Thomas Bird London Reviews

Name: Thomas Bird London
Address: 86-90 Paul Street, ,, London
Rating: 4.86

4.9 Rating 1,579 Reviews

97 %

of reviewers recommend Thomas Bird London

4.9

Based on 1,579 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

About Thomas Bird London:

Welcome to Thomas Bird London. We focus on mens dress shoes and boots. Over 80 options. All high quality, Italian hand crafted. With fast, free shipping worldwide.

Visit Website

Phone:

+(44) 207 846 0172

Email:

help@tblon.com

Location:

86-90 Paul Street, ,
London
EC2A 4NE

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Thomas Bird London 5 star review on 21st November 2024

120

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Quick shipping!”

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Posted 2 years ago

“My Boots are wonderful”

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Posted 2 years ago

“Top class Service 👏”

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Posted 2 years ago

“Service was excellent, my boots arrived the next day. They were blue suede boots,(shoes) perfect for singing the song!”

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Posted 2 years ago

“I ordered my first pair of shoes from Thomas Bird. After reading the reviews prior to my order I pulled the trigger. I did order a half size up because they do not offer a lot of half sizes. From my experience I would order the size down because they are a bit forgiving. Extremely happy with my purchase and will be buying again.”

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Posted 2 years ago

“I am very satisfied. And indeed: what I hoped for, happened: I did not have to pay custom duties! The shoes are very beautiful. Wholecuts are for me like Mercedes in the world of automotive. The reason I did not give TB a rating of five stars is a modest one, namely that there was nor a shoehorn, nor shoe cream inside the box. But I appreciate it that Samantha signed personally a 'thank you for ordering'.”

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Posted 2 years ago

“Outstanding customer service. I ordered it online and had it on my doorstep in only a few days.”

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Posted 2 years ago

“Beautiful shoes, super comfortable after a few days of getting used to, really love them. Seamless ordering process”

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Posted 2 years ago

“Excellent service! I accidentally ordered the wrong belt size but Samantha from TBLon was very helpful with the logistics for getting it exchanged for the right size. I also got some beautiful Monk shoes that are simply gorgeous.”

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Posted 2 years ago

“hi Taro Gibbs, thank you for the followup...service was excellent”

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Posted 2 years ago

“Very responsive and great service. I ordered my shoe online and I was kept updated at every stage of the ordering process up till when I received my order. It was quite quick and it took less than a week to receive my order. I was not happy with the size of the shoe I bought, hence needed a refund, this was processed in no time and had my back in my account in a couple of days. Very professional in all their dealings and provides a great service overall.”

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Posted 2 years ago

“Excellent service and quick delivery.”

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Posted 2 years ago

“The shoes are exactly how I wanted them and delivery was fast, Two days after placing the order. Keep up the good work.”

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Posted 2 years ago

“Great service and quality of boots are amazing. My husband loves them”

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Posted 2 years ago

“Once ordered they arrived very quickly.”

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Posted 2 years ago

“Good service. I was kept informed throughout the order process and they arrived a day early! Packaging and presentation of my shoes was excellent.”

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Posted 2 years ago

“Starting with the customer service, fantastic experience and I appreciate the outreach to avoid having to buy 2 sizes. It was a perfect fit and fantastic look and quality. We will order again.”

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Posted 2 years ago

“I'd been struggling to find a pair a well-made whole cut shoes. I stumbled upon a lovely Reddit discussion, in which a team member from Thomas Bird contributed to the discussion. I was sold. The shoes have been lovely thus far!”

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Posted 2 years ago

“The tan Chelsea boots I bought are excellent. Lovely quality and beautifully packaged. They fit well and are easy to get on. They are phenomenally expensive, but if you're looking to buy some, you will be aware of this already.”

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Posted 2 years ago

“The order was processed very quickly in fact this caused problems as UPS were very inflexible and wouldn't allow me to make any changes. Thomas bird also failed to reply to my email asking questions about delivery.”

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Posted 2 years ago

Thomas Bird London is rated 4.9 based on 1,579 reviews