Thomas Bird London Reviews

Name: Thomas Bird London
Address: 86-90 Paul Street, ,, London
Rating: 4.86

4.9 Rating 1,604 Reviews

97 %

of reviewers recommend Thomas Bird London

4.9

Based on 1,604 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

About Thomas Bird London:

Welcome to Thomas Bird London. We focus on mens dress shoes and boots. Over 80 options. All high quality, Italian hand crafted. With fast, free shipping worldwide.

Visit Website

Phone:

+(44) 207 846 0172

Email:

help@tblon.com

Location:

86-90 Paul Street, ,
London
EC2A 4NE

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Thomas Bird London 5 star review on 6th January 2025

Anonymous

Thomas Bird London 5 star review on 18th December 2024

Anonymous

Thomas Bird London 5 star review on 13th December 2024

Romande Burston

127

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very well made as usual I’m very pleased quality is unbelievable”

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Posted 1 year ago

“Thomas Bird's customer service is excellent. I was a little nervous ordering from NY but I asked a few questions mainly about sizing and fit and they answered all my questions very promptly. I did end up ordering a pair of chelseas and they fit great!”

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Posted 1 year ago

“Unreal!!!!!! The fastest delivery ever!! And im so happy with my choice,amazing quality and style… plus the costume service help me a lot to decide with one should i pick for my wedding!!! 5 stars!!!”

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Posted 1 year ago

“Wonderful service from the team at Thomas Bird - from the comms, regular updates and delivery times were all superb. Highly recommened.”

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Posted 1 year ago

“Love the the bektb”

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Posted 1 year ago

“Great customer service, very helpful and delivery service was 100%”

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Posted 1 year ago

“Great boots, held up through so much wear and tear!”

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Posted 1 year ago

“Excellent service and quick delivery.”

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Posted 1 year ago

“I was really impressed with the overall quality of the suede & the heel comparred to other chelsea boots i have seen on the market that are half the price. I believe there is a genuine quality difference my only concern i had was the first i wore them, i walked on a gravelish type road with rocks & pebbles on the ground & the bottoms on my boots are perminately scratched & unable to buff them out. I understand overtime that is meant to lose quality but i was shocked to see how much they scuffed up just from one day. So going forward i am going to extra careful to where I walk with these shoes. Overall love the pair & they are my favorite shoe I have ever owned maybe leave a warning about things like that.”

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Posted 1 year ago

“I truly have no complaints with the service... shipping was fairly fast and I was kept informed with email updates throughout the shipping process. I recommend Thomas Bird to all for a wonderfully made shoes.”

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Posted 1 year ago

“Came much faster than I expected the shoes were in Bag protectors which was excelletn.”

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Posted 1 year ago

“Recently I purchased 2 pairs of shoes from Thomas Bird and I've got to say that their service and products are fantastic. They are an online retailer, however, I visited their office in Northampton to check out and try the shoes in person, and everyone there was very welcoming and helpful. They took their time to show me different shoes in various colours and fabrics, and helped me find the perfect sizes for each pair that I was interested in. They also advised me on how to properly look after my new shoes. It was a great experience and I can now confidently order my next pair online, knowing what size for which model to take and how to maintain them.”

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Posted 1 year ago

“Polite, efficient, fast. I returned the boots to swap for a smaller size, had the approval within a day and the replacement boots within a few days. I had spoken to someone on the phone who was polite and helpful.”

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Posted 1 year ago

“Super fast delivery, fair pricing and a little personal touch on delivery which goes a long way.”

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Posted 1 year ago

“I have big feet n these shoes fit like a glove. Well done”

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Posted 1 year ago

“Very fast shipping to US! Great, quality dress shoes, I highly recommend!”

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Posted 1 year ago

“Fine quality and speedy shipping.”

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Posted 1 year ago

“The packaging was BEAUTIFUL!! -- I also received an extra pair of leather cushion innersoles and a shoehorn. -- Shipping was fast!! -- The entire experience was nice and I would definitely shop here again.”

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Posted 1 year ago

“Perfect customer service! Great company! Could not be more happy! Thanks!”

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Posted 1 year ago

“Good shoes”

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Posted 1 year ago

Thomas Bird London is rated 4.9 based on 1,604 reviews