Thomas Bird London Reviews

Name: Thomas Bird London
Address: 86-90 Paul Street, ,, London
Rating: 4.86

4.9 Rating 1,579 Reviews

97 %

of reviewers recommend Thomas Bird London

4.9

Based on 1,579 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

About Thomas Bird London:

Welcome to Thomas Bird London. We focus on mens dress shoes and boots. Over 80 options. All high quality, Italian hand crafted. With fast, free shipping worldwide.

Visit Website

Phone:

+(44) 207 846 0172

Email:

help@tblon.com

Location:

86-90 Paul Street, ,
London
EC2A 4NE

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Thomas Bird London 5 star review on 21st November 2024

120

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I like the shoes and they are very elegant, but you have to put the complete rubber bands on the sole because they get damaged a lot when you walk a lot and I only use them to go to church. and it's not fair if they fix those details they are the best in shoes”

Helpful Report

Posted 2 years ago

Good morning Richard, thank you for the feedback. They are dress shoes so they aren't quite as durable as other styles you can find in the market, but the rubber insert and top-piece do offer quite a bit of wear. The good news is that they can be refurbished by your local cobbler as they are a genuine Blake stitched construction.

Posted 2 years ago

“Boots were very nice, but not the rigth design for me for getting my foot in the boot , need a zipper and wider base But great service and quality”

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Posted 2 years ago

Thank you Stephen. That's most valuable feedback. Maybe we can upload new photos of the shoes at different angles to help future customers get a better feel for the design. I'll put it to the studio team.

Posted 2 years ago

“Shoes arrived on time and quality was good. Its my firts pair from Thomas Bird.”

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Posted 2 years ago

Thank you Darren. If we can help you in any way with your second Thomas Bird purchase, please do not hesitate to get in touch.

Posted 2 years ago

“Love the product very good quality will definitely order something the next time !!”

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Posted 2 years ago

Thank you Tracy. Very kind words. Please let us know whenever you're ready to order more Thomas Bird's and we'll do our very best to help you.

Posted 2 years ago

“Excellent service, fantastic shoes - I ordered x2 pairs and I will definitely be ordering more!”

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Posted 2 years ago

Thank you for going ahead and buying two pairs as your first order! When you're ready for more Thomas Bird's please get in touch and we'll gladly help however we can.

Posted 2 years ago

“Great experience and I love my shoes”

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Posted 2 years ago

“My third pair of Thomas Bird shoes. They're simply outstanding.”

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Posted 2 years ago

“This is the 3rd pair that I have bought. The sole inside the shoe has come unglued. I have given it to the shoe repair shop to have it glued back on. Disappointed.”

Helpful Report

Posted 2 years ago

Dear Asif, I'm sorry to hear that. We're happy to pay for the cost of gluing the insock back down for you. Please email us via the website. The leather socks are only spot glued as some of our customers like to remove them to insert their own custom insoles. This spot gluing should however should be secure enough for every day wear so I do apologise. I hope you can now enjoy wearing your boots. Many thanks, Stuart.

Posted 2 years ago

“I made my order and promptly received my goods. Very impressive. The shoes also a beauty to behold.”

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Posted 2 years ago

Thank you for the kind words Kola. I'm pleased you like the shoes! UPS are normally very quick and reliable. If you see any other styles that take your fancy, please let us know. Many thanks, Stuart.

Posted 2 years ago

“This was my first order with Thomas Bird and I am very satisfied with my new shoes!”

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Posted 2 years ago

Thank you for the feedback. Please let us know if we can assist you with any future footwear purchases.

Posted 2 years ago

“This was my first order with Thomas Bird and it was great. The product quality is excellent and the shipping was speedy. Perfect!”

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Posted 2 years ago

“Excellent help from staff when I needed to return a too small pair and timeline was tight.”

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Posted 2 years ago

“Wonderful customer service, superb packaging, and fast shipping. Was the perfect Christmas gift!”

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Posted 2 years ago

“Great customer service and great shoes. Couldn't recommend highly enough.”

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Posted 2 years ago

“The Boots I purchased are excellent. Fit perfectly and arrived very quickly. I highly recommend this Company for their excellent Customer Service and quality produccts. Nice personal touch with a card from Emma.”

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Posted 2 years ago

“Excellent service and communication from Thomas Bird, the boots are beautiful and my Fiancé loves them!”

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Posted 2 years ago

“Great shoes and great service.”

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Posted 2 years ago

“Great quality shoes and Awesome customer service, this is my 8th pair of Thomas Bird dress shoes. love the style and feels very comfortable.”

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Posted 2 years ago

“I wait 8 work days to get the shoes”

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Posted 2 years ago

“Good customer service and quick delivery”

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Posted 2 years ago

Thomas Bird London is rated 4.9 based on 1,579 reviews