The Wool Factory Ltd Reviews

Name: The Wool Factory Ltd
Address: The Wool Factory, 5 Market Place, Alford, Lincolnshire
Rating: 4.87

4.9 Rating 8,960 Reviews

97 %

of reviewers recommend The Wool Factory Ltd

4.9

Based on 8,960 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

Visit Website

Email:

sales@thewoolfactory.co.uk

Location:

The Wool Factory,
5 Market Place,
Alford
Lincolnshire
LN13 9DZ

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The Wool Factory Ltd 5 star review on 22nd January 2025

655

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent quality wool. Colours matched exactly as shown. Deliver was brilliant. A”

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Posted 1 year ago

“Rapid delivery. Excellent choices and quality”

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Posted 1 year ago

“The wool I received was very good value for the money. Would use them again.”

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Posted 1 year ago

“Great service and good price! Thank you.”

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Posted 1 year ago

“Always happy with my orders”

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Posted 1 year ago

“Very happy with speed of deliveries. Staff when I call in person very very helpful”

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Posted 1 year ago

“Fast delivery lovely wool will use again”

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Posted 1 year ago

“Great service when ordering vouchers”

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Posted 1 year ago

“Beautiful wool, just arrived today. I bought this wool to make something for my grandchildren and this yarn is perfect.”

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Posted 1 year ago

“Prompt delivery. I've used this wool before,is of excellent quality and knits up beautifully. Thank you. Glynis”

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Posted 1 year ago

“The wool is perfect I’m buying a lot of fluffy wool and yours is the best so far and a good price as well x”

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Posted 1 year ago

“Love your wool and prices when on offer.”

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Posted 1 year ago

“Very good and quick service”

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Posted 1 year ago

“Excellent prompt service great prices great wool”

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Posted 1 year ago

“I am surprised how good quality and prices are. The wool came quickly. Colourise are very nice. I am going to buy many times more. Thank you!”

The Wool Factory Ltd 5 star review on 18th February 2023

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Posted 1 year ago

“Excellent choice and service”

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Posted 1 year ago

“This wool was lovely to knit with and very cheap . The delivery was fast to.”

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Posted 1 year ago

“Super cotton yarn and super fast dispatch and delivery. Many thanks.”

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Posted 1 year ago

“The wool I ordered was gorgeous and reasonable priced. Delivery was exceptional and was kept upto date. 5* will definitely be ordering again”

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Posted 1 year ago

“Brilliant and good quality wool”

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Posted 1 year ago

The Wool Factory Ltd is rated 4.9 based on 8,960 reviews