Thomas Bird London Reviews

Name: Thomas Bird London
Address: 86-90 Paul Street, ,, London
Rating: 4.86

4.9 Rating 1,629 Reviews

97 %

of reviewers recommend Thomas Bird London

4.9

Based on 1,629 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

About Thomas Bird London:

Welcome to Thomas Bird London. We focus on mens dress shoes and boots. Over 80 options. All high quality, Italian hand crafted. With fast, free shipping worldwide.

Visit Website

Phone:

+(44) 207 846 0172

Email:

help@tblon.com

Location:

86-90 Paul Street, ,
London
EC2A 4NE

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Thomas Bird London 5 star review on 22nd February 2025

Sami Siddiqui

Thomas Bird London 5 star review on 14th February 2025

MATTHEW SCOTT

Thomas Bird London 5 star review on 11th February 2025

Anonymous

150

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I googled best penny loafers and this company popped up. I usually stick with Ferragamo and Gucci for work shoes but wanted to try something different. I paid additional for 2 day shipping but it took about a week to get the two pairs that I ordered not including the 3 days that they sat at UPS because they required a signature for drop off. Why? The cost of both pairs were a little more than 1/3 the cost of Gucci loafers and they just drop them at the door. All in all the shoe seems to be decent but the color on one pair was a little different than what I expected. I should’ve returned them immediately but my anger fades quickly and who has time to waste waiting a week to see if they actually made it. Not me! Very doubtful that I will support the Bird regime in the future”

Helpful Report

Posted 1 year ago

Sorry to hear UPS tried 3 times and weren't able to reach you. We tend to ship all shoes with a 'signature required' given the value of the items. In future, I'd be more than happy to state on the parcel label that they can be left in a safe place. Sorry to hear the colour of the shoes weren't to your expecations. We try to photograph actual stock in various light conditions to best represent the true tone and colour. I'll review the product with studio images again and check everything is ok as we haven't had any issues with any of the loafers in recent months. Many thanks, Stuart.

Posted 1 year ago

“I ordered the wrong size. Whatever reason it happened, I was shocked at size 12. Thomas Bird was prompt and professional in providing a return label. Thank you. May you continue being successful.”

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Posted 1 year ago

“Excellent communication with order status and shipping progress updates. I received my order much faster than expected and it was packaged as if it were something fragile. My customer experience was nothing short of excellent.”

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Posted 1 year ago

“My best review is that I found these shoes on an internet search and now have two pair. I love the color options, varied styles and exceptionally quick delivery. For a quality shoe, I think the pricing is fair. I have a monk strap (blue) and a loafer (chestnut). Will continue to buy these shoes!”

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Posted 1 year ago

“Great service!”

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Posted 1 year ago

“Quality communication and service”

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Posted 1 year ago

“Amazing product! Amazing speedy service! Can’t wait to buy another pair in a different colour.”

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Posted 1 year ago

“Beautiful shoes, they fit perfectly even though I’m in between sizes. Would probably rate UPS’s delivery service as 1 star though! Hopeless But it was worth the wait. Will buy more I’m sure!”

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Posted 1 year ago

“As always, great service and fantastic delivery time!”

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Posted 1 year ago

“Delivered on time, as promised.”

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Posted 1 year ago

“Best dress shoes I’ve ever owned”

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Posted 1 year ago

“Delivery was very prompt and the packaging was all well done and quality on the items are impeccable.”

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Posted 1 year ago

“Excellent, worth every cent!”

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Posted 1 year ago

“Gorgeous shoes that live up to their description and online photography. Nicer shoes, in fact, than anything I can find in a brick-and-mortar store. I’ll be getting brogues in every color I can afford.”

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Posted 1 year ago

“Great service and a quality product. Would recommend sizing down, especially if you have narrow feet.”

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Posted 1 year ago

“Very pleased great service and fantastic product bought two pairs of Eastwood boots and two belts delighted”

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Posted 1 year ago

“The shoes are absolutely beautiful and I am very much looking forward to buying from Thomas Bird again.”

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Posted 1 year ago

“Very nice shoes, the delivery is on time.i love the shoes I received.”

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Posted 1 year ago

“The shoes look great and shipping is fast!”

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Posted 1 year ago

“The most amazing pair of boots I have ever had the pleasure in purchasing. Craftsmanship, design and comfort are just a few things that these boots offer not forgetting the quality of the boot. One of the best if not the best pair of boots you will ever buy without the "luxury" price tag. I will definitely be purchasing a second if not third pair and will be telling everyone I know here in Melbourne about this website. Thank you to everyone at Thomas Bird your products are amazing!”

Helpful Report

Posted 1 year ago

Thomas Bird London is rated 4.9 based on 1,629 reviews