Thomas Bird London Reviews

Name: Thomas Bird London
Address: 86-90 Paul Street, ,, London
Rating: 4.86

4.9 Rating 1,639 Reviews

97 %

of reviewers recommend Thomas Bird London

4.9

Based on 1,639 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

About Thomas Bird London:

Welcome to Thomas Bird London. We focus on mens dress shoes and boots. Over 80 options. All high quality, Italian hand crafted. With fast, free shipping worldwide.

Visit Website

Phone:

+(44) 207 846 0172

Email:

help@tblon.com

Location:

86-90 Paul Street, ,
London
EC2A 4NE

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Thomas Bird London 5 star review on 22nd February 2025

Sami Siddiqui

Thomas Bird London 5 star review on 14th February 2025

MATTHEW SCOTT

Thomas Bird London 5 star review on 11th February 2025

Anonymous

150

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The material and look of the shoe is stunning. However, by the side heel of the shoe, the material is quite hard and led to blisters during the first couple of wears. While the shoe has a Saint Laurent style-look, I would encourage Thomas Bird to improve upon the structure by the heel and achilles, which is hard and leads to blisters. Overall, however, the shoe is absolutely beautiful and for the price point I would recommend it to others.”

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Posted 5 years ago

“I enjoy the brand very much and have already acquired six pairs of various styles. However, the very last brown ones happened to be of lighter colours than advertise on the site. On the whole absolutely satisfied!”

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Posted 5 years ago

“Second pair I’ve ordered and they were just as nice as the first.”

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Posted 5 years ago

“Shoes are very good. The only drawback is their counter fraud measures which prolonged delivery time, and caused some inconvenience, which they did nothing to compensate for.”

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Posted 5 years ago

“Had a little hiccup with the shipping, but after I messaged them they had it express shipped. Fit is good, I have narrow feet and fits like a glove.”

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Posted 5 years ago

“Very responsive, quick shipping, great looking shoes.”

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Posted 5 years ago

“the shoes are gorgeous, but slightly too long at the toe”

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Posted 5 years ago

“Shoes were very nice, Aubergine color was darker than on website, Italian style. Very nice shoes. Main issue was sizing. I wear a size 9 in dress shoes in multiple brands. These shoes ran large and had to be returned for a smaller size, so added expense there but overall easy to do.”

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Posted 5 years ago

“Placing an order was easy followed by an efficient service. However, I need to return 2 pairs which are the wrong size and could not get any acknowledgement of my communication on this. So I am having to send GBP450 worth of shoes without a confirmation of my email. This is a little concerning!”

Helpful Report

Posted 5 years ago

Hello there. Sorry about that, we've been experiencing some difficulty getting emails into some customer's inbox (especially Gmail) recently but our technical team should have fixed this now. The procedure is simple, if you post them back to us with a note inside stating your order number and whether you require a refund or exchange, we'll follow your instructions accordingly. All the best, Thomas Bird.

Posted 5 years ago

“Very nice shoes with lovely design”

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Posted 6 years ago

“Quick delivery, fit slightly narrow compared to Goodyear Welted. Nice soft leather. Soles seem pretty robust.”

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Posted 6 years ago

“Shoes are superb. The emails every couple of days asking for feedback is annoying. Suggest you drop it.”

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Posted 6 years ago

“Efficient and effortless buying experience.”

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Posted 6 years ago

“Great product. Just bought two pairs after the price hike. Inner stitching on one of them started to come out after two months so please visit the area. By the way, this is my third review since September for the vouchers but have not received any. Thanks.”

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Posted 6 years ago

Thanks for your review. Sorry to hear about the stitching. Could you maybe send us a photo to info@thomasbirdshoes.com to have a look? I can see another review for Richmond derby. Thanks for that. We changed our reviews platform recently so maybe one got lost. We'll check and email you.

Posted 6 years ago

“The observation I have made to date on my purchase, is that the heel PVC section is not very durable. I have only woren the Chelsea boots on four occasions and for short period of time, and was surprised how much the heel has worn down already. Feedback on this issue would be much appreciated, as the product is quite extensive, I would have expected the quality of material used in construction to reflect this. Kind Regards Shaun Ewing”

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Posted 6 years ago

Thanks for your review. Sorry to hear the heel rubber wore quickly. Could you send us a photo to info@thomasbirdshoes.com to have a look? I'll get some feedback from our quality department. Thanks again.

Posted 6 years ago

Thomas Bird London is rated 4.9 based on 1,639 reviews