The Wool Factory Ltd Reviews

Name: The Wool Factory Ltd
Address: The Wool Factory, 5 Market Place, Alford, Lincolnshire
Rating: 4.87

4.9 Rating 8,952 Reviews

97 %

of reviewers recommend The Wool Factory Ltd

4.9

Based on 8,952 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

Visit Website

Email:

sales@thewoolfactory.co.uk

Location:

The Wool Factory,
5 Market Place,
Alford
Lincolnshire
LN13 9DZ

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The Wool Factory Ltd 5 star review on 12th November 2024

654

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Love it will deffo be ordering from here again!”

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Posted 10 months ago

“Beautiful colours not knitted anything with it as yet delivery was very quick and efficient wool was in sale so added bonus can't wait to get started with it”

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Posted 10 months ago

“Great customer service as always”

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Posted 10 months ago

“Really satisfied with yarn received recently, price was brilliant. Great service.”

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Posted 10 months ago

“I keep coming back to the wool factory, because of the quality of the wool they sell, and the quick delivery excellent service.”

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Posted 10 months ago

“Always pleased with the yarns I receive .No problems.”

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Posted 10 months ago

“Very good company, love the wool, always delivered quickly 👍👍”

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Posted 10 months ago

“I have ordered twice from The Wool Factory and each time the order has been delivered promptly. The quality and selection of yarn on offer is superb and I will certainly return when my supply dwindles. I particularly recommend the £7.99 Mystery Offer.”

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Posted 10 months ago

“Good selection off weights and colours quick delivery and lovely to knit with would highly recomend them”

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Posted 10 months ago

“Easy to navigate website and excellent delivery service”

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Posted 10 months ago

“I knit for a hospital in Africa where women are encouraged to have their babies in safety. I knit a jacket, hat, mitts and bootees and make up little gift packs for each new mum. The wool I bought was colourful and good value for money. It is going to a good cause and is very much appreciated by the recipients.”

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Posted 10 months ago

“Very good service. Will be ordering again”

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Posted 10 months ago

“I've been buying from the wool factory for quite some time and can't fault the service, always speedy and well packaged. I knit and crochet for a baby loss charity and my great grandchildren- the range of wool is fabulous. Highly recommended.”

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Posted 10 months ago

“Brilliant as always fantastic service”

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Posted 10 months ago

“Excellent sevice very pleased with the quality of the wool lovely and soft will definitely buy more”

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Posted 10 months ago

“The wool is beautiful and cheap! Customer service is so friendly. Definitely recommend”

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Posted 10 months ago

“Great choice of colour to inspire and the delivery is so quick I recommend the wool factory to all my friends 👏🏼👏🏼👏🏼👏🏼👏🏼👏🏼👏🏼👏🏼🌟🌟🌟🌟”

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Posted 10 months ago

“Very good wool and price”

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Posted 10 months ago

“When you knit, you put time, effort and skill into a garment. There is no point in making something that is made from poor quality wool when you have put in so much. The wool factory allows me to do this at an affordable price. The wool arrives quickly and i have email updates on the package's arrival. The choice is great. Top job Wool factory. Thank you.”

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Posted 10 months ago

“Perfect place for wool been ordering for a while never had any complaints ..will be doing more business ..”

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Posted 10 months ago

The Wool Factory Ltd is rated 4.9 based on 8,952 reviews