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Thomas Bird London Reviews

4.9 Rating 1,616 Reviews
97 %
of reviewers recommend Thomas Bird London
4.9
Based on 1,616 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Within 5 Days
On-time Delivery
96%
Accurate And Undamaged Orders
99%
Customer Service
Communication Channels
Email, Live Chat, Telephone
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
Returns & Refunds
Returns Process
Easy
Read Thomas Bird  London Reviews

About Thomas Bird London:

Welcome to Thomas Bird London. We focus on mens dress shoes and boots. Over 80 options. All high quality, Italian hand crafted. With fast, free shipping worldwide.

Visit Website

Phone:

+(44) 207 846 0172

Email:

help@tblon.com

Location:

86-90 Paul Street, ,
London
EC2A 4NE

Write Your review

Boots look stylish and of high quality. Were delivered on time
Helpful Report
Posted 2 years ago
Wore these shoes for my wedding. Man, when I tell you the craftsmanship and fine tuning this shoe was made out of was impeccable for the price! I would most certainly shop again, and again with them. Shoes took less than a week to arrive in Orlando, FL. Thanks guys!
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Posted 2 years ago
Great service and both pairs of boots are excellent.
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Posted 2 years ago
super slick ordering, arrived quick - ordered too small size so used the returns system, again super slick, next size up arrived quickly!
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Posted 2 years ago
Fabulous shoes
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Posted 2 years ago
Thomas Bird sell quality shoes that hold up over many years (and many miles). I have bought two pairs of their Monk Strap shoes and love them! I even talked my step-dad, who is quite picky with shoes, into buying a pair from Thomas Bird.
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Posted 2 years ago
This shoe looks exactly the same as the picture!
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Posted 2 years ago
Amazing high quality shoes highly recommend.
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Posted 2 years ago
Quick delivery, great product
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Posted 2 years ago
Excellent shoes, quick delivery, good website.
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Posted 2 years ago
Excellent customer service! Addressed my concerns and got me the correct size shoe in a very timely manner with no issues or troubles at all on my end. Very helpful and definitely took the time to address my questions concerns and issues. These shoes are absolutely beautiful! About to order a second pair now. My husband loves them said they are very comfortable and look amazing on with a suit or with jeans. I bought him the Chelsea boot in brown suede. Going to order the black leather now. Quality is amazing. This was my first time buying this brand of shoe for my husband so the sizing was a little different they were very helpful got the right pair out to me ASAP, for us we did have to size down one size.
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Posted 2 years ago
Receiving the correct size of shoe online is tricky so I'm pleased we were able to assist. If there's anything else we can help with in the future, do let us know. Thank you again Abigail.
Posted 2 years ago
Awesome customer service! I highly recommend purchasing shoes from them
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Posted 2 years ago
Thank you Dan. I'll pass the message on to our customer service team.
Posted 2 years ago
delivery was quick, appearance and quality of boots are amazing…the whole experience of the purchase surpassed all expectations..definitely will shop again
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Posted 2 years ago
Thank you Gerald. We always try to use UPS for speedy delivery. I'm pleased the buying experience was a positive one for you. If you see anything else online that takes your fancy, please don't hesitate to message us in case you have any queries!
Posted 2 years ago
First order and delighted with the quality of the shoe and the speed of delivery, very impressed. Will certainly order again. Love the shoes and exactly what I was looking for - thank you!
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Posted 2 years ago
Thank you to whoever it was that left this message. We're really pleased the shoes reached you quickly. When you're ready to reorder, let us know if there's anything else we can help you with!
Posted 2 years ago
Excellent service, great quality.
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Posted 2 years ago
Thanks Anthony. I'll pass the message on to our customer services team. Take care.
Posted 2 years ago
Excellent service and fast delivery to the USA. Shoes are high quality and comfortable.
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Posted 2 years ago
Good evening Chris - thank you for the feedback. We always try to use UPS for our deliveries to the USA and they've been very efficient getting parcels there quickly. Glad to hear you're happy with the quality and the fit. Please let us know if we can help you in the future with a second footwear purchase. Many thanks.
Posted 2 years ago
Excellent customer service and replies to questions. Couldn’t ask for any better.
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Posted 2 years ago
Thanks Kenny. I'll pass the message on to our customer service team. Please let us know if we can assist you in any way in the future.
Posted 2 years ago
I like the shoes and they are very elegant, but you have to put the complete rubber bands on the sole because they get damaged a lot when you walk a lot and I only use them to go to church. and it's not fair if they fix those details they are the best in shoes
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Posted 2 years ago
Good morning Richard, thank you for the feedback. They are dress shoes so they aren't quite as durable as other styles you can find in the market, but the rubber insert and top-piece do offer quite a bit of wear. The good news is that they can be refurbished by your local cobbler as they are a genuine Blake stitched construction.
Posted 2 years ago
Boots were very nice, but not the rigth design for me for getting my foot in the boot , need a zipper and wider base But great service and quality
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Posted 2 years ago
Thank you Stephen. That's most valuable feedback. Maybe we can upload new photos of the shoes at different angles to help future customers get a better feel for the design. I'll put it to the studio team.
Posted 2 years ago
Shoes arrived on time and quality was good. Its my firts pair from Thomas Bird.
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Posted 2 years ago
Thank you Darren. If we can help you in any way with your second Thomas Bird purchase, please do not hesitate to get in touch.
Posted 2 years ago
Thomas Bird London is rated 4.9 based on 1,616 reviews