Thomas Bird London Reviews

Name: Thomas Bird London
Address: 86-90 Paul Street, ,, London
Rating: 4.86

4.9 Rating 1,628 Reviews

97 %

of reviewers recommend Thomas Bird London

4.9

Based on 1,628 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

About Thomas Bird London:

Welcome to Thomas Bird London. We focus on mens dress shoes and boots. Over 80 options. All high quality, Italian hand crafted. With fast, free shipping worldwide.

Visit Website

Phone:

+(44) 207 846 0172

Email:

help@tblon.com

Location:

86-90 Paul Street, ,
London
EC2A 4NE

Write Your review

Tell us how Thomas Bird London made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Thomas Bird London 5 star review on 14th February 2025

MATTHEW SCOTT

Thomas Bird London 5 star review on 11th February 2025

Anonymous

Thomas Bird London 5 star review on 4th February 2025

Tony Alig

147

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I forget who said "In character, manner, style, the supreme excellence is simplicity". But that's what Thomas Bird shoes do - without fuss, trimmings or elaborate packaging, they simply allow their shoes to say everything that needs to be said. As for the service it's equally sublime: easy, down-to-earth and coupled to that increasingly rare quality of taking time to LISTEN to their customers. Impeccable 💯👌”

Helpful Report

Posted 6 months ago

What a lovely review. Thank you very much. You may be aware Jeremy, but we have a loyalty scheme for our best repeat customers where you can exchange points for real discounts. We're working on new styles and colours so if you have any suggestions, please let us know. Many thanks, Stuart.

Posted 6 months ago

“Fantastic service very fast delivery and amazing customer care”

Helpful Report

Posted 6 months ago

Thank you for your review. We really appreciate all the feedback we get. We do endeavour to keep our customers happy.

Posted 6 months ago

“The service was second to none. The shoes look superb. The classic Oxford look with top quality manufacturing. Would have no hesitation in recommending Thomas Bird shoes.”

Helpful Report

Posted 6 months ago

Thank you for leaving a review. We do appreciate it and any recommendations you provide.

Posted 6 months ago

“Excellent service…quality shoes and fast delivery.”

Helpful Report

Posted 6 months ago

Thank you for your review. We're so pleased you like your shoes.

Posted 6 months ago

“I'm very satisfied with my purchase, the delivery was unexpectedly fast. The shoe is very authentic and made of pure leader. I recommend this product and I'll buy again.”

Helpful Report

Posted 6 months ago

Thank you for your review. We really appreciate all the feedback we get.

Posted 6 months ago

“Terrific company with handmade, Italian-quality shoes and boots at considerably less than Feragamo and Magli will charge you.”

Helpful Report

Posted 6 months ago

Thank you for your review. We really appreciate you taking the time to leave your feedback with your knowledge of some great Italian brands.

Posted 6 months ago

“Fantastic all round, will be a regular customer”

Helpful Report

Posted 6 months ago

“This company ships super-fast, the products are well protected, and are of extremely high quality. I've order several pairs of shoes and boots and have been increasingly impressed as each new package arrives.”

Helpful Report

Posted 6 months ago

“Great. I had for one size less than my usual, 44 to 43. Absolutely as advertised. Firm and I love it b”

Helpful Report

Posted 6 months ago

Thank you for your review. We really appreciate all the feedback we get. We are pleased to hear the smaller size fits perfectly. Kind Regards Ann

Posted 6 months ago

“Dispatched and arrived in 3 days. Well packaged.”

Helpful Report

Posted 6 months ago

“I consider myself a loyal customer based on the service I've received throughout my purchasing process. The customer service from this company sets it apart from every other retailer I've ever contacted.”

Helpful Report

Posted 6 months ago

“Very friendly, professional and knowledgeable . Thank you Samantha.”

Helpful Report

Posted 6 months ago

“great customer service”

Helpful Report

Posted 6 months ago

“Super service, full service. This was my second purchase. I am sure to do a third one. Soon.”

Helpful Report

Posted 6 months ago

“Quick delivery via DHL.”

Helpful Report

Posted 6 months ago

“Great and fast service to the U.S.!!”

Helpful Report

Posted 6 months ago

“I love both the products and the customer service. Great second experience with Thomas Bird. Thank you so much :)”

Helpful Report

Posted 6 months ago

“I love the shoes and it was a smooth and easy process to purchase.”

Helpful Report

Posted 6 months ago

“The shoes are quite nice and I can see that they are well-constructed. Shipping was quick and not overly expensive.”

Helpful Report

Posted 6 months ago

“Easily ordered and delivered fairly fast. The product is of high quality, made well, and well constructed of quality materials.”

Helpful Report

Posted 6 months ago

Thomas Bird London is rated 4.9 based on 1,628 reviews