Thomas Bird London Reviews

Name: Thomas Bird London
Address: 86-90 Paul Street, ,, London
Rating: 4.86

4.9 Rating 1,579 Reviews

97 %

of reviewers recommend Thomas Bird London

4.9

Based on 1,579 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

About Thomas Bird London:

Welcome to Thomas Bird London. We focus on mens dress shoes and boots. Over 80 options. All high quality, Italian hand crafted. With fast, free shipping worldwide.

Visit Website

Phone:

+(44) 207 846 0172

Email:

help@tblon.com

Location:

86-90 Paul Street, ,
London
EC2A 4NE

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Thomas Bird London 5 star review on 21st November 2024

118

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I've always wear shoes with a size of 41 (with french référence). The thomas bird shoes were too big. Is it possible to send it back for a replacement ?”

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Posted 8 months ago

Good evening, yes of course! We can accept unworn shoes for refund or exchange (free). Please let us know which size you require and I'll pass it on to our customer service team.

Posted 8 months ago

“Bought a pair of tan leather boots. Delivery was prompt and the quality was excellent. The boots fitted superbly.”

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Posted 8 months ago

“Fast delivery, reached Malaysia within 3 days.”

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Posted 8 months ago

“Quality of the shoe is great and the delivery time was excellent”

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Posted 8 months ago

“Excellent servive from start to finish. Very quick delivery. Really pleased.”

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Posted 8 months ago

“Been buying shoes for over 5 years from TB , love them Didn’t get all of my order once”

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Posted 8 months ago

“Thomas Bird is excellent and their service is impeccable”

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Posted 9 months ago

“Fantastic product & service as usual !”

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Posted 9 months ago

“I have purchased 5 pairs of shoes over the past 18 months. The shoes are top quality in craftsmanship and comparable to more expensive shoes I own such as Edward Green and John Lobb. Needless to say, I am a fan of Thomas Bird shoes.”

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Posted 9 months ago

“Perfect both in quality and service”

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Posted 9 months ago

“Customer Service was excellent. I received the boots in a timely manner.”

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Posted 9 months ago

“Thomas Bird's customer service is very responsive and accommodating. They answer your questions before the sale and provide service after the sale.”

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Posted 9 months ago

“I'm actually annoyed I didn't find this business sooner. These boots are absolutely outstanding and I can't believe they arrived in Australia in 5 days. Buying from within my own country takes longer. The quality of these boots is just exceptional and they're so comfortable even putting them on for the first time. Thank you.”

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Posted 9 months ago

“Thomas Bird not only offers great products, but provides excellent service. This is my second order from them and just like my previous purchase, everything was fine, easy and the shoes are incredible. I am looking forward to my next purchase already.”

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Posted 9 months ago

“Excellent shoes and belt!! Prompt service also!! Will be back for more shoes 😊.”

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Posted 9 months ago

“Excellent product and immaculate service. Thank you”

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Posted 9 months ago

“Excellent personalized service! All questions answered directly.”

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Posted 9 months ago

“I am yet to wear my recent purchase but I love the shoes. They are stunning both in craftmanship and the colour I chose. It is absolutely great when you get to feel excited on buying something well worth the costs and complimented by an excellent customer service. I was not expecting the delivery to be as quick nor as smooth. I shall treat myself again and would happily highly recommend Thomas Bird to anyone who wish to shop with confidence knowing they are going to get the best service. A Very Satisfied Customer here. Thank you.”

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Posted 9 months ago

“Very good service.”

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Posted 9 months ago

“Shipping was fast and the shoes were packaged well. The shoes fit true to size so no need to engage customer service. Would definitely consider purchasing a second pair of shoes based on how smooth everything was and the quality of shoe received.”

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Posted 9 months ago

Thomas Bird London is rated 4.9 based on 1,579 reviews