Ties Planet Reviews

Name: Ties Planet
Address: Unit SF07 City Mills Business CentrePeel StreetMorley, Leeds
Rating: 4.87

4.9 Rating 6,882 Reviews

99 %

of reviewers recommend Ties Planet

4.9

Based on 6,882 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	99%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

About Ties Planet:

Ties Planet is a leading UK men's online tie shop.

Ties, bow ties, cravats, socks, cufflinks and more can be purchased online. All with fantabulous, wonderful customer service.

Visit Website

Phone:

01133459395

Location:

Unit SF07 City Mills Business CentrePeel StreetMorley
Leeds
LS27 8QL

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Ties Planet 5 star review on 3rd January 2025

Ties Planet 5 star review on 18th September 2024

Tracy H

101

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Iv not had my sons tie long as he only started wearing it end of October and the stitch has all come away and the tie is unusable”

Helpful Report

Posted 3 years ago

Hi Shaunagh Thank you for your order and taking the time to leave a review. We are sorry to hear this is the case. We very rarely have an issue with the quality of our ties, so if you can please contact us by email to discuss this further, we are confident we will be able to offer a replacement that does not have such a fault. Regards Andrew Bragg Ties Planet

Posted 3 years ago

“non ho ancora ricevuto i prodotti quindi posso solo dare la mia valutazione all'assortimento on line.... attendo fiduciosa”

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Posted 3 years ago

“Great product and speedy delivery.”

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Posted 3 years ago

“The tie was perfect and a very fast delivery”

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Posted 3 years ago

“Excellent.”

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Posted 3 years ago

“Super speedy delivery and great quality Grandad Socks, thank you 😊”

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Posted 3 years ago

“Quick delivery, beautiful ties and handkerchiefs. Excellent value”

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Posted 3 years ago

“Good quality novelty Christmas socks. Quick delivery.”

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Posted 3 years ago

“Amazing customer service and excellent products - we ordered ties and pocket squares for our wedding and were really happy with the delivery time and quality of both. Would happily recommend and/or use again!”

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Posted 3 years ago

“I ordered a tie for my wedding to Ireland. Due to Brexit and customs / delivery issues, it didn’t arrive. When I contacted customer service, they immediately sent a replacement via courier at no extra cost to me. Incredible service! I couldn’t recommend highly enough! When the tie arrived, it was perfect and exactly what I needed for my wedding.”

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Posted 3 years ago

“Fantastic products, I ordered a variety as they all looked so good and we’re such a good price that I couldn’t choose, I wasn’t disappointed with anything that arrived but unfortunately I couldn’t keep them all! The customer service I received when returning was excellent and the repayment was made promptly.”

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Posted 3 years ago

“Tie arrived on time and was exactly as described. Very happy with the company and the product.”

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Posted 3 years ago

“Wide selection on the website. Delivered quickly, packaged well and made a lovely gift.”

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Posted 3 years ago

“Super quality, colour was just like the picture and matched perfectly, arrived un super quick time - very impressed!”

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Posted 3 years ago

“Great selection. Good clear easy to use site. Fast delivery. Would definately use again.”

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Posted 3 years ago

“great choice and very helpful. delivery was within a couple of days.”

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Posted 3 years ago

“Ordered two ties, both arrived promptly. Excellent quality. Would recommend”

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Posted 3 years ago

“Website easy to navigate. Good choice of products. My scarf came quickly. It was a bit pricey but beautiful and very good quality. Would happily use ties planet again.”

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Posted 3 years ago

“Unfortunately, I am very disappointed with the service of the shop. I bought a tie, the quality of with is perfect I have to admit and I really like it. Still, as I live in Spain, I had to pay 7 pounds as the costs of a delivery, which thing I understand and accept. However, when the product has been already delivered to me, the post office told me that I had to pay 8 euros more for the delivery, which means I had to pay twice for the same thing and it cost me more than a tie itself. While contacting with the consultant from the shop, he/she informed me that every country had its policy of delivery and this didn't depend on them, the thing which seems hard to believe for me as I buy products from different countries (also outside EU) and such a situation happens to me for the first time. I believe that a shop should clearly inform about it in the process of a purchase from abroad. Apart from it, once again, my negative opinion refers to the payment and information itself, not a product. About the latter one, I have nothing negative to say, on the contrary it is of a very good quality and I can recommend it.”

Helpful Report

Posted 3 years ago

Hi Ewa Thank you for your order and for taking the time to leave a review. Firstly, we are pleased you are happy with the quality of the tie you ordered. With regards the extra charge you had to pay, unfortunately this is beyond our control. This payment is a customs charge. As we are outside the EU, we do not charge you VAT tax and then you pay the customs deemed applicable within your country. Whilst we understand this may be frustrating, I can assure you we get no benefit from it whatsoever. There was an EU VAT reform on 1st July, which means the exemption for goods under EUR 22 has now been removed. We really do appreciate your order with us but feel a one star review for our service is unfair given the circumstances of the VAT reform, which affects everyone not just our business. Kind regards Andrew Bragg Ties Planet

Posted 3 years ago

“Bow tie arrived quickly and was exactly as described. Very happy with my purchase.”

Helpful Report

Posted 3 years ago

Ties Planet is rated 4.9 based on 6,882 reviews