The Wool Factory Ltd Reviews

Name: The Wool Factory Ltd
Address: The Wool Factory, 5 Market Place, Alford, Lincolnshire
Rating: 4.87

4.9 Rating 8,960 Reviews

97 %

of reviewers recommend The Wool Factory Ltd

4.9

Based on 8,960 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

Visit Website

Email:

sales@thewoolfactory.co.uk

Location:

The Wool Factory,
5 Market Place,
Alford
Lincolnshire
LN13 9DZ

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The Wool Factory Ltd 5 star review on 22nd January 2025

655

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent service quick delivery great order very happy and the wool quality is excellent Thankyou.”

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Posted 2 years ago

“I am happy with the wool but not happy with delivery as played for 2;4 severe s and got it a week and half later”

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Posted 2 years ago

“Great value for money,efficient service.”

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Posted 2 years ago

“Great value for money, never wait too long for delivery, always answer emails promptly all in all FAB company never get my wool anywhere else.”

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Posted 2 years ago

“Always delivered on time and beautiful wool”

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Posted 2 years ago

“I’m very happy with my purchase and knits up lovely”

The Wool Factory Ltd 5 star review on 31st January 2023

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Posted 2 years ago

“I am so impressed with the quality and the price. The Aran wool I bought is knitting up beautifully.”

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Posted 2 years ago

“Lovely selection of wool and patterns that fit my needs. Will certainly keep on trading here for my supplies.”

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Posted 2 years ago

“I buy nearly all of my wool from the wool factory,it's good quality,fair pricing,and an excellent delivery time,I highly recommend this company to anyone that knits or crochets,my latest order is a birthday gift for my friend,she will be happy as we can't buy the wool where we live.”

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Posted 2 years ago

“The quality of wool is wonderful and knits up beautifully”

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Posted 2 years ago

“They always provide a brilliant service. Orders arrive really quick, always have what I want in stock. Thank you”

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Posted 2 years ago

“Excellent service with excellent value for money products. I was very happy with the products I ordered and will continue to order from The Wool Factory again. Thank You Very Much x”

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Posted 2 years ago

“Good variety of wool at good prices. Efficient service. If you have a problem it's sorted immediately. Have made lots of purchases and always been pleased. I particularly enjoyed knitting with the Fiord DK wool.”

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Posted 2 years ago

“I have made numerous purchases at the wool factory. Great prices, good range and super service. Very happy with everything I’ve bought from them 😊”

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Posted 2 years ago

“Thankyou for your amazing service as always everything comes well packaged wonderful quality and arrives on time this company is the best without a doubt”

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Posted 2 years ago

“Easy quick ordering. Fab service and quick delivery.”

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Posted 2 years ago

“Very quick and efficient service. Good price for wool.”

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Posted 2 years ago

“The quality of your wool is brilliant and so is the service. Thank you 😘”

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Posted 2 years ago

“Ordered some black aran for an order arrived promptly and great quality always a great service”

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Posted 2 years ago

“Good price, great product and wool matched to the previous bought wool, shipped as stated, arrived on time. I would recommend The Wool Factory and i will be making further purchase in the future. Maria”

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Posted 2 years ago

The Wool Factory Ltd is rated 4.9 based on 8,960 reviews