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Thomas Bird London Reviews

4.9 Rating 1,578 Reviews
97 %
of reviewers recommend Thomas Bird London
4.9
Based on 1,578 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Within 5 Days
On-time Delivery
96%
Accurate And Undamaged Orders
99%
Customer Service
Communication Channels
Email, Live Chat, Telephone
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
Returns & Refunds
Returns Process
Easy
Read Thomas Bird  London Reviews

About Thomas Bird London:

Welcome to Thomas Bird London. We focus on mens dress shoes and boots. Over 80 options. All high quality, Italian hand crafted. With fast, free shipping worldwide.

Visit Website

Phone:

+(44) 207 846 0172

Email:

help@tblon.com

Location:

86-90 Paul Street, ,
London
EC2A 4NE

Write Your review

Everything (the shoes and te service) has been excellent so far :)
Helpful Report
Posted 7 months ago
Boots look and feel great..awesome pair and fast service. Thankd
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Posted 7 months ago
excellent quality great service
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Posted 7 months ago
I concider myself to be a loyal customer of Thomas Bird for multiple reasons. Their service has been outstanding in helping me choose the correct styles, colors and sizes for each of the 6 pair that I own. I have always been impressed with their shipping and tracking process's and in the cases where I have had to make exchanges for different sizes they have made the process seemless and have never dissapointed.
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Posted 7 months ago
Professional, swift delivery, good communication.
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Posted 7 months ago
I have purchased shoes online in the past and have been disappointed. This was most certainly not the case with the great shoes you supplied me with. Good fit (size 8) and well described.
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Posted 7 months ago
Stylish , workmanship amazing , packaging , we were blown away , comfort perfect , one of the best purchase's we have made , we would recommend any one who is able to buy from this company you won’t be disappointed , will definitely be buying more from you
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Posted 7 months ago
Excellent. Helpful answers to pre-purchase questions, and very straightforward buying and returns.
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Posted 8 months ago
2 days from order to receiving them! Great service with free shipping!
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Posted 8 months ago
Great customer service. .
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Posted 8 months ago
Eastwood Boot Narrow fitting Goods returned
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Posted 8 months ago
Great and timely custom service.
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Posted 8 months ago
Second pair of shoes I’ve ordered from Thomas bird in the last two months. Each order is dispatched quickly and arrives at my home in the USA faster than some of my Amazon packages. Great experience, great quality and service.
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Posted 8 months ago
This is an amazing company to deal with. Multiple purchases and no issues. Customer service is the best and the quality of the products are exceptional
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Posted 8 months ago
Excellent service from ordering the product to delivery and the constant up dates it was a very good experience thank you very much
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Posted 8 months ago
Easy to order and beautifully made quality boots. Love them.
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Posted 8 months ago
Shoes were truly beautiful. This pair were a present for someone who had so admired the same shoes that I bought for my husband, last year. The only issue was that UPS had sent a message to say would be delivered on a Friday, which as they needed to be signed for I waited in for. They did NOT come then, but later that night was a message from UPS to say they would arrive the following Monday. They did, and my husband signed for them, even though the courier had asked for me. I had to go out!
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Posted 8 months ago
Excellent service and prompt delivery.
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Posted 8 months ago
Service offered was very good, item was dispatched promptly and visibility on delivery was very good. Easy check out and confirmation almost immediate.
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Posted 8 months ago
I've always wear shoes with a size of 41 (with french référence). The thomas bird shoes were too big. Is it possible to send it back for a replacement ?
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Posted 8 months ago
Good evening, yes of course! We can accept unworn shoes for refund or exchange (free). Please let us know which size you require and I'll pass it on to our customer service team.
Posted 8 months ago
Thomas Bird London is rated 4.9 based on 1,578 reviews