Thomas Bird London Reviews

Name: Thomas Bird London
Address: 86-90 Paul Street, ,, London
Rating: 4.86

4.9 Rating 1,579 Reviews

97 %

of reviewers recommend Thomas Bird London

4.9

Based on 1,579 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

About Thomas Bird London:

Welcome to Thomas Bird London. We focus on mens dress shoes and boots. Over 80 options. All high quality, Italian hand crafted. With fast, free shipping worldwide.

Visit Website

Phone:

+(44) 207 846 0172

Email:

help@tblon.com

Location:

86-90 Paul Street, ,
London
EC2A 4NE

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Thomas Bird London 5 star review on 21st November 2024

118

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Extremely fast shipping to the states as usual. Website is easy to use.”

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Posted 1 year ago

“Quit delivery.”

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Posted 1 year ago

“Gave me a discount since I was told shoes were not returnable. But gifted them to a friend”

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Posted 1 year ago

“Exceptional service - fast response to a question and super fast shipping!”

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Posted 1 year ago

“They delivered the item very fast”

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Posted 1 year ago

“Great deliver speed and service”

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Posted 2 years ago

“Beautiful black Chukka boots. Been waiting for my size to come back in because I have a blue pair that everyone always comments on!!”

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Posted 2 years ago

“Everything was perfect thanks”

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Posted 2 years ago

“Great service, nice Italian shoe, a little bit long”

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Posted 2 years ago

“Great service. Shoes were received promptly and well-packaged.”

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Posted 2 years ago

“Fast international shipping and great packaging/delivery.”

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Posted 2 years ago

“Great service, very fast delivery.”

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Posted 2 years ago

“I bought a pair of shoes, but the style didn't match my expectations (Hampton penny loafer in Honey). I set up a return and bought another pair that I really like (Hampton loafer in brown suede).”

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Posted 2 years ago

“Excellent service from order to receiving Will no doubt be buying again from you very soon”

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Posted 2 years ago

“Excellent communication throughout the purchase and a great product.”

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Posted 2 years ago

“Lovely packagi g and prompt delivery and the boots are great quality. Orderi g my second pair now 👍🏼”

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Posted 2 years ago

“The shoes are not red, but an almost black color. The fit is extremely different size wise from another shoe of this brand. Additionally, returns are really hard and took a bit of time, driving and more effort than other brands. For such an expensive shoe I expected a much different product and experience. I would not order from this brand again.”

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Posted 2 years ago

Good morning. I'm sorry to hear that. The review has come through anonymous so I'm not able to investigate this further. We have several colours which are of a reddy nature (oxblood, oxblood patina, conker and chestnut) so perhaps there is some confusion there? With regards returns, we offer a worldwide collection service and the process is relatively straightforward. You can purchase a subsidised returns label online. Please reach out to us and we'll try our best to help you. Many thanks, Stuart.

Posted 2 years ago

“The online ordering was smooth and intuitive with one exception; for some reason the product was sent expedited via UPS at a cost of 50 British Pounds. I remember not selecting that option and defaulting to standard shipment. Other than that things went very smoothly. I have indicated below that delivery was on time, essentially because I had not expected the product to arrive for a couple of weeks.”

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Posted 2 years ago

“quick respond service”

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Posted 2 years ago

“Very good service. But I did not receive shoe bags with my first order.”

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Posted 2 years ago

Thomas Bird London is rated 4.9 based on 1,579 reviews