Thunder Buddy Reviews

Name: Thunder Buddy
Address: 312 Arizona Ave, Santa Monica, 312 Arizona Ave, Santa Monica, CA
Rating: 3.84

3.8 Rating 146 Reviews

69 %

of reviewers recommend Thunder Buddy

3.8

Based on 146 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 60%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email

About Thunder Buddy:

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Email:

hello@thunderbuddy.com

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Thunder Buddy 5 star review on 4th January 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I ordered an item and thought it would be like the one that i received as a gift. The one i received as a gift had 2 sides, both with a face picture on them, and a cheese pattern on both sides. The ones i just received had a face on one side and the other side is blue, not exactly the color of cheese. Can i get replacements that are all cheese pattern with faces on both sides?? These were $42 per piece...”

Helpful Report

Posted 1 year ago

Hi Robert! Please feel free to reach out to hello@thunderbuddy.com with any further comments, concerns, or suggestions you wish to share. We would love to make things right!

Posted 1 year ago

“No preview to see what product will look like. No shipping updates and link sent in purchase never changes. Said it would be delivered in 14 days, but still no delivery and no communication until I received this survey. I sure hope the product is better than the customer service. Will let you know if I receive some day.”

Helpful Report

Posted 1 year ago

We sincerely apologize for the issues that you experienced, Thomas. Please feel free to reach out to hello@thunderbuddy.com with any further comments, concerns, or suggestions you wish to share. We would love to make things right!

Posted 1 year ago

“Ordered mine on April 15th, haven’t heard anything and I’ve emailed them about 5 different times.”

Helpful Report

Posted 1 year ago

Please feel free to reach out to hello@nerdybanana.com with any further comments, concerns, or suggestions you wish to share. We would love to make things right!

Posted 1 year ago

“cool concept but shipping is taking a while”

Helpful Report

Posted 1 year ago

Please feel free to reach out to hello@nerdybanana.com with any further comments, concerns, or suggestions you wish to share. We would love to check this for you.

Posted 1 year ago

“Bought from thunder buddy as a result of purchasing from another nerdy brand. Order arrived and was super happy”

Helpful Report

Posted 1 year ago

Thanks so much for the 5-star rating, Joe! We really appreciate your support and are so happy to hear that you were pleased with your most recent order from Thunder Buddy. We are especially glad to hear that you are now a repeat customer after purchasing from another Nerdy brand. We look forward to your continued loyalty!

Posted 1 year ago

“This is the sweetest little doll I had made for my great niece. I chose "Juliet" because it is her name. The quality is excellent! I am so glad I found this company, they did a wonderful job :) Thanks to all who made this and whoever started this company. What a treasure to give a little girl a doll with her face on it. Bless all of you. Thank you so much :)”

Helpful Report

Posted 2 years ago

Thank you for taking the time to leave a 5 star rating for Thunder Buddy! We're so happy to hear that you're enjoying your personalized doll and are so glad you chose us for this special gift for your niece. Your kind words mean a lot to us. Thanks again for your support!

Posted 1 year ago

“It’s been over 2 weeks and I still haven’t even gotten a shipping notification”

Helpful Report

Posted 2 years ago

Hey Jeff! Thank you for your review. Please do not hesitate to contact us via email if you have any further comments, concerns or suggestions you would like to share or if this has still not been resolved. We would love to make things right!

Posted 1 year ago

“Great gift to buy friends & family! My sister who is a nurse and boyfriend who is office worker received personalized pillow dolls of themselves and absolutely loved it my gift to them!”

Helpful Report

Posted 2 years ago

Thank you so much for your 5-star rating of Thunder Buddy! We're so glad to hear that your sister and boyfriend both loved the personalized pillow dolls! It truly is a great gift for friends and family, and we're so happy that you thought of Thunder Buddy for that special occasion.

Posted 1 year ago

“very nice !! I LOVE IT”

Helpful Report

Posted 2 years ago

Thank you so much, Gean, for the 5 star rating! LOVE IT!

Posted 1 year ago

“0 Stars - TOTAL SCAM - Placed an order, my credit card was charged, my account showed no order had been placed by me, and had the correct shipping address. I made numerous attempts to contact the company to find out what the problem was and never received any communication even though I got automatic messages that said that someone would contact me back. I am still waiting to be contacted. I was left with no choice but to contact my credit card to dispute the charge. Even if an honest mistake was made, absolutely 0 customer service.”

Helpful Report

Posted 2 years ago

Hey James! Thank you for your review. Please do not hesitate to contact us via email if you have any further comments, concerns or suggestions you would like to share or if this has still not been resolved. We would love to make things right!

Posted 1 year ago

“Ordered a raccoon doll as a funny Christmas gift. Item arrived and was nothing like what is pictured in the item description. Came with no ears and didn’t even look close to the advertised raccoon doll. Contacted customer service immediately and have had no reply for a week. It’s Christmas and more than likely will not hear anything until next week. So hoping they are able to resolve this and send out a correct item or refund.”

Helpful Report

Posted 2 years ago

Hey Charles! Thank you for your review. Please do not hesitate to contact us via email if you have any further comments, concerns or suggestions you would like to share or if this has still not been resolved. We would love to make things right!

Posted 1 year ago

“the greatest thing i've ever purchased”

Helpful Report

Posted 2 years ago

Thank you so much for your 5 star rating of Thunder Buddy! We're so glad to hear that it was the greatest thing you've ever purchased! Your positive review means a lot to us, and we're so thrilled that you are happy with your purchase. Thanks again for your support!

Posted 1 year ago

“Great communication & fast shipping”

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Posted 2 years ago

“Great product. Very pleased.”

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Posted 2 years ago

“Very good! Very funny! My daughter loves it. Her father travels often for work for long stretches at a time. Now she has her doll to keep her company when he’s gone! Thank u!!! I do wish the wrench and the screw driver were a bit bigger so they were more obvious. Other than that we love it!”

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Posted 2 years ago

“Fantastic! Gave it as a gift and they absolutely loved it. Highly recommended!!”

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Posted 2 years ago

“I have 3 of these now... They're so awesome! Easy to order, quick enough shipping, and they make amazing gifts!”

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Posted 2 years ago

“This is my second time ordering with them. They are amazing!! I absolutely love all the options. The shipping was crazy fast!! Will definitely order again.”