Thomas Bird London Reviews

Name: Thomas Bird London
Address: 86-90 Paul Street, ,, London
Rating: 4.86

4.9 Rating 1,579 Reviews

97 %

of reviewers recommend Thomas Bird London

4.9

Based on 1,579 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

About Thomas Bird London:

Welcome to Thomas Bird London. We focus on mens dress shoes and boots. Over 80 options. All high quality, Italian hand crafted. With fast, free shipping worldwide.

Visit Website

Phone:

+(44) 207 846 0172

Email:

help@tblon.com

Location:

86-90 Paul Street, ,
London
EC2A 4NE

Write Your review

Tell us how Thomas Bird London made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Thomas Bird London 5 star review on 21st November 2024

120

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Amazing shoes - I’ve bought three pairs so far. Great value for money and great customer service. Superb. I will be back.”

Helpful Report

Posted 2 years ago

“From the first email regarding sizing to receiving the order in Florida in about a week was great! Very knowledgeable and helpful staff.”

Helpful Report

Posted 2 years ago

“Nice Shoe,but too narrow....”

Helpful Report

Posted 2 years ago

“Boots look stylish and of high quality. Were delivered on time”

Helpful Report

Posted 2 years ago

“Wore these shoes for my wedding. Man, when I tell you the craftsmanship and fine tuning this shoe was made out of was impeccable for the price! I would most certainly shop again, and again with them. Shoes took less than a week to arrive in Orlando, FL. Thanks guys!”

Helpful Report

Posted 2 years ago

“Great service and both pairs of boots are excellent.”

Helpful Report

Posted 2 years ago

“super slick ordering, arrived quick - ordered too small size so used the returns system, again super slick, next size up arrived quickly!”

Helpful Report

Posted 2 years ago

“Fabulous shoes”

Helpful Report

Posted 2 years ago

“Thomas Bird sell quality shoes that hold up over many years (and many miles). I have bought two pairs of their Monk Strap shoes and love them! I even talked my step-dad, who is quite picky with shoes, into buying a pair from Thomas Bird.”

Helpful Report

Posted 2 years ago

“This shoe looks exactly the same as the picture!”

Helpful Report

Posted 2 years ago

“Amazing high quality shoes highly recommend.”

Helpful Report

Posted 2 years ago

“Quick delivery, great product”

Helpful Report

Posted 2 years ago

“Excellent shoes, quick delivery, good website.”

Helpful Report

Posted 2 years ago

“Excellent customer service! Addressed my concerns and got me the correct size shoe in a very timely manner with no issues or troubles at all on my end. Very helpful and definitely took the time to address my questions concerns and issues. These shoes are absolutely beautiful! About to order a second pair now. My husband loves them said they are very comfortable and look amazing on with a suit or with jeans. I bought him the Chelsea boot in brown suede. Going to order the black leather now. Quality is amazing. This was my first time buying this brand of shoe for my husband so the sizing was a little different they were very helpful got the right pair out to me ASAP, for us we did have to size down one size.”

Helpful Report

Posted 2 years ago

Receiving the correct size of shoe online is tricky so I'm pleased we were able to assist. If there's anything else we can help with in the future, do let us know. Thank you again Abigail.

Posted 2 years ago

“Awesome customer service! I highly recommend purchasing shoes from them”

Helpful Report

Posted 2 years ago

Thank you Dan. I'll pass the message on to our customer service team.

Posted 2 years ago

“delivery was quick, appearance and quality of boots are amazing…the whole experience of the purchase surpassed all expectations..definitely will shop again”

Helpful Report

Posted 2 years ago

Thank you Gerald. We always try to use UPS for speedy delivery. I'm pleased the buying experience was a positive one for you. If you see anything else online that takes your fancy, please don't hesitate to message us in case you have any queries!

Posted 2 years ago

“First order and delighted with the quality of the shoe and the speed of delivery, very impressed. Will certainly order again. Love the shoes and exactly what I was looking for - thank you!”

Helpful Report

Posted 2 years ago

Thank you to whoever it was that left this message. We're really pleased the shoes reached you quickly. When you're ready to reorder, let us know if there's anything else we can help you with!

Posted 2 years ago

“Excellent service, great quality.”

Helpful Report

Posted 2 years ago

Thanks Anthony. I'll pass the message on to our customer services team. Take care.

Posted 2 years ago

“Excellent service and fast delivery to the USA. Shoes are high quality and comfortable.”

Helpful Report

Posted 2 years ago

Good evening Chris - thank you for the feedback. We always try to use UPS for our deliveries to the USA and they've been very efficient getting parcels there quickly. Glad to hear you're happy with the quality and the fit. Please let us know if we can help you in the future with a second footwear purchase. Many thanks.

Posted 2 years ago

“Excellent customer service and replies to questions. Couldn’t ask for any better.”

Helpful Report

Posted 2 years ago

Thanks Kenny. I'll pass the message on to our customer service team. Please let us know if we can assist you in any way in the future.

Posted 2 years ago

Thomas Bird London is rated 4.9 based on 1,579 reviews