“Love the Jersey! Super easy to use website, very impressed with updates etc. Quick delivery. Literally everything was perfect! Will definitely shop again. We'll technically already have!”
Were sorry to hear this!
Unfortuantely there have been ongoing strikes which are causing delays and are out of out control, we understand it is frustrating for everyone
Hi Natalia,
We contacted you in September to let you know why there is a delay and asked you to contact us as soon as possible to get this resolved!
If you are still having an issue, please contact the team at theteam@thrifted.com so we can help further.
“all the clothes shipped in a reasonable time, quality and condition was very accurate and i enjoyed every item very much. this is a very honest and useful website and also very convenient to get quick thrift finds. i think the one bad thing was the shipping jumped up by like 30 dollars when i added one item so i couldnât get everything i wanted because i didnât have that money for the extra shipping costs. great shop and i will buy again!”
“Charged me 100$ for shipping, didnât send it for 2 weeks, until I enquired where my order was, thrusted replied that they messed up the pricing for the shipping. Had to pay an extra 70$ for the adjusted shipping, which wasnât my mistake, it was thrifteds.
- wouldnât buy from you again. Also you send to many emails about reviews.”
Hi Lewis,
We are so sorry about this! We have recently switched up our shipping options to improve customer experience and avoid such expensive costs! We hope you loved your order :)
“Ordered a couple hundred dollars worth of clothing from Thrifted, my bank account was charged, and only THEN was I notified that my entire order was cancelled. They never notified me WHY this happened, and I know it wasn't just a matter of some of my items being ordered by someone else, because EVERY one of my items was cancelled. I was eventually refunded, but the experience was just baffling. Please hit up your local thrift shops for cheaper prices & much more direct communication before relying on this website.”
Hi Amelia, We are so sorry about this. We have just sent you an email explaining what happened - it would be great if you could have a read and get back to us so that we can sort this out ASAP for you :)
