The Wool Factory Ltd Reviews

Name: The Wool Factory Ltd
Address: The Wool Factory, 5 Market Place, Alford, Lincolnshire
Rating: 4.87

4.9 Rating 8,963 Reviews

97 %

of reviewers recommend The Wool Factory Ltd

4.9

Based on 8,963 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

Visit Website

Email:

sales@thewoolfactory.co.uk

Location:

The Wool Factory,
5 Market Place,
Alford
Lincolnshire
LN13 9DZ

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The Wool Factory Ltd 5 star review on 22nd January 2025

655

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I found the website easy to use. Ordering was quick and easy and the yarn arrived within the specified timeframe.”

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Posted 2 years ago

“As always, my order of wool arrived promptly and well packaged. I have used this company many times and have always found them reliable and efficient.”

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Posted 2 years ago

“Hi Edna Russell here my husband ordered the wool for me . We ordered on the Thursday and the wool arrived on Saturday so quick and I am very pleased with my purchase. So glad that I will order again when I need to .”

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Posted 2 years ago

“Excellent service and excellent products”

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Posted 2 years ago

“not very happy ordered two lots of supposedly aran wool they are definetly not 1 lot looks like chunky 1 lot is more like double knitting not happy with this purchase”

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Posted 2 years ago

“I was delighted with the wool that I ordered. Great offer, speedy delivery and excellent service. Thank you.”

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Posted 2 years ago

“Excellent service with fast delivery Wool lovely and exactly what I ordered”

The Wool Factory Ltd 5 star review on 15th April 2022

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Posted 2 years ago

“Super fast delivery. Great value yet beautiful knit up. Couldn’t wait to order more.”

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Posted 2 years ago

“Some good bargains”

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Posted 2 years ago

“I ordered a knitting pattern for a blanket. When my order arrived the invoice was correct but the actual pattern was for dresses!!!!! I have returned the pattern and await a response.”

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Posted 2 years ago

“Great products fast delivery would highly recommend”

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Posted 2 years ago

“Very good website easy to use. Quick with delivery.”

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Posted 2 years ago

“Great service. Quick delivery times.”

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Posted 2 years ago

“I like the wool factory, wool is good ,prices brilliant and delivery quick.would highly recommend.”

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Posted 2 years ago

“Always buy from here. Good service, fast delivery and lovely wool, perfect for making the “lock down blankets”..”

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Posted 2 years ago

“The yarn I’ve been buying from The Wool Factory is excellent value and delivery is very quick. I’m thrilled with this service and hope to visit the shop soon.”

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Posted 2 years ago

“Amazing service, fast efficient…… just brilliant. Thank you.”

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Posted 2 years ago

“Very good prices and speedy delivery. My questions about the yarn were answered quickly. I would like a range of low priced 4ply yarn because I use a machine.”

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Posted 2 years ago

“Received wool in a matter of 2/3 days which was excellent and meant I could get on with job in hand. Thank you.”

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Posted 2 years ago

“Great patterns and yarn. Prices are reasonable and speedy delivery. Was impressed”

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Posted 2 years ago

The Wool Factory Ltd is rated 4.9 based on 8,963 reviews