Thomas Bird London Reviews

Name: Thomas Bird London
Address: 86-90 Paul Street, ,, London
Rating: 4.86

4.9 Rating 1,578 Reviews

97 %

of reviewers recommend Thomas Bird London

4.9

Based on 1,578 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

About Thomas Bird London:

Welcome to Thomas Bird London. We focus on mens dress shoes and boots. Over 80 options. All high quality, Italian hand crafted. With fast, free shipping worldwide.

Visit Website

Phone:

+(44) 207 846 0172

Email:

help@tblon.com

Location:

86-90 Paul Street, ,
London
EC2A 4NE

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Thomas Bird London 5 star review on 21st November 2024

118

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Thomas Bird make sublime shoes and accessories. I have been purchasing shoes, belts and more recently a wallet for over twelve years and am always been impressed by the easy ability to order on their web site and prompt delivery considering they are coming from England.”

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Posted 7 months ago

“Very pleased with the shoes and belt I purchased from Thomas Bird and will consider them again for future shoes and belt purchase. The shipping was through DHL who I've only ever had great experiences with. Tracking on the package was quite detailed. I live in the Northeast US - the items shipped from Birmingham in the UK and it only took several days to reach me. The shoes and belt were shipped in individual cloth bags inside the package from Thomas Bird itself. Definitely a level above in terms of quality and attention to detail.”

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Posted 7 months ago

“Delivery was pretty quick.”

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Posted 7 months ago

“Fantastic”

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Posted 7 months ago

“Don't normally leave a review but feel obliged this time. Bought the pair of loafers for an event that was taking place within the week I bought them.”

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Posted 7 months ago

“Service was awesome . Thanks to the team”

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Posted 7 months ago

“Shipping took way too long but the products are excellent! The website could use an updated format for mobile users but was easy enough to use to accomplish the purchase. Other than this brief interaction asking about a review and offering rewards points, I can't speak too much about the integrity of the company or service they provide. This is my first purchase from them, however, based on the product I received and the comfort it provides, I will be purchasing additional products from them!”

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Posted 7 months ago

“The quality of the shoes is great 5/5. They are a bit on the narrow side but with that being said, suede boots expand with regular use. Love the product and the service was top notch. Will be ordering a second pair soon.”

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Posted 7 months ago

“Product is amazing . the only complaint is it cant polish the shoes for me! Good delivery will use again Thank you”

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Posted 7 months ago

“Excellent purchasing experience !!! Smooth and simple, topped up by an super fast international shipping !!! Very, very pleased !!!”

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Posted 7 months ago

“Great quality shoes and fast shipping. Very happy. Will be back for more in future”

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Posted 7 months ago

“I recently purchased 2 pairs of shies from Thomas Bird. The product quality and service surpassed expectation s by a high margin. The shoes are well made and very attractive (and comfortable).”

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Posted 7 months ago

“Received my order within a week. Arrived in perfect condition. Love the quality of the product and can't wait till I break them in.”

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Posted 7 months ago

“Dear Taro, I am absolutely impressed wiht the quality of the product and the overall presentation and packaing of the shoes! It is first-class. Problem is that I just now tried them on (Size 9 US) and my heal slides up easily, out of the shoe. Hence, what so you suggest?”

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Posted 7 months ago

“I love my boots , they look exactly like the picture. I will be ordering a few pairs!”

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Posted 7 months ago

“Great service; fast, easy, informative. The products themselves are absolutely beautiful, expertly crafted, perfection.”

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Posted 7 months ago

“Ordered a pair of light Tan Ellington. Lovely shoes , patina and design . Very well made shoes , leather contemporary designs. Would have paid more. Feel as good as Churches a high accolade.. considering getting some black penny loafers from them to replace my very old churches. Good delivery service.”

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Posted 7 months ago

“Great shoes. Great service. Fantastic communication.”

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Posted 7 months ago

“Customer service from Thomas Bird is amazing. I’ve been liaising with Stuart, for a number of months about availability of the Hamptons in Olive Green in my size. Having already purchased two pairs in other colours, was desperate to get my hands on the olive green. Unfortunately the size hasn’t become available, but I’ve taken a punt on the larger size.”

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Posted 7 months ago

“Overall the shipment was fast, the shoes are good quality and the exchange (due to size) was smooth. The only bad surprise was the substantial custom fee that I had to pay when I got the package (>10% of the total price!)... I wish I would have known beforehand...”

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Posted 7 months ago

Thomas Bird London is rated 4.9 based on 1,578 reviews