Thomas Bird London Reviews

Name: Thomas Bird London
Address: 86-90 Paul Street, ,, London
Rating: 4.86

4.9 Rating 1,629 Reviews

97 %

of reviewers recommend Thomas Bird London

4.9

Based on 1,629 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

About Thomas Bird London:

Welcome to Thomas Bird London. We focus on mens dress shoes and boots. Over 80 options. All high quality, Italian hand crafted. With fast, free shipping worldwide.

Visit Website

Phone:

+(44) 207 846 0172

Email:

help@tblon.com

Location:

86-90 Paul Street, ,
London
EC2A 4NE

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Thomas Bird London 5 star review on 22nd February 2025

Sami Siddiqui

Thomas Bird London 5 star review on 14th February 2025

MATTHEW SCOTT

Thomas Bird London 5 star review on 11th February 2025

Anonymous

148

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Customer Service was excellent. I received the boots in a timely manner.”

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Posted 1 year ago

“Thomas Bird's customer service is very responsive and accommodating. They answer your questions before the sale and provide service after the sale.”

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Posted 1 year ago

“I'm actually annoyed I didn't find this business sooner. These boots are absolutely outstanding and I can't believe they arrived in Australia in 5 days. Buying from within my own country takes longer. The quality of these boots is just exceptional and they're so comfortable even putting them on for the first time. Thank you.”

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Posted 1 year ago

“Thomas Bird not only offers great products, but provides excellent service. This is my second order from them and just like my previous purchase, everything was fine, easy and the shoes are incredible. I am looking forward to my next purchase already.”

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Posted 1 year ago

“Excellent shoes and belt!! Prompt service also!! Will be back for more shoes 😊.”

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Posted 1 year ago

“Excellent product and immaculate service. Thank you”

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Posted 1 year ago

“Excellent personalized service! All questions answered directly.”

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Posted 1 year ago

“I am yet to wear my recent purchase but I love the shoes. They are stunning both in craftmanship and the colour I chose. It is absolutely great when you get to feel excited on buying something well worth the costs and complimented by an excellent customer service. I was not expecting the delivery to be as quick nor as smooth. I shall treat myself again and would happily highly recommend Thomas Bird to anyone who wish to shop with confidence knowing they are going to get the best service. A Very Satisfied Customer here. Thank you.”

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Posted 1 year ago

“Very good service.”

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Posted 1 year ago

“Shipping was fast and the shoes were packaged well. The shoes fit true to size so no need to engage customer service. Would definitely consider purchasing a second pair of shoes based on how smooth everything was and the quality of shoe received.”

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Posted 1 year ago

“The shoes are exactly as described. If you want a quality, well made shoe that looks and feels good on your feet I strongly recommend Thomas Byrd foot wear.”

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Posted 1 year ago

“Great bespoke footwear, however I would like to see 1/2 size options as I'm a genuine 9 1/2 and find it a bit frustrating having to endure the breaking in process. Other than that I'm very impressed.”

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Posted 1 year ago

“Amazing quality and customer service!”

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Posted 1 year ago

“Excellent service as always.”

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Posted 1 year ago

“Rang customer services on 4 different times no answer , emailed customer service also no reply Poor experience”

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Posted 1 year ago

“Super easy to order from and fast delivery to the US.”

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Posted 1 year ago

“Great boot and incredibly easy to order and the fastest shipping I have had and I order a lot of boots!”

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Posted 1 year ago

“You did. Awesome. I had return the shoes two different times for a smaller size and you took care of shipping cost and it was a quick process. Thank you so much. You may want to consider a special size guide for American purchasers. The European sizes are a lot different. I’m a size 10 in US and had to go with a size 8 (41) with you all. Cheers.”

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Posted 1 year ago

“Service was very good, the order arrived pretty much the next day and was kept informed the whole way”

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Posted 1 year ago

“It was great. Responses were prompt and useful.”

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Posted 1 year ago

Thomas Bird London is rated 4.9 based on 1,629 reviews