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Thomas Bird London Reviews

4.9 Rating 1,579 Reviews
97 %
of reviewers recommend Thomas Bird London
4.9
Based on 1,579 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Within 5 Days
On-time Delivery
96%
Accurate And Undamaged Orders
99%
Customer Service
Communication Channels
Email, Live Chat, Telephone
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
Returns & Refunds
Returns Process
Easy
Read Thomas Bird  London Reviews

About Thomas Bird London:

Welcome to Thomas Bird London. We focus on mens dress shoes and boots. Over 80 options. All high quality, Italian hand crafted. With fast, free shipping worldwide.

Visit Website

Phone:

+(44) 207 846 0172

Email:

help@tblon.com

Location:

86-90 Paul Street, ,
London
EC2A 4NE

Write Your review

Very professional service
Helpful Report
Posted 1 year ago
+ Beautiful selection + Quick shipping + Support helpful with sizing questions + Top quality boots!
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Posted 1 year ago
Boots are excellent and the whole sale and despatch process flawless
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Posted 1 year ago
Great and timely customer service.
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Posted 1 year ago
I was disappointed in my purchase. They are very stylish and well-made shoes. I was concerned by the condition of the boots when they arrived. I took photos in case I would be held responsible for the marks on the suede. I was assured by one of your staff that this was a normal reaction to suede in shipping. I am returning them because they were too narrow and not comfortable. I am sorry to have to pay $25. to return a product I was dissatisfied with.
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Posted 1 year ago
I had a small issue with my first pair. I reached out and they got back to me with speed and fantastic service! I emailed on a Saturday. I received a reply, with a resolve, on Monday morning. 11/10 customer service.
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Posted 1 year ago
Great quality boots! Great customer service! Samantha helped me out and took care of my order. Thank you!
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Posted 1 year ago
I love my blue suede double monk cap toe shoes. I also ordered the matching belt to complement the shoes when i wear them with the perfect outfit.
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Posted 1 year ago
I received excellent customer service. The product is wonderful.
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Posted 1 year ago
Great service shoes nicely presented and packaged
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Posted 1 year ago
My partner recently purchase his and the Groomsmen's shoes for the big day! They didn't disappoint lovely quality shoes, right from the packaging they arrived in everything was perfect. He will certainly be ordering from Thomas Bird again!
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Posted 1 year ago
Excellent service all round Fast delivery and fantastic hassle free customer service. Will certainly be a returning customer for sure 😊
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Posted 1 year ago
Excellent service.Delighted.Many Thanks.Kind Regards. EUAN Campbell.
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Posted 1 year ago
Amazing look and quality. Customer service is tops too.
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Posted 1 year ago
Great looking shoe, could be a bit more comfortable with softer lining inside
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Posted 1 year ago
I would just like to say thank you for a exceptional service,in particular to Samantha who was supportive in ensuring my exchange was followed up,with emails and phone calls.
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Posted 1 year ago
Excellent Customer service and extremely high quality shoes.
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Posted 1 year ago
Excellent product.
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Posted 1 year ago
Customer service is top notch. I have a slight visual impairment which makes online shopping difficult. Samantha took my payment over the phone. Much appreciated 🙏.
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Posted 1 year ago
Very pleased with the shoes and speed of delivery
Helpful Report
Posted 1 year ago
Thomas Bird London is rated 4.9 based on 1,579 reviews