The Wool Factory Ltd Reviews

Name: The Wool Factory Ltd
Address: The Wool Factory, 5 Market Place, Alford, Lincolnshire
Rating: 4.87

4.9 Rating 8,960 Reviews

97 %

of reviewers recommend The Wool Factory Ltd

4.9

Based on 8,960 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

Visit Website

Email:

sales@thewoolfactory.co.uk

Location:

The Wool Factory,
5 Market Place,
Alford
Lincolnshire
LN13 9DZ

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The Wool Factory Ltd 5 star review on 22nd January 2025

655

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Hi fellow friends I'm glad I found your company ordered just what i needed very pleased with my order Thank you Ronni”

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Posted 1 year ago

“Great service - highly recommend. Thank you.😀”

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Posted 1 year ago

“Very good value for money I have got aircraft wool this last couple of years and I am very happy with my order s”

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Posted 1 year ago

“good quality product at an affordable price. Service fast and web site easy to negotiate.”

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Posted 1 year ago

“A quick delivery of very reasonably priced DK yarn. Beautiful yarn to crochet with. Thank you”

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Posted 1 year ago

“Absolutely love The Wool Factory. The last order was a huge one and it was here within the week. Absolutely brilliant service and always prompt delivery”

The Wool Factory Ltd 5 star review on 30th June 2023

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Posted 1 year ago

“Great service, great quality of wool. Will certainly buy again.”

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Posted 1 year ago

“Wool arrived quickly. Already made a small cardigan with some of it. Only wished I lived nearer so I could pop in. I would be like a kid in a sweet shop!”

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Posted 1 year ago

“Always happy with the items from wool factory delivery is always on the day stated and the monthly subscription box is always a lovely surprise”

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Posted 1 year ago

“Great choice of yarn at excellent prices. Quick dispatch . Will definitely order again.”

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Posted 1 year ago

“The Wool Factory has become my no1 go to for all my knitting & crochet wants and needs. I've been subscribed for a couple months to the knitting subscription box and get excited every month for the next one. Delivery service is amazing and variety/quality of yarn is excellent. I live all the way up in Liverpool so I can't actually visit the store but hopefully one day I will. I also hope the company continues to do well as I think they are all doing an amazing job.”

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Posted 1 year ago

“I have ordered wool from The Wool Factory on many occasions and have never been disappointed. The website is easy to navigate, the offers are amazing and the colours true to life. The parcels arrive very quickly and I'm kept up to date with the progress. Frankly, there is nothing at all to complain about. I would recommend The Wool Factory to anyone who enjoys crafts and thank them for their excellent service.”

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Posted 1 year ago

“Every ball of wool is of great quality and always well packaged for delivery”

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Posted 1 year ago

“I love all the wool I bought! Such quick service too! I will be ordering again very soon. Keeping an eye on sales! Thank you all so much.”

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Posted 1 year ago

“I have emailed to cancel my subscription as although the boxes arrive on tim3 with everything in them to knit an item the colours of the wool provided are usually dull.”

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Posted 1 year ago

“The yarn is lovely and each month the package never fails to make me smile”

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Posted 1 year ago

“Very quick and like the story of after you've laced an order it's great fun .”

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Posted 1 year ago

“I bought some of the Scheepjes bamboo/cotton mix, it’s gorgeous! Fast delivery and excellent prices. Very pleased.”

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Posted 1 year ago

“I’ve been shopping for my mum for 2 years now and the service has always been very good. The product suits her needs too. Very satisfied.”

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Posted 1 year ago

“Splendid. I always enjoy the crochet box every month.”

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Posted 1 year ago

The Wool Factory Ltd is rated 4.9 based on 8,960 reviews