Thomas Bird London Reviews

Name: Thomas Bird London
Address: 86-90 Paul Street, ,, London
Rating: 4.86

4.9 Rating 1,641 Reviews

97 %

of reviewers recommend Thomas Bird London

4.9

Based on 1,641 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

About Thomas Bird London:

Welcome to Thomas Bird London. We focus on mens dress shoes and boots. Over 80 options. All high quality, Italian hand crafted. With fast, free shipping worldwide.

Visit Website

Phone:

+(44) 207 846 0172

Email:

help@tblon.com

Location:

86-90 Paul Street, ,
London
EC2A 4NE

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Thomas Bird London 5 star review on 22nd February 2025

Sami Siddiqui

Thomas Bird London 5 star review on 14th February 2025

MATTHEW SCOTT

Thomas Bird London 5 star review on 11th February 2025

Anonymous

150

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very good service.”

Helpful Report

Posted 1 year ago

“Shipping was fast and the shoes were packaged well. The shoes fit true to size so no need to engage customer service. Would definitely consider purchasing a second pair of shoes based on how smooth everything was and the quality of shoe received.”

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Posted 1 year ago

“The shoes are exactly as described. If you want a quality, well made shoe that looks and feels good on your feet I strongly recommend Thomas Byrd foot wear.”

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Posted 1 year ago

“Great bespoke footwear, however I would like to see 1/2 size options as I'm a genuine 9 1/2 and find it a bit frustrating having to endure the breaking in process. Other than that I'm very impressed.”

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Posted 1 year ago

“Amazing quality and customer service!”

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Posted 1 year ago

“Excellent service as always.”

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Posted 1 year ago

“Rang customer services on 4 different times no answer , emailed customer service also no reply Poor experience”

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Posted 1 year ago

“Super easy to order from and fast delivery to the US.”

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Posted 1 year ago

“Great boot and incredibly easy to order and the fastest shipping I have had and I order a lot of boots!”

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Posted 1 year ago

“You did. Awesome. I had return the shoes two different times for a smaller size and you took care of shipping cost and it was a quick process. Thank you so much. You may want to consider a special size guide for American purchasers. The European sizes are a lot different. I’m a size 10 in US and had to go with a size 8 (41) with you all. Cheers.”

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Posted 1 year ago

“Service was very good, the order arrived pretty much the next day and was kept informed the whole way”

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Posted 1 year ago

“It was great. Responses were prompt and useful.”

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Posted 1 year ago

“Fast shipping from the UK to Nashville, TN and a great purchasing experience. Thank you :)”

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Posted 1 year ago

“These shoes are great and the ordering process was extremely easy. My order was here within days and since ordering one pair I have bought an additional 3 more pairs. Say hello to Thomas and goodbye to Salvatore!!”

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Posted 1 year ago

“Great shoes. They shiped fast and were packed well through DHL. I love how the shoes look... no other brogue boot looks quite like the Montanas. My only issue's are the leather in the very front of the shoes on the top where the wingtip starts in the middle of the shoe probably could have been stitched a little better, and the blake stitching is beautifully done but the thickness of the sole and the quality of the sole is a little questionable for how expensive they were. But they are beautifully done hand made Italian leather shoes. Maybe not something you should wear out in the rain or extreme weather conditions. The catalog gave me is great as well. I would maybe buy some nice dress shoe from Thomas Bird again, but I've got Spainsh Leather Boots with Good year welts that were almost 100 dollars cheaper than the Montanas.”

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Posted 1 year ago

“Bought a pair of blue Chelsea leather boots and green Benson's. Absolutely thrilled with both the products. Perfect.”

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Posted 1 year ago

“The shoes are beautiful (blue is a fantastic colour indeed) and were shipped quickly and in pristine condition. Customer service is excellent.”

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Posted 1 year ago

“Top notch customer service.”

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Posted 1 year ago

“I ordered the wrong size and they were helpful in assisting me with an exchange.”

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Posted 1 year ago

“SUPER quality shoes. And I dress is suits almost everyday and always need the right pair to accent my look. But you must break them in carefully. They are constructed very tight so you don't want to get permanent creases in the top that take away from the shoe's aesthetics.”

Helpful Report

Posted 1 year ago

Thomas Bird London is rated 4.9 based on 1,641 reviews