Thomas Bird London Reviews

Name: Thomas Bird London
Address: 86-90 Paul Street, ,, London
Rating: 4.86

4.9 Rating 1,616 Reviews

97 %

of reviewers recommend Thomas Bird London

4.9

Based on 1,616 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

About Thomas Bird London:

Welcome to Thomas Bird London. We focus on mens dress shoes and boots. Over 80 options. All high quality, Italian hand crafted. With fast, free shipping worldwide.

Visit Website

Phone:

+(44) 207 846 0172

Email:

help@tblon.com

Location:

86-90 Paul Street, ,
London
EC2A 4NE

Write Your review

Tell us how Thomas Bird London made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Thomas Bird London 5 star review on 22nd January 2025

Piotr Przeworski

Thomas Bird London 5 star review on 6th January 2025

MATTHEW SCOTT

133

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Love the product very good quality will definitely order something the next time !!”

Helpful Report

Posted 2 years ago

Thank you Tracy. Very kind words. Please let us know whenever you're ready to order more Thomas Bird's and we'll do our very best to help you.

Posted 2 years ago

“Excellent service, fantastic shoes - I ordered x2 pairs and I will definitely be ordering more!”

Helpful Report

Posted 2 years ago

Thank you for going ahead and buying two pairs as your first order! When you're ready for more Thomas Bird's please get in touch and we'll gladly help however we can.

Posted 2 years ago

“Great experience and I love my shoes”

Helpful Report

Posted 2 years ago

“My third pair of Thomas Bird shoes. They're simply outstanding.”

Helpful Report

Posted 2 years ago

“This is the 3rd pair that I have bought. The sole inside the shoe has come unglued. I have given it to the shoe repair shop to have it glued back on. Disappointed.”

Helpful Report

Posted 2 years ago

Dear Asif, I'm sorry to hear that. We're happy to pay for the cost of gluing the insock back down for you. Please email us via the website. The leather socks are only spot glued as some of our customers like to remove them to insert their own custom insoles. This spot gluing should however should be secure enough for every day wear so I do apologise. I hope you can now enjoy wearing your boots. Many thanks, Stuart.

Posted 2 years ago

“I made my order and promptly received my goods. Very impressive. The shoes also a beauty to behold.”

Helpful Report

Posted 2 years ago

Thank you for the kind words Kola. I'm pleased you like the shoes! UPS are normally very quick and reliable. If you see any other styles that take your fancy, please let us know. Many thanks, Stuart.

Posted 2 years ago

“This was my first order with Thomas Bird and I am very satisfied with my new shoes!”

Helpful Report

Posted 2 years ago

Thank you for the feedback. Please let us know if we can assist you with any future footwear purchases.

Posted 2 years ago

“This was my first order with Thomas Bird and it was great. The product quality is excellent and the shipping was speedy. Perfect!”

Helpful Report

Posted 3 years ago

“Excellent help from staff when I needed to return a too small pair and timeline was tight.”

Helpful Report

Posted 3 years ago

“Wonderful customer service, superb packaging, and fast shipping. Was the perfect Christmas gift!”

Helpful Report

Posted 3 years ago

“Great customer service and great shoes. Couldn't recommend highly enough.”

Helpful Report

Posted 3 years ago

“The Boots I purchased are excellent. Fit perfectly and arrived very quickly. I highly recommend this Company for their excellent Customer Service and quality produccts. Nice personal touch with a card from Emma.”

Helpful Report

Posted 3 years ago

“Excellent service and communication from Thomas Bird, the boots are beautiful and my Fiancé loves them!”

Helpful Report

Posted 3 years ago

“Great shoes and great service.”

Helpful Report

Posted 3 years ago

“Great quality shoes and Awesome customer service, this is my 8th pair of Thomas Bird dress shoes. love the style and feels very comfortable.”

Helpful Report

Posted 3 years ago

“I wait 8 work days to get the shoes”

Helpful Report

Posted 3 years ago

“Good customer service and quick delivery”

Helpful Report

Posted 3 years ago

“Very nice shoe and so comfy my other half loves it”

Helpful Report

Posted 3 years ago

“The boot I purchased I returned due to a slight problem in the inner sole. The staff was really helpful and accomodating and assisted my with the return. The fit was perfect though. Will definitely consider purchasing again.”

Helpful Report

Posted 3 years ago

“Harrow Cap Toe in Tan. What an absolutely beautiful pair of shoes! The shape is elegant and the color exquisite. The materials, from the leather upper to the leather lining and insole, exhude superior quality. This is my second pair, next to the Buckingham and I look forward to purchasing the Brooklyn in Oxblood. Thank you so much for the exceptional customer service!!”

Helpful Report

Posted 3 years ago

Thomas Bird London is rated 4.9 based on 1,616 reviews