible prices, together with a wide range of trade quality tools and accessories.

We haven’t just stopped there. The Tile Warehouse website is packed full of helpful tiling tips and techniques to give you the confidence you need to tile the interior as well as exterior of your home yourself.

Tile Warehouse also offers a dedicated sample service so you can try before you buy; a Tile Visualiser that allows you to picture how your chosen tiles would look in your home; a Tile Calculator that tells you how many tiles you will need for your room together with free delivery on all orders over £300.

Achieve the look you want for less with Tile Warehouse.

Visit Website

Phone:

0800 138 1668

Email:

customerservice@tilewarehouse.co.uk

Location:

Thorpe Way, Grove Park, Leicester,
Thorpe Way, Grove Park, Leicester
Leicestershire
LE19 1SU

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“We were short of a few tiles to complete a job, Oliver in customer services was fantastic... problems happen, hut it's how you deal with them and Oliver was first class.”

Helpful Report

Hi Scott, I hope you're well, Thank you for the lovely feedback! I hope your project looks as amazing as we all hope! Best wishes, Ollie

“The whole process was very easy. I would definitely order from here again.”

Helpful Report

Good Afternoon,Thank you so much for your fantastic 5-star rating of Tile Warehouse! We greatly appreciate your support and are delighted to hear that you had a positive experience with us. We are thrilled to know that the whole process was very easy for you. Our team works hard to ensure a seamless and hassle-free experience for our valued customers like yourself. Your satisfaction is our top priority, and we are thrilled to have met your expectations. Best regards, Alexandros

“Great Price, Lovely tiles with plenty of styles to chose from, delivered on time and was able to return unused tiles.”

Tile Warehouse 5 star review on 21st July 2024

Helpful Report

Dear David,Thank you so much for giving Tile Warehouse a five-star rating! We truly appreciate your kind words and we're delighted to hear that you had such a positive experience with us. We're thrilled that you found our prices to be great and our tile selection to be lovely, with a variety of styles to choose from. Delivering your order on time is of utmost importance to us, and we're glad we could meet your expectations in this regard. Warm regards, Alexandros

“Great company. Very good price for the tiles, delivered promptly. No hesitation in recommending them.”

Helpful Report

Dear Vincent, Thank you so much for your stellar 5-star rating of Tile Warehouse! We truly appreciate your kind words and are delighted that you found our company to be great with very good prices and prompt delivery. It means a lot to us that you would not hesitate to recommend us. We are grateful to have you as a loyal customer and we promise to continue providing excellent products and services. If you ever need anything or have any further feedback, feel free to reach out. Thank you once again for your support! Best regards, Roger

“Prompt, efficient delivery. Friendly and helpful unloading. Absolutely no complaints.”

Helpful Report

Dear Joseph, Thank you so much for taking the time to give us a 5-star rating! We greatly appreciate your feedback and are thrilled to hear about your positive experience with Tile Warehouse. We are glad that our delivery service was prompt and efficient, and that our team was able to provide friendly and helpful assistance during the unloading process. Your satisfaction is our top priority, and it's wonderful to know that we have met your expectations without any complaints. Once again, thank you for choosing Tile Warehouse and for your kind words. We look forward to serving you again in the future! Best regards, Roger

“The tiles look quite different to how they looked on the website. The colour is somewhat different and the print on them is a bit low resolution. I'm pretty disappointed.”

Helpful Report

Hi Dean Thank you for taking the time to review this product for us, we have asked our technical team to take a look at these to see if there is an issue as it's one of our best sellers, being on trend and at a massive reduction compared to the real thing. We appreciate you taking the time to help us. Kind regards

“Really good experience with Tile Warehouse. There were a few cracked tiles on delivery and Oliver in the customer service team provided a great service with replacements being delivered next day.”

Helpful Report

Hi ,Thank you so much for your outstanding 5-star rating of Tile Warehouse! We greatly appreciate your feedback and are thrilled to hear about your really good experience with us. We apologize for the inconvenience caused by the cracked tiles on delivery. However, we are delighted to know that Oliver from our customer service team was able to provide you with exceptional service by ensuring the replacements were promptly delivered to you the very next day. At Tile Warehouse, we strive to consistently provide top-notch products and excellent customer service. Your satisfaction is our utmost priority, and we are grateful for the opportunity to make things right for you. Once again, thank you for your kind words and for choosing Tile Warehouse. We look forward to serving you again in the future. Best regards, Roger

“These are great tiles, great value. More over, the customer service received was exceptional. A few tiles has cracked upon delivery, within a few days these were replaced.”

Helpful Report

Hi Sanjay! Thank you for your outstanding 5-star review! We're thrilled to hear that you found our tiles to be great value and that our customer service exceeded your expectations. It's our priority to ensure that any issues are resolved swiftly, and we're glad we could assist you promptly. If you need anything else, please feel free to reach out. We look forward to helping you again in the future! Best regards, Roger Tile Warehouse Team

“Great service, Great price and all on time”

Helpful Report

Hi, Thank you so much for taking the time to give Tile Warehouse a 5-star rating! We truly appreciate your loyalty and the trust you have placed in our products and services. It brings us great joy to read your feedback! We are thrilled to know that our team at Tile Warehouse was able to provide you with great service, great prices, and everything delivered on time. Meeting and exceeding our customers' expectations is always our top priority. Once again, thank you for being a valued customer and for your continuous support. We look forward to serving you again in the future! Best regards,

“First class service, even with my small order. still given the same excellent service. Good communication, good price and arrived when said and well packaged. Will definitely use again. Thank you.”

Helpful Report

Hi, Thank you so much for your fantastic 5-star rating of Tile Warehouse! We sincerely appreciate your kind words and are thrilled to have provided you with a first-class service, even with your small order. We take pride in ensuring excellent customer experience, and it is incredibly rewarding to hear that our efforts resonated with you. Your feedback about our good communication, competitive pricing, punctual delivery, and secure packaging means the world to us. We make it our priority to provide these essential aspects of our service to all our customers, regardless of the order size. It's heartwarming to know that we met your expectations and earned your satisfaction. We are truly grateful for your trust in us and for choosing Tile Warehouse. We are more than happy to serve you again and provide the same level of exceptional service you received. If there's anything else we can assist you with, please don't hesitate to reach out. Once again, thank you for your kind words and for being an amazing customer. We look forward to working with you in the future. Warmest regards, Roger Tile Warehouse Team

“Very Good!”

Helpful Report

Thank you so much for your fantastic 5-star rating, null! We sincerely appreciate your kind support and are thrilled to hear that you had a very good experience at Tile Warehouse. Our team works diligently to provide top-notch products and excellent customer service, so it's always a delight to receive such positive feedback. Please don't hesitate to reach out if you have any further questions or if there's anything else we can assist you with. We look forward to serving you again in the future!

“Good”

Helpful Report

Thank you so much for giving us a 5-star rating! We truly appreciate your kind words and support. We're thrilled to hear that you had a good experience at Tile Warehouse. Our team is always committed to providing exceptional service and top-quality products. If you ever need anything else, feel free to reach out. Thanks again for choosing Tile Warehouse!

“Very good very nice”

Helpful Report

Thank you so much for your amazing 5-star rating, null! We greatly appreciate your kind words and feedback about your experience with Tile Warehouse. Very good, very nice! We're delighted to hear that you had such a positive experience with us. If you ever need any further assistance or have any questions, please don't hesitate to reach out. Thank you once again for choosing Tile Warehouse!

“helpful”

Helpful Report

Thank you so much for giving Tile Warehouse a fantastic 5-star rating! We truly appreciate your positive feedback. We are thrilled to hear that you had a great experience with us and that you found our free delivery and good prices appealing. Our team takes pride in providing excellent service and offering a wide variety of high-quality tiles. We hope you enjoy your lovely tiles, and should you need anything in the future, feel free to reach out. Thank you again for choosing Tile Warehouse!

“Free delivery, good price. Lovely tiles”

Helpful Report

“Easy website to use”

Helpful Report

Thank you, null, for taking the time to give Tile Warehouse a fantastic 5-star rating! We really appreciate your support and feedback. We're thrilled to hear that you found our website easy to use. Customer satisfaction is our top priority, and we strive to provide a seamless and user-friendly online experience. If you have any further questions or need assistance with anything, please don't hesitate to reach out. Thanks again for choosing Tile Warehouse!

“Easy to order samples and great website with many views of each tile”

Helpful Report

Hi null! Thank you for your fantastic 5-star review! We're thrilled to hear that you found it easy to order samples and that our website provided a great browsing experience with multiple views of each tile. We aim to make the selection process as smooth as possible, and your feedback means the world to us! If you have any other questions or need assistance in the future, please feel free to reach out. We’re here to help and look forward to serving you again! Best regards, Roger Tile Warehouse Team

“seems ok for now will report back when mi tiles arrive”

Helpful Report

Hi there! Thank you for your 4-star review! We're glad to hear that everything seems okay so far. We're excited for you to receive your tiles and hope they meet your expectations! If you have any questions or need assistance in the meantime, don’t hesitate to reach out. We look forward to hearing back from you once your order arrives! Best regards, Roger Tile Warehouse Team

“Fab”

Helpful Report

Hi there! Thank you for your fab 5-star review! We're so glad to hear you had a great experience with us. Your support means a lot and motivates us to keep doing our best! If you ever need anything else or have questions, feel free to reach out. We're here to help and look forward to serving you again soon! Best regards, Roger Tile Warehouse Team

“all good website easy to use”

Helpful Report

Hi there! Thank you for your 4-star review! We're glad to hear that you found our website easy to use and that your experience was all good. We always aim to provide a user-friendly shopping experience, so your feedback is much appreciated. If you have any suggestions for how we can improve or if there's anything else we can assist you with, please feel free to let us know. We look forward to seeing you again soon! Best regards, Roger Tile Warehouse Team

Tile Warehouse is rated 4.6 based on 755 reviews