Thomas Bird London Reviews

Name: Thomas Bird London
Address: 86-90 Paul Street, ,, London
Rating: 4.86

4.9 Rating 1,579 Reviews

97 %

of reviewers recommend Thomas Bird London

4.9

Based on 1,579 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

About Thomas Bird London:

Welcome to Thomas Bird London. We focus on mens dress shoes and boots. Over 80 options. All high quality, Italian hand crafted. With fast, free shipping worldwide.

Visit Website

Phone:

+(44) 207 846 0172

Email:

help@tblon.com

Location:

86-90 Paul Street, ,
London
EC2A 4NE

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Thomas Bird London 5 star review on 21st November 2024

118

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I am a return customer. Wonderful products Great services. Suoerb delivery time. Will certainly be purchasing from Thomas Bird again”

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Posted 2 years ago

“Very fast and accurate service. I received the shoes in a timely fashion.”

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Posted 2 years ago

“Gorgeous shoes and excellent customer service!”

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Posted 2 years ago

“This was my first time purchasing anything from Thomas Bird. I bought a pair of Phoenix Zip Boots in a size 9/US that I loved, but turned out to be too small. I followed their instructions on exchange/returns and exchanged my boots for a size 10/US. I got my new pair in a timely manner and I absolutely love them! They fit perfectly and look great.”

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Posted 2 years ago

“Awesome shoes as always”

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Posted 2 years ago

“Fantastic service. I ordered these shoes and they arrived promptly, but unfortunately, I needed a larger size. I returned them and received a replacement pair promptly after speaking to a very helpful customer service representative.”

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Posted 2 years ago

“Overall very good customer service, the return process is a little bit complicated, also I feel that your email replies take more time that what I expected. I can’t give any feedback about the shoes quality because I didn’t have the opportunity to wear it yet.”

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Posted 2 years ago

“I was concerned about the time it would take for the shoes I ordered to arrive. There was no need. They arrived within days and on time. The shoes themselves are quite frankly beautiful. I really appreciate the obvious craftmanship that went into them. I will buy from Thomas Bird again!”

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Posted 2 years ago

“Initially, I thought my boots didn't fit. I enquired about an exchange and whether it would be better to change the boot style or get a bigger size. Samantha called me to help me make a decision. In the end, I realised the boots fit fine so need to return.”

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Posted 2 years ago

“Item was delivered timely and updates occurred often and accurately.”

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Posted 2 years ago

“Excellent, and precise.thanks”

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Posted 2 years ago

“Prompt delivery and as always Thomas Bird shoes are quality to price the best value in footware. I have cavaliers and I prefer my TB's.”

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Posted 2 years ago

“First class service and communication”

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Posted 2 years ago

“Excellent service; very friendly staff and fantastic products. Shame that I had to pay 40€ customs taxes (first time this happened).”

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Posted 2 years ago

“Excellent product and service!”

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Posted 2 years ago

“Easy user interface. Great communication. Speedy delivery. Fantastic quality product. Well packaged. Real feel of premium brand from start to finish. And to complete the positive experience, the aftersales/customer service post sale was excellent.”

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Posted 2 years ago

“The shoes are fantastic quality, well made, and comfortable. Customer service has been excellent. I bought the shoes for my daughters wedding and when the shoes were delivered I even a note from one of the team to say they hoped we have an amazing time, it was a such a lovely touch”

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Posted 2 years ago

“Excellent service & perfect fit. These were a surprise for my husband but he found them a bit too bright. They exchanged them for a brown pair without any problems & refunded the difference! He loves the fit & will order more after he sees how these hold up. Beautiful shoes.”

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Posted 2 years ago

“The company delivered exactly what they promised. My merchandise arrived in a timely matter. The shoes were of excellent quality. I'm very satisfied with the merchandise and the service. I'll purchase from Thomas Bird again. I'll highly recommend them to my colleagues and family members.”

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Posted 2 years ago

“Shoes were fabulous. Return was easy and fast. Didn't read the bit about import taxes to EU, so was surprised by it, however it is there on the page when you order.”

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Posted 2 years ago

Thomas Bird London is rated 4.9 based on 1,579 reviews