Thomas Bird London Reviews

Name: Thomas Bird London
Address: 86-90 Paul Street, ,, London
Rating: 4.86

4.9 Rating 1,701 Reviews

97 %

of reviewers recommend Thomas Bird London

4.9

Based on 1,701 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

About Thomas Bird London:

Welcome to Thomas Bird London. We focus on mens dress shoes and boots. Over 80 options. All high quality, Italian hand crafted. With fast, free shipping worldwide.

Visit Website

Phone:

+(44) 207 846 0172

Email:

help@tblon.com

Location:

86-90 Paul Street, ,
London
EC2A 4NE

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Thomas Bird London 5 star review on 6th July 2025

Jacob Zepeda

Thomas Bird London 5 star review on 11th June 2025

MATTHEW SCOTT

176

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Incredible customer service at Thomas Bird Ordered a belt in tan color But made a mistake ordering the size The response from Stuart at customer service was outstanding The quality of the belt is perfect . Soft leather , solid sewing , just the right buckle The packaging little bag and box is an appreciable touch , putting the product in higher range for reasonable price Great product and great customer service Great attention to details Recommend and buy from again 💯 % A very happy customer”

Helpful Report

Posted 1 year ago

“The company always follows and has a nice touch with a note and the quality of these shoes are amazing”

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Posted 1 year ago

“I appreciate for your service ! Thank you!”

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Posted 1 year ago

“Quality is fantastic as usual and the shipping is faster than expected.”

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Posted 1 year ago

“Good service. Easy to use site. Fast delivery. Quality product. Very happy with purchase.”

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Posted 1 year ago

“The loafer of purchased is a beautiful shoe 👞! I had several people compliment me on them. The craftsmanship is superb. I was even more impressed by their customer service!”

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Posted 1 year ago

“First class customer service. First class product.”

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Posted 1 year ago

“Believe every GREAT thing you have ever heard about Thomas Bird !!!!! Straight out of the box, these boots are PERFECT!!!! They are worth every penny and you will never regret this purchase. Buy them now, wise choice.”

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Posted 1 year ago

“Okay I took a gamble on this company that I’ve never heard of before. I’m happy to say that to my surprise, these shoes are great! I was delighted with the quality, craftsmanship, and fit. I’m a shoe guy and this is just the first pair of Thomas Bird shoes but, it’s not gonna be my last. A good price for a great shoe as well.”

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Posted 1 year ago

“Quality product. No issues to report. Shipping was fast.”

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Posted 1 year ago

“Fast delivery and helpful when I had a question about ordering.”

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Posted 1 year ago

“Fast shipping!”

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Posted 1 year ago

“Thomas Bird make sublime shoes and accessories. I have been purchasing shoes, belts and more recently a wallet for over twelve years and am always been impressed by the easy ability to order on their web site and prompt delivery considering they are coming from England.”

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Posted 1 year ago

“Very pleased with the shoes and belt I purchased from Thomas Bird and will consider them again for future shoes and belt purchase. The shipping was through DHL who I've only ever had great experiences with. Tracking on the package was quite detailed. I live in the Northeast US - the items shipped from Birmingham in the UK and it only took several days to reach me. The shoes and belt were shipped in individual cloth bags inside the package from Thomas Bird itself. Definitely a level above in terms of quality and attention to detail.”

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Posted 1 year ago

“Delivery was pretty quick.”

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Posted 1 year ago

“Fantastic”

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Posted 1 year ago

“Don't normally leave a review but feel obliged this time. Bought the pair of loafers for an event that was taking place within the week I bought them.”

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Posted 1 year ago

“Service was awesome . Thanks to the team”

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Posted 1 year ago

“Shipping took way too long but the products are excellent! The website could use an updated format for mobile users but was easy enough to use to accomplish the purchase. Other than this brief interaction asking about a review and offering rewards points, I can't speak too much about the integrity of the company or service they provide. This is my first purchase from them, however, based on the product I received and the comfort it provides, I will be purchasing additional products from them!”

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Posted 1 year ago

“Product is amazing . the only complaint is it cant polish the shoes for me! Good delivery will use again Thank you”

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Posted 1 year ago

Thomas Bird London is rated 4.9 based on 1,701 reviews