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Thomas Bird London Reviews

4.9 Rating 1,581 Reviews
97 %
of reviewers recommend Thomas Bird London
4.9
Based on 1,581 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Within 5 Days
On-time Delivery
96%
Accurate And Undamaged Orders
99%
Customer Service
Communication Channels
Email, Live Chat, Telephone
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
Returns & Refunds
Returns Process
Easy
Read Thomas Bird  London Reviews

About Thomas Bird London:

Welcome to Thomas Bird London. We focus on mens dress shoes and boots. Over 80 options. All high quality, Italian hand crafted. With fast, free shipping worldwide.

Visit Website

Phone:

+(44) 207 846 0172

Email:

help@tblon.com

Location:

86-90 Paul Street, ,
London
EC2A 4NE

Write Your review

Very responsive, quick shipping, great looking shoes.
Helpful Report
Posted 5 years ago
Ordered the black wholecuts and received them in less than 5 days (shipped to U.S.)!! Incredible quality shoes that are also very comfortable and fit as expected. These shoes make a statement but are classy and not too over the top. I will be wearing these in my wedding, so I also wanted something that looks great and will last for years to come. I will certainly be buying more shoes from TBL!! I couldn’t be a happier customer.
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Posted 5 years ago
Extremely fast shipping to the US with very quality products. Wouldn’t hesitate to recommend or order from again.
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Posted 5 years ago
Great products
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Posted 5 years ago
Quality and unusual shoes that we just can’t find on the high street. Excellence and helpful customer service!
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Posted 5 years ago
The quality of the shoes is outstanding. I loved the shoes but I needed them for business attire, not quite right for me. However my next pair of dress shoes will be from your company / incredible quality and the price is right!
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Posted 5 years ago
The oxfords I ordered were very well made and top quality. Shipping to the US was extremely fast and I believe they were shipped out the same day I placed the order. Customer service was also a wonderful experience. I will definitely order from them in the very near future and would recommend Thomas Bird without hesitation. A+
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Posted 5 years ago
By far the best shoes I've ever worn.
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Posted 5 years ago
Love the shoes
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Posted 5 years ago
Excellent service and outstanding shoes!
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Posted 5 years ago
Before purchase, I got an email that will get a gift item with my purchase, but never seen not gift except the two shoes I bought for 475 pounds. Customer service response is poor. When I want to make a purchase I got a response which item is available, but when one of the shoes I bought did not fit and I want to send it back I couldn't get a shipping label or procedure how to go about it. And I kept sending email yet no response.
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Posted 5 years ago
I am VERY PLEASED with my purchase from Thomas Bird London. The shoes are beautiful but equally important is the customer service I received. Since I am not from the UK, I needed to adjust my US size to UK sizing; not difficult, but I did have some questions. The Associates at Thomas Bird immediately responded to my inquiries and provided clear answers which helped me make what I feel was the right choice for my needs. Throughout my entire purchase process my questions involving sizing, color, and accessories were answered quickly and clearly. I will definitely purchase from Thomas Bird again.
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Posted 5 years ago
This is my first purchase from Thomas Bird, and I'm very satisfied and pleased with your customer service and the pair of Fleetwood Chelsea boots I ordered.
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Posted 5 years ago
Awesome product!
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Posted 5 years ago
After all these years, I finally received what I consider my perfect pair of Chelsea boots!
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Posted 5 years ago
The classic black Benson arrived quickly and fit perfectly
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Posted 5 years ago
I ordered my shoes and they came very quickly. They are very good quality and very comfortable. I walked into an upmarket shoe shop and an assistant complimented me on them.
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Posted 5 years ago
Excellent customer's service and 5* quality shoes!! In short: perfect service!
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Posted 5 years ago
Loved the shoes. Pleased with the service
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Posted 5 years ago
Loved the shoes! Want more.
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Posted 5 years ago
Thomas Bird London is rated 4.9 based on 1,581 reviews