The Wool Factory Ltd Reviews

Name: The Wool Factory Ltd
Address: The Wool Factory, 5 Market Place, Alford, Lincolnshire
Rating: 4.87

4.9 Rating 8,952 Reviews

97 %

of reviewers recommend The Wool Factory Ltd

4.9

Based on 8,952 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

Visit Website

Email:

sales@thewoolfactory.co.uk

Location:

The Wool Factory,
5 Market Place,
Alford
Lincolnshire
LN13 9DZ

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The Wool Factory Ltd 5 star review on 12th November 2024

654

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I was very pleased with the service, I ordered on a wednesday & I received it on Friday. Very impressed.”

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Posted 11 months ago

“Very happy with efficient service and good quality wool”

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Posted 11 months ago

“Very happy with the service I have received from The Wool Factory. Excellent products and fast delivery. Have every confidence in them”

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Posted 11 months ago

“I have purchased twice from the wool factory. The New Fashion double knitting by Woolcraft is a very soft yarn and comes in so many lovely colours. I will definitely be ordering again. Thank you.”

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Posted 11 months ago

“I have ordered several times and have had no problems whatsoever. I am very satisfied with The Wool Factory in every aspect. Quality of Wool, quality of service and ease of ordering. Will certainly purchase again.”

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Posted 11 months ago

“Excellent products, excellent service!”

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Posted 11 months ago

“Excellent service from ordering to delivery. No problem at all, will definitely be using again”

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Posted 11 months ago

“The yarn was a great price and the service was excellent.”

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Posted 11 months ago

“Lovely service.”

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Posted 11 months ago

“Very good service, prompt delivery.”

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Posted 11 months ago

“Excellent product range and orders fulfilled quickly.”

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Posted 11 months ago

“Brilliant service from the wool factory, very good prices excellent quality yarn with a great selection keep it up will definitely carry on buying.thank you”

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Posted 11 months ago

“Always good quality with quick and efficient delivery. Very happy with everything I have bought from them.”

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Posted 11 months ago

“Great products and quick delivery. I like the sheep packaging!! 🐑 Thank you”

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Posted 11 months ago

“Always happy with the wool I buy from the wool factory very good quality”

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Posted 11 months ago

“Always sent very quickly.”

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Posted 11 months ago

“Have ordered much wool from The Wool Factory and every time they have been so helpful, the order has arrived within 48hrs. Have never been disappointed with my selection or the price I found them very reasonable and at a price I can afford. I shall go nowhere else in future. Thank you all.”

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Posted 11 months ago

“Many colours and styles to choose and very efficient delivery”

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Posted 11 months ago

“Very pleased with purchase and efficiently delivered. Wool will knit up well.”

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Posted 11 months ago

“The best place ever to get the best wool anywhere i won't shop anywhere else best prices and brilliant service with postage fantastic staff nothing any trouble and always smiling in photos”

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Posted 11 months ago

The Wool Factory Ltd is rated 4.9 based on 8,952 reviews