Thomas Bird London Reviews

Name: Thomas Bird London
Address: 86-90 Paul Street, ,, London
Rating: 4.86

4.9 Rating 1,579 Reviews

97 %

of reviewers recommend Thomas Bird London

4.9

Based on 1,579 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

About Thomas Bird London:

Welcome to Thomas Bird London. We focus on mens dress shoes and boots. Over 80 options. All high quality, Italian hand crafted. With fast, free shipping worldwide.

Visit Website

Phone:

+(44) 207 846 0172

Email:

help@tblon.com

Location:

86-90 Paul Street, ,
London
EC2A 4NE

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Thomas Bird London 5 star review on 21st November 2024

118

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“From start to finish great service in a day and age where companies no longer provide this.”

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Posted 1 year ago

“Excellent boots, great fit and top class customer service. Won’t be the last shoes I order!”

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Posted 1 year ago

“Exceptional!”

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Posted 1 year ago

“Company is great and promptly shipped my shoes”

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Posted 1 year ago

“I'm so pleased I found Thomas Bird. The quality of the shoes I purchased is outstanding! I received my order from the UK to the Washington, D.C. area in an impressive 4 days! I'm thrilled with my purchase, and my next shoe purchase will definitely be from Thomas Bird! However, this purchasing experience almost ended very differently. Thomas Bird does not offer half-sizes in shoes, and their sizing FAQ recommends rounding down to the next size. If I had done that, I would have unfortunately had to return the shoes as too small in a US 11, as I consistently wear a US 11.5. Knowing that a US 12 would be too big, I would have sought a refund rather than an exchange and been forced to look elsewhere. Thankfully, before finalizing the purchase, I stumbled into the accessories category, further stumbled into the "Shoe Care" category, and then clicked on the leather insoles, where I learned they reduce the effective size by a half size. I added those to the cart, and they made all the difference! Not only did the US size 12 fit perfectly with the insoles (too loose without), the shoes instantly became even more comfortable. But for me accidentally discovering their alternate solution for the no-half-sizes issue, Thomas Bird would have lost me as a customer. I strongly recommend they amend their sizing FAQ to point to their leather insoles. This will increase sales and win more customers. As is, Thomas Bird now has a thrilled and loyal customer in me, and I plan to buy several items from them very shortly.”

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Posted 1 year ago

“Excellent all round from order to receipt. Great boots and at an unbelievable price for Italian shoes.”

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Posted 1 year ago

“Excellent service and the shoes are incredible”

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Posted 1 year ago

“Absolutely amazing. The quality of the shoes are wow,wow,wow! Delivery spot on, packaging spot on, shoes amazing!!”

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Posted 1 year ago

“They're fantastic. Only complaint is that I obviously received a floor model that had been worn prior (left shoe). It's okay. But that's the only reason I didn't go with a five.”

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Posted 1 year ago

“After hunting for quite a while for harness boots I found the Vincent boots from Thomas Bird. A quick search online confirmed the high quality of this brand. Given the price point and the glowing reviews, I jumped on them and do not regret it one bit. I've been saving them for "occasions", but keep creating those events so I can wear them often. Beautiful, amazing craftsmanship.”

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Posted 1 year ago

“A great product. I will work on changing up my ensemble to se sure that I am able to capture more products like this one.”

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Posted 1 year ago

“Thomas Bird has quickly become my current brand of professional shoe wear for the office, more so than my usual Allen Edmonds. The shoes are well made, comfortable, and look elegant and unique. The customer service has been fast, professional, and accommodating. I recommend others to try Thomas Bird.”

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Posted 1 year ago

“Amazing service and communication! Delivery time was, extremely quick. I was a bit surprised...”

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Posted 1 year ago

“Tres belles boots! peut etre juste une construction de chaussure un peu souple. Comment vont elles vieillir? sinon tres belle coupe.. j'attend un peu avant d'acheter le meme modele en marron.”

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Posted 1 year ago

“Undoubtedly the best Chelsea Boots out there. Sleek, stylish, with a perfect profile and presence.”

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Posted 1 year ago

“Very well made as usual I’m very pleased quality is unbelievable”

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Posted 1 year ago

“Thomas Bird's customer service is excellent. I was a little nervous ordering from NY but I asked a few questions mainly about sizing and fit and they answered all my questions very promptly. I did end up ordering a pair of chelseas and they fit great!”

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Posted 1 year ago

“Unreal!!!!!! The fastest delivery ever!! And im so happy with my choice,amazing quality and style… plus the costume service help me a lot to decide with one should i pick for my wedding!!! 5 stars!!!”

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Posted 1 year ago

“Wonderful service from the team at Thomas Bird - from the comms, regular updates and delivery times were all superb. Highly recommened.”

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Posted 1 year ago

“Love the the bektb”

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Posted 1 year ago

Thomas Bird London is rated 4.9 based on 1,579 reviews