Thomas Bird London Reviews

Name: Thomas Bird London
Address: 86-90 Paul Street, ,, London
Rating: 4.86

4.9 Rating 1,629 Reviews

97 %

of reviewers recommend Thomas Bird London

4.9

Based on 1,629 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

About Thomas Bird London:

Welcome to Thomas Bird London. We focus on mens dress shoes and boots. Over 80 options. All high quality, Italian hand crafted. With fast, free shipping worldwide.

Visit Website

Phone:

+(44) 207 846 0172

Email:

help@tblon.com

Location:

86-90 Paul Street, ,
London
EC2A 4NE

Write Your review

Tell us how Thomas Bird London made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Thomas Bird London 5 star review on 22nd February 2025

Sami Siddiqui

Thomas Bird London 5 star review on 14th February 2025

MATTHEW SCOTT

Thomas Bird London 5 star review on 11th February 2025

Anonymous

148

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent purchasing experience !!! Smooth and simple, topped up by an super fast international shipping !!! Very, very pleased !!!”

Helpful Report

Posted 10 months ago

“Great quality shoes and fast shipping. Very happy. Will be back for more in future”

Helpful Report

Posted 10 months ago

“I recently purchased 2 pairs of shies from Thomas Bird. The product quality and service surpassed expectation s by a high margin. The shoes are well made and very attractive (and comfortable).”

Helpful Report

Posted 10 months ago

“Received my order within a week. Arrived in perfect condition. Love the quality of the product and can't wait till I break them in.”

Helpful Report

Posted 10 months ago

“Dear Taro, I am absolutely impressed wiht the quality of the product and the overall presentation and packaing of the shoes! It is first-class. Problem is that I just now tried them on (Size 9 US) and my heal slides up easily, out of the shoe. Hence, what so you suggest?”

Helpful Report

Posted 10 months ago

“I love my boots , they look exactly like the picture. I will be ordering a few pairs!”

Helpful Report

Posted 10 months ago

“Great service; fast, easy, informative. The products themselves are absolutely beautiful, expertly crafted, perfection.”

Helpful Report

Posted 10 months ago

“Ordered a pair of light Tan Ellington. Lovely shoes , patina and design . Very well made shoes , leather contemporary designs. Would have paid more. Feel as good as Churches a high accolade.. considering getting some black penny loafers from them to replace my very old churches. Good delivery service.”

Helpful Report

Posted 10 months ago

“Great shoes. Great service. Fantastic communication.”

Helpful Report

Posted 10 months ago

“Customer service from Thomas Bird is amazing. I’ve been liaising with Stuart, for a number of months about availability of the Hamptons in Olive Green in my size. Having already purchased two pairs in other colours, was desperate to get my hands on the olive green. Unfortunately the size hasn’t become available, but I’ve taken a punt on the larger size.”

Helpful Report

Posted 10 months ago

“Overall the shipment was fast, the shoes are good quality and the exchange (due to size) was smooth. The only bad surprise was the substantial custom fee that I had to pay when I got the package (>10% of the total price!)... I wish I would have known beforehand...”

Helpful Report

Posted 10 months ago

“Everything (the shoes and te service) has been excellent so far :)”

Helpful Report

Posted 10 months ago

“Boots look and feel great..awesome pair and fast service. Thankd”

Helpful Report

Posted 10 months ago

“excellent quality great service”

Helpful Report

Posted 10 months ago

“I concider myself to be a loyal customer of Thomas Bird for multiple reasons. Their service has been outstanding in helping me choose the correct styles, colors and sizes for each of the 6 pair that I own. I have always been impressed with their shipping and tracking process's and in the cases where I have had to make exchanges for different sizes they have made the process seemless and have never dissapointed.”

Helpful Report

Posted 10 months ago

“Professional, swift delivery, good communication.”

Helpful Report

Posted 10 months ago

“I have purchased shoes online in the past and have been disappointed. This was most certainly not the case with the great shoes you supplied me with. Good fit (size 8) and well described.”

Helpful Report

Posted 10 months ago

“Stylish , workmanship amazing , packaging , we were blown away , comfort perfect , one of the best purchase's we have made , we would recommend any one who is able to buy from this company you won’t be disappointed , will definitely be buying more from you”

Helpful Report

Posted 10 months ago

“Excellent. Helpful answers to pre-purchase questions, and very straightforward buying and returns.”

Helpful Report

Posted 11 months ago

“2 days from order to receiving them! Great service with free shipping!”

Helpful Report

Posted 11 months ago

Thomas Bird London is rated 4.9 based on 1,629 reviews