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Thomas Bird London Reviews

4.9 Rating 1,629 Reviews
97 %
of reviewers recommend Thomas Bird London
4.9
Based on 1,629 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Within 5 Days
On-time Delivery
96%
Accurate And Undamaged Orders
99%
Customer Service
Communication Channels
Email, Live Chat, Telephone
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
Returns & Refunds
Returns Process
Easy
Read Thomas Bird  London Reviews

About Thomas Bird London:

Welcome to Thomas Bird London. We focus on mens dress shoes and boots. Over 80 options. All high quality, Italian hand crafted. With fast, free shipping worldwide.

Visit Website

Phone:

+(44) 207 846 0172

Email:

help@tblon.com

Location:

86-90 Paul Street, ,
London
EC2A 4NE

Write Your review

Thomas Bird  London 5 star review on 22nd February 2025
Sami Siddiqui
Thomas Bird  London 5 star review on 14th February 2025
MATTHEW SCOTT
Thomas Bird  London 5 star review on 11th February 2025
Anonymous
Thomas Bird  London 5 star review on 11th February 2025
Anonymous
Thomas Bird  London 5 star review on 11th February 2025
Anonymous
Thomas Bird  London 5 star review on 11th February 2025
Anonymous
Thomas Bird  London 5 star review on 11th February 2025
Anonymous
148
Anonymous
Anonymous  // 01/01/2019
The service I received from this company is exceptional. They respond quickly and make sure that the customer is satisfied. Very good at explaining company policy, the process of returns and the whole experience was just fantastic. We ended up exchanging my shoes for a different pair, different size and style and the product is very nice.
Helpful Report
Posted 1 year ago
Excellent service
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Posted 1 year ago
Ann in customer service is excellent Love my boots
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Posted 1 year ago
An excellent service received. I would highly recommend.
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Posted 1 year ago
Thomas Bird has excellent products and prompt customer services. Though there was a payment currency issue, a customer rep advised me to solve the problem.
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Posted 1 year ago
Excellent service Solid shoes
Helpful Report
Posted 1 year ago
Great Service. Had to return the first purchase for an exchange
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Posted 1 year ago
Very easy ordering process
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Posted 1 year ago
Excellent products, Excellent service, Excellent delivery. The downside for me was that I wanted all blue shoes and when received they had a black accent on the toe. the quality of pictures shown in advertising did not show this.
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Posted 1 year ago
Excellent product and excellent customer service
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Posted 1 year ago
Beautiful shoes exactly as described and delivered quickly. Whats not to like? Well done and i look forward to ordering more in future. Thanks
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Posted 1 year ago
Good service and fast delivery
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Posted 1 year ago
Excellent service by the company.
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Posted 1 year ago
I haven't worn them yet. I'm still staring at how premium & luxury the pair looks
Helpful Report
Posted 1 year ago
The boots where delivered the day after purchase and the staff member I chatted with also gave me 10% of the full price. Which was a nice touch
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Posted 1 year ago
Your services is second to none and I like your shoes they are beautiful
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Posted 1 year ago
Shipping to the US was fast and I needed to exchange sizes, which was also a breeze. Can’t recommend enough.
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Posted 1 year ago
Excellent customer service, prompt reply regarding query over sizing of shoes purchased. Speedy delivery within a couple of days from order.
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Posted 1 year ago
There was some delay in the delivery but it is ok. I had to pay custom duties since UK is outside EU
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Posted 1 year ago
Great company - I have purchased four pair of great looking shoes.
Helpful Report
Posted 1 year ago
Thomas Bird London is rated 4.9 based on 1,629 reviews