Ties Planet Reviews

Name: Ties Planet
Address: Unit SF07 City Mills Business CentrePeel StreetMorley, Leeds
Rating: 4.87

4.9 Rating 6,891 Reviews

99 %

of reviewers recommend Ties Planet

4.9

Based on 6,891 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	99%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

About Ties Planet:

Ties Planet is a leading UK men's online tie shop.

Ties, bow ties, cravats, socks, cufflinks and more can be purchased online. All with fantabulous, wonderful customer service.

Visit Website

Phone:

01133459395

Location:

Unit SF07 City Mills Business CentrePeel StreetMorley
Leeds
LS27 8QL

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Ties Planet 5 star review on 3rd January 2025

Ties Planet 5 star review on 18th September 2024

Tracy H

101

Anonymous

Anonymous // 01/01/2019

Filter: Rated 2 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Nice colour and material but very bad cheap stitching”

Helpful Report

Posted 7 years ago

Hi Donna Thank you for taking the time to leave a review. We are very sorry to see that you are not happy with the tie. We try our utmost to only offer high quality items so of course we will take your feedback very much on board. If you could also email us at sales@tiesplanet.com with further details of the problem it would be much appreciated, as we would like to resolve the problem as soon as possible. Kind regards Andrew Bragg Ties Planet

Posted 7 years ago

“Product excellent very happy well packaged and delivery very good thank you.”

Helpful Report

Posted 8 years ago

“Hole in sock 1st time on.”

Helpful Report

Posted 8 years ago

Hi Grace Thank you for taking the time to leave a review. We are very sorry to read this has occurred. We aim to only offer quality items and we have been offering the socks you purchased for many years without any such problems, so we apologise that you have received a rare faulty pair. Please can you email us at sales@tiesplanet.com as we would like to be given the opportunity to resolve the issue. Kind regards Andrew Bragg Ties Planet

Posted 8 years ago

“The item (mens socks) was efficiently despatched and arrived promptly, but the quality of the product is poor. After wearing them for just one day the socks started to lose their shape and elasticity regularly slipping down and constantly needing to be pulled up to avoid coming off my feet!”

Helpful Report

Posted 8 years ago

Hi Peter Thank you for taking the time to leave a review. We are pleased that your order was delivered quickly. We ensure all orders are dispatched promptly. We are sorry to hear that you are not happy with the quality of the socks. The socks are made without elastic to help with circulation. It would be much appreciated if you could email us at sales@tiesplanet.com to give us the opportunity to resolve this issue. The socks are made to a very high quality specification by a British brand so we are sure we will be able to work together to ensure you are not left unhappy with your purchase. Kind regards Andrew Bragg Ties Planet

Posted 8 years ago

“Service etc very good. However, the seam of both ties started to come undone after no more than 4 or 5 uses.”

Helpful Report

Posted 8 years ago

Hi Nathan Thank you for taking the time to leave a review. Firstly, we appreciate you saying our service has been very good. We do try our very utmost to offer a very high level of service. We are very sorry though to read that the seam of both ties has come undone after no more than 4 or 5 uses. Please could you email us at sales@tiesplanet.com to discuss this as we would like to be given the opportunity to resolve this issue. We certainly do not want you to be unhappy with the ties purchased from us as we aim to only offer high quality items. Kind regards Andrew Bragg Ties Planet

Posted 8 years ago

“Liked the socks but the first time my son wore them they went not holes!! Rather one big hole so I'm very disappointed. I needed Union Jack on them as he lives abroad. I was going to order more for my other son who also lives abroad.”

Helpful Report

Posted 8 years ago

Dear Margaret Thank you for taking the time to leave a review. We are very sorry to read that this occurred. The socks ordered are of a very high quality and we have been selling them for over 5 years on our website. We have not had this problem before. We would be grateful if you could email us at sales@tiesplanet.com to discuss this. We are confident you received a very rare faulty pair and would like the opportunity to replace them so you can see the usual quality of the socks. We aim to only offer high quality items so of course we will very much take this feedback on board. We very much value your order with us and look forward to resolving your issue as soon as possible. Kind regards Andrew Bragg Ties Planet

Posted 8 years ago

“The stitching gave way on the back of the bow tie,releasing the elasticated band and clasp. this was after a small amount of use. Rather than being hassled returning the item I will have it repaired myself.”

Helpful Report

Posted 8 years ago

Dear Donald Thank you for taking the time to leave a review. We are very sorry to read that this has occurred. Of course we would have been more than happy for you to return the bow tie for a replacement. We aim to only sell high quality goods so it would be very helpful to us if you can email us at sales@tiesplanet.com to let us know which bow tie you have had to have repaired. This will allow us to look into it to ensure the same issue does not happen in the future. All the best Andrew Bragg Ties Planet

Posted 8 years ago

“Socks worn once and on washing one sock of the pair the elasticity went and just showed white lines of elastic.”

Helpful Report

Posted 8 years ago

Hi Thank you for taking the time to leave a review. We are very sorry to hear this is the case. The socks your ordered come with a 6 month quality guarantee from the manufacturer so please email us at sales@tiesplanet.com and we can arrange replacements. Kind regards Andrew Bragg Ties Planet

Posted 8 years ago

“One of the three clips fell apart the first time I used the braces. The design is very weakly printed so then when stretched The design comes apart. Very poor quality. I later purchased a similar product nearby for a quarter of the price and much better quality. I doubt I will use this company again if all product are same.”

Helpful Report

Posted 8 years ago

Dear Robert Thank you for taking the time to leave a review. We are extremely sorry to hear this. We would appreciate it if you could email us at sales@tiesplanet.com and we can arrange a refund if you send the faulty item back to us. We take great pride in aiming to only sell quality products so of course we will be looking into this in great detail to see what may have caused the fault. Kind regards Andrew Bragg Ties Planet

Posted 8 years ago

“The tie that was sent was so small n short like kids tie couldn't really wear it, waste of money”

Helpful Report

Posted 8 years ago

Hi Shamim Many thanks for taking the time to write a review. As you purchased a boys tie, a children's version was posted to you. If you would like to exchange for the men's version then do please email us at sales@tiesplanet.com to let us know. We are more than happy to exchange the tie. All the best Andrew Bragg Ties Planet

Posted 8 years ago

“your system wont accept credit cards I have dealt with a lot of online retailers and your payment system isnt fit for purpose I had to use a debit card to complete the transaction”

Helpful Report

Posted 9 years ago

Dear Maria Thank you for your review. It is much appreciated. We are extremely sorry that you were unable to complete checkout using your credit card. We are confident this was a temporary glitch in the system and hope it will not put you off purchasing from us again. We hope you like the item you purchased. Should you ever have any problems completing a purchase again then do please let us know and we will do everything we can to help. All the best Andrew Bragg Ties Planet

Posted 9 years ago

Ties Planet is rated 4.9 based on 6,891 reviews