Thunder Buddy Reviews

Name: Thunder Buddy
Address: 312 Arizona Ave, Santa Monica, 312 Arizona Ave, Santa Monica, CA
Rating: 3.96

4.0 Rating 131 Reviews

73 %

of reviewers recommend Thunder Buddy

4.0

Based on 131 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 60%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email

About Thunder Buddy:

Snugzy: The World's Loveable Mini Me. Create your own Cuddle Buddy online today

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Email:

hello@thunderbuddy.com

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Thunder Buddy 5 star review on 2nd November 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Pillow was as shown and came on a timely basis. Fun gift!”

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Posted 9 months ago

“Hilarious!”

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Posted 9 months ago

“It was a great gift but the shipping was as slow. I didn’t realize it came from overseas, took longer than stated.”

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Posted 10 months ago

“The family is in stitches over the look of "grandpa" Thunder Buddy. The print looks just like grandpa. The Thunder Buddy is going to be gifted every year for a friend or family member. This is a gift you must get.”

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Posted 10 months ago

“Great! Much larger than I expected. This was a gift for my boss and he loved it for his dog.”

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Posted 10 months ago

“So funny, bought this pillow for my girlfriend and she howled with laughter 😂”

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Posted 1 year ago

We really appreciate you taking the time to share your feedback with us. Glad you both loved it! We look forward to seeing you again soon :)

Posted 1 year ago

“ive finally achieved my life long dream of being a horse”

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Posted 1 year ago

Thank you so much for the 5 star rating for Thunder Buddy! We hope to see you again soon.

Posted 1 year ago

“Great product ! They loved :)”

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Posted 1 year ago

Thanks so much for your 5-star rating of Thunder Buddy! We are so glad to hear that you enjoyed it. See you again soon! :)

Posted 1 year ago

“I was super impressed with the quality of this product! A premium gift that is delivered on time, and at a great price. Will definitely be buying another Thunder Buddy”

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Posted 1 year ago

Thank you so much for your 5 star rating, Nathan! I'm very pleased that you were so impressed with Thunder Buddy. We'd love to have you back to buy your second Thunder Buddy soon! :)

Posted 1 year ago

“After paying $54.57 I never received my snugzy. No word from them. Nothing. And I can’t get a hold of anyone to discuss it. I ordered it on May 3rd. It’s now July15th.”

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Posted 1 year ago

Ever sorry fo rthe inconvenience and delays, Wayne. Please feel free to reach out to hello@thunderbuddy.com with any further comments, concerns, or suggestions you wish to share. We would love to make things right!

Posted 1 year ago

“I ordered an item and thought it would be like the one that i received as a gift. The one i received as a gift had 2 sides, both with a face picture on them, and a cheese pattern on both sides. The ones i just received had a face on one side and the other side is blue, not exactly the color of cheese. Can i get replacements that are all cheese pattern with faces on both sides?? These were $42 per piece...”

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Posted 1 year ago

Hi Robert! Please feel free to reach out to hello@thunderbuddy.com with any further comments, concerns, or suggestions you wish to share. We would love to make things right!

Posted 1 year ago

“No preview to see what product will look like. No shipping updates and link sent in purchase never changes. Said it would be delivered in 14 days, but still no delivery and no communication until I received this survey. I sure hope the product is better than the customer service. Will let you know if I receive some day.”

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Posted 1 year ago

We sincerely apologize for the issues that you experienced, Thomas. Please feel free to reach out to hello@thunderbuddy.com with any further comments, concerns, or suggestions you wish to share. We would love to make things right!

Posted 1 year ago

“Ordered mine on April 15th, haven’t heard anything and I’ve emailed them about 5 different times.”

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Posted 1 year ago

Please feel free to reach out to hello@nerdybanana.com with any further comments, concerns, or suggestions you wish to share. We would love to make things right!

Posted 1 year ago

“cool concept but shipping is taking a while”

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Posted 1 year ago

Please feel free to reach out to hello@nerdybanana.com with any further comments, concerns, or suggestions you wish to share. We would love to check this for you.

Posted 1 year ago

“Bought from thunder buddy as a result of purchasing from another nerdy brand. Order arrived and was super happy”

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Posted 1 year ago

Thanks so much for the 5-star rating, Joe! We really appreciate your support and are so happy to hear that you were pleased with your most recent order from Thunder Buddy. We are especially glad to hear that you are now a repeat customer after purchasing from another Nerdy brand. We look forward to your continued loyalty!

Posted 1 year ago

“This is the sweetest little doll I had made for my great niece. I chose "Juliet" because it is her name. The quality is excellent! I am so glad I found this company, they did a wonderful job :) Thanks to all who made this and whoever started this company. What a treasure to give a little girl a doll with her face on it. Bless all of you. Thank you so much :)”

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Posted 1 year ago

Thank you for taking the time to leave a 5 star rating for Thunder Buddy! We're so happy to hear that you're enjoying your personalized doll and are so glad you chose us for this special gift for your niece. Your kind words mean a lot to us. Thanks again for your support!

Posted 1 year ago

“It’s been over 2 weeks and I still haven’t even gotten a shipping notification”

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Posted 1 year ago

Hey Jeff! Thank you for your review. Please do not hesitate to contact us via email if you have any further comments, concerns or suggestions you would like to share or if this has still not been resolved. We would love to make things right!

Posted 1 year ago

“Great gift to buy friends & family! My sister who is a nurse and boyfriend who is office worker received personalized pillow dolls of themselves and absolutely loved it my gift to them!”

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Posted 1 year ago

Thank you so much for your 5-star rating of Thunder Buddy! We're so glad to hear that your sister and boyfriend both loved the personalized pillow dolls! It truly is a great gift for friends and family, and we're so happy that you thought of Thunder Buddy for that special occasion.

Posted 1 year ago

“very nice !! I LOVE IT”

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Posted 1 year ago

Thank you so much, Gean, for the 5 star rating! LOVE IT!

Posted 1 year ago

“0 Stars - TOTAL SCAM - Placed an order, my credit card was charged, my account showed no order had been placed by me, and had the correct shipping address. I made numerous attempts to contact the company to find out what the problem was and never received any communication even though I got automatic messages that said that someone would contact me back. I am still waiting to be contacted. I was left with no choice but to contact my credit card to dispute the charge. Even if an honest mistake was made, absolutely 0 customer service.”

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Posted 1 year ago

Hey James! Thank you for your review. Please do not hesitate to contact us via email if you have any further comments, concerns or suggestions you would like to share or if this has still not been resolved. We would love to make things right!

Posted 1 year ago

Thunder Buddy is rated 4.0 based on 131 reviews