Thomas Bird London Reviews

Name: Thomas Bird London
Address: 86-90 Paul Street, ,, London
Rating: 4.86

4.9 Rating 1,616 Reviews

97 %

of reviewers recommend Thomas Bird London

4.9

Based on 1,616 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

About Thomas Bird London:

Welcome to Thomas Bird London. We focus on mens dress shoes and boots. Over 80 options. All high quality, Italian hand crafted. With fast, free shipping worldwide.

Visit Website

Phone:

+(44) 207 846 0172

Email:

help@tblon.com

Location:

86-90 Paul Street, ,
London
EC2A 4NE

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Thomas Bird London 5 star review on 22nd January 2025

Piotr Przeworski

Thomas Bird London 5 star review on 6th January 2025

MATTHEW SCOTT

133

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Service was wonderful. Definitely going to get some more shoes from Thomas Bird!”

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Posted 2 years ago

“Outstanding service from a exceptional company. As a first time customer I was very happy with how my order was processed from initial order to next day delivery. I will definitely be a return customer.”

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Posted 2 years ago

“Absolutely beautiful shoes and boots!!”

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Posted 2 years ago

“Excellent quality.”

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Posted 2 years ago

“No shoe cream included very disappointed for the price i payed”

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Posted 2 years ago

Dear Timothy, We have some jars of shoe cream available but we don't send them as standard with our shoes and boots. Did you read differently somewhere? If so I'll look into making it clearer. Sorry about that. I'm happy to send a jar of our Thomas Bird shoe cream out for free for you if you like? Please could you let me know? Many thanks, Stuart

Posted 2 years ago

“The best I got in my life”

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Posted 2 years ago

“Worst company I have ever bought from and terrible customer service.i paid for a return since last week on the same day my shoe was delivered and have not received any slip and you guys sent a ups personal here and she could not take the product. i need this resolved asap so i can get my money back”

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Posted 2 years ago

Good evening Stanley, I'm very sorry about that. I can see that Samantha did forward the instructions and returns labels in an email to you, but it looks as though it went into spam? Anyway, I've forwarded it again and also sent a second copy using a different mail server so hopefully you get it ok. Any problems, please message us as we're receiving your emails just fine! We'll make sure the boots are returned and refunded for you. Many thanks, Stuart

Posted 2 years ago

“The quality of the shoes was excellent, and the customer service was routinely speedy, friendly, and accommodating.”

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Posted 2 years ago

“Great pair of boots , my first from Thomas Bird but will be back for sure . Service was great and delivery fast .”

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Posted 2 years ago

“Great speedy”

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Posted 2 years ago

“Service as well as the Company was / is great.”

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Posted 2 years ago

“Great shoes. Service was and is wonderful. I'm extremely happy, going to get some more shoes from Thomas Bird soon”

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Posted 2 years ago

“Excellent service! Received my shoes within a few days of ordering.”

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Posted 2 years ago

“Nice and easy to use this company”

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Posted 2 years ago

“Next day delivery and excellent comms as to order status. The shoes are exceptional quality, the colour (Olive) is very classy and fit perfectly from first try on. Looking forward to my next purchase.”

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Posted 2 years ago

“Obviously the boots I bought were perfect but the biggest surprise was the amazing delivery service. Both pairs arrived within a day of ordering. Great service, thank you.”

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Posted 2 years ago

“THE BOOT ARE WONDERFUL BUT FIT A LITTLE TIGHT I WEAR A 10/HALF GOT SIZE 11/ NEED TO THE BOOT TOE A LITTLE WIDE INSIDE BOOT ALSO NEED TO ADD AN INSIDE CUSHION IN THE BOOT . HAVE A PAIR OF SHOES IN SIZE 11 THAT FIT GOOD... LOVE YOU STUFF CAN. YOU MAKE ME SOME BLACK SUEDE SHOES? WARM REGARDS CHARLE CRAWFORD .”

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Posted 2 years ago

“Quick shipping!”

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Posted 2 years ago

“My Boots are wonderful”

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Posted 2 years ago

“Top class Service 👏”

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Posted 2 years ago

Thomas Bird London is rated 4.9 based on 1,616 reviews