Thunder Buddy Reviews

Name: Thunder Buddy
Address: 312 Arizona Ave, Santa Monica, 312 Arizona Ave, Santa Monica, CA
Rating: 3.84

3.8 Rating 146 Reviews

69 %

of reviewers recommend Thunder Buddy

3.8

Based on 146 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 60%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email

About Thunder Buddy:

Snugzy: The World's Loveable Mini Me. Create your own Cuddle Buddy online today

Visit Website

Email:

hello@thunderbuddy.com

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Thunder Buddy 5 star review on 4th January 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“AWESOME customer service and a truly special, one-of-a-kind products. Our friends were so happy to each receive a Snugzy of the other as a couple's anniversary gift!”

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Posted 3 years ago

“Very unhappy with how they cropped the face. It looks terrible. Very disappointed I wasted my money :(”

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Posted 3 years ago

HI Stacie, Really sorry that the order has arrived and you are not happy with it. If you would like to send across some images of the order to us we will look into this for you and see if the item could have been produced differently or if it was an issue with the image upload. If you send images over to hello@sngzy.com we will resolve this issue for you. Many thanks

Posted 3 years ago

“Awesome! Love it! And surprisingly very fast for being international shipping.”

Thunder Buddy 5 star review on 26th May 2021

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Posted 3 years ago

“I have never laughed so hard in my life!!!! It was great quality and It came 5 days early!!! Would definitely buy for. Them again!!!!!”

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Posted 3 years ago

“Bought two of these... One turned out fine but the other one didn't The placement of the face picture was off... kinda disappointed”

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Posted 3 years ago

HI Dennis, Really sorry that the order has arrived and you are not happy with it. If you would like to send across some images of the order to us we will look into this for you and see if the item could have been produced differently or if it was an issue with the image upload. If you send images over to hello@sngzy.com we will resolve this issue for you. Many thanks

Posted 3 years ago

“Easy to order and very quick response to my email for correction on order. Only two stars for the poor quality of picture on dolls. Faces had lines all over where stretched by computer printer I assume. Unfortunately will not order again. Mini me doll looks great on add but poor picture care to make it worth ordering.”

Helpful Report

Posted 3 years ago

HI Amanda, Really sorry that the order has arrived and you are not happy with it. If you would like to send across some images of the order to us we will look into this for you and see if the item could have been produced differently or if it was an issue with the image upload. If you send images over to hello@sngzy.com we will resolve this issue for you. Many thanks

Posted 3 years ago

“Love, Love, LOVE this product! It's super soft and filled with just the right amount of stuffing - not too packed so that it's busting, not too little so it's flat. I can't wait to figure out who gets the next one!”

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Posted 3 years ago

“Fantastic service! The customer service was really incredible, super helpful to work with and very friendly. I loved the product too, came out even better than I'd pictured it would.”

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Posted 3 years ago

“Didn’t know how big it was going to be BUT I was not disappointed but the size!! It was so cute and such a good quality the price definitely made sense after I received it!!”

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Posted 3 years ago

“I have yet to receive it. The company said it’d be here by now and has not responded to any of my questions/concerns”

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Posted 3 years ago

HI Benjamin, Really sorry that the order has not been received yet, I can see that the order has been put on hold at customs https://track.aftership.com/trackings?tracking-numbers=7179525463&courier=dhl Really sorry for the delay, we will contact the courier for you and get this resolved ASAP so that the parcel is delivered to you. Many Thanks and apologies once again.

Posted 3 years ago

“Never got delivered”

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Posted 3 years ago

HI Alex, Really sorry to hear that the order has not arrive with you, please view tracking details below from the courier with the parcel rejected and currently being returned to us. https://track.aftership.com/trackings?tracking-numbers=3295603010&courier=dhl This is due to the recipient not living at the postal address, if you can please contact us with the correct delivery address we will look to see if we can get this redirected for you. Many Thanks

Posted 3 years ago

“It’s amazing! Looks great, and super soft. I got it for my wife for our 2nd year anniversary since the gift is “Cotton” I used a Snapchat filter and the quality of the picture on the doll was great!”

Thunder Buddy 5 star review on 30th April 2021

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Posted 3 years ago

“Great great product! I bought this for a funny birthday gift for my 7 year older niece and it did NOT disappoint! The moment she opened it, she laughed hysterically! It’s so worth it! Easy to order and the shipping (I chose standard) was quick! I will definitely be ordering these again, best gift to make people smile!”

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Posted 3 years ago

“Luv u Snugzy ♥️”

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Posted 3 years ago

“Quality is amazing and my girlfriend loves it. She can abuse the snugzy instead of me when she's angry. The best part is that the doll won't bruise like I do 😊”

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Posted 3 years ago

“Love love love this. My boyfriend has to work out of town every so often and he always said he wanted a mini me to take with him to cuddle. I ordered this and he absolutely loves it. It's soft and comfortable”

Thunder Buddy 5 star review on 23rd April 2021

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Posted 3 years ago

“Laughed my face off when this arrived!!! So awesome!”

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Posted 3 years ago

“I honostly didn't have high expectations when I placed my order. When I received my pillow, I was pretty surprised.Not only did they do a great job with my Pic but the pillow itself is top quality and was definately made to last a lifetime. Thank you all so much. We love it.”

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Posted 3 years ago

“Love Snugzy!! Have purchased 4!! ❤️”

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Posted 3 years ago

“Amazing! Very happy with the product (great quality!!), delivery and customer service! Would definitely recommend!”

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Posted 3 years ago

Thunder Buddy is rated 3.8 based on 146 reviews