Thomas Bird London Reviews

Name: Thomas Bird London
Address: 86-90 Paul Street, ,, London
Rating: 4.86

4.9 Rating 1,579 Reviews

97 %

of reviewers recommend Thomas Bird London

4.9

Based on 1,579 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

About Thomas Bird London:

Welcome to Thomas Bird London. We focus on mens dress shoes and boots. Over 80 options. All high quality, Italian hand crafted. With fast, free shipping worldwide.

Visit Website

Phone:

+(44) 207 846 0172

Email:

help@tblon.com

Location:

86-90 Paul Street, ,
London
EC2A 4NE

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Thomas Bird London 5 star review on 21st November 2024

118

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great to deal with, very helpful”

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Posted 1 year ago

“The order processing & the entire process of updating/ tracking was very well done.”

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Posted 1 year ago

“Excellent craftsmanship and wonderful customer service”

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Posted 1 year ago

“Amazing quality shoe's, unfortunately slightly bigger than I needed however I have returned them and now waiting for my replacement pair which was so easy. Already looking at ordering another pair.”

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Posted 1 year ago

“Great job by the company, kept me well informed on my order and the progress of delivery.”

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Posted 1 year ago

“Customer service EXTREMELY HELPFUL in helping to get shoes that fit ( sizes run a little small) Really love my shoes and sooo many compliments.”

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Posted 1 year ago

“Excellent service.”

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Posted 1 year ago

“I originally ordered a pair of shoes, that through my own fault, were the wrong size. I corresponded with a lady called Samantha from Thomas Bird, who dealt with the collection and the delivery of the correct size within two days. Absolutely first class customer service combined with a fantastic product.”

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Posted 1 year ago

“My 3rd pair from Thomas Bird - Excellent quality.”

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Posted 1 year ago

“Best customer service ever!!!”

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Posted 1 year ago

“Great products…great service”

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Posted 1 year ago

“I had a query before committing to the purchase, left a voice message of my enquiry, & was called back within 30mins by an employee Sam. Whom from that point she was super helpful & erased any doubts, I received my goods the next day on the Eve of my event totally down to Sam's efforts.”

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Posted 1 year ago

“Fantastic Memphis boots only surpassed by the incredible service ordered 345 pm arrived 9 am next day Lady on the phone is a credit to your company I ordered a size 11 normally a 10 The extra size was needed”

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Posted 1 year ago

“Service was excellent. Kept me up to date through out the whole shipping process. Greatly appreciated”

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Posted 1 year ago

“Just arrived second pair of shoes Hampton blue suede. Stunning shoe. Runs a little big. Customer service does not get better. Sent back and exchanged for smaller size and received replacement within several days. Purchased and worn some expensive shoes in my life time. TB shoes. Are the greatest bang for the dollar. Quality of both pair exceed my expectations not to mention outstanding customer service. Emphasis added.”

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Posted 1 year ago

“Wonderful shoes quickly delivered, first class service”

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Posted 1 year ago

“I have purchased 4 pair of shoes in the last two weeks. I plan to buy 2 more pairs before the year's out. You’ve got some good-looking stuff!!! Great quality, and very fashionable. I have a couple of executive buddies and ball player friends that have asked me where I picked them up!! I’ve recommended your products! Super impressive… I will be back!!!! great product...”

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Posted 1 year ago

“The customer service at this company is outstanding.”

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Posted 1 year ago

“I have to return the shoes for a larger size. Service has been excellent!”

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Posted 1 year ago

“Very kind and helpful representatives! I was even offered to get my cobbler work reimbursed. My only minor complaint is that the responses aren't always timely.”

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Posted 1 year ago

Thomas Bird London is rated 4.9 based on 1,579 reviews