The Wool Factory Ltd Reviews

Name: The Wool Factory Ltd
Address: The Wool Factory, 5 Market Place, Alford, Lincolnshire
Rating: 4.87

4.9 Rating 8,937 Reviews

97 %

of reviewers recommend The Wool Factory Ltd

4.9

Based on 8,937 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

Visit Website

Email:

sales@thewoolfactory.co.uk

Location:

The Wool Factory,
5 Market Place,
Alford
Lincolnshire
LN13 9DZ

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The Wool Factory Ltd 5 star review on 12th November 2024

654

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Good quality wool at cheap prices. Very happy”

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Posted 4 months ago

“Very good in fact excellent.”

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Posted 4 months ago

“Good value and a quick delivery”

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Posted 4 months ago

“I always order from yous quick delivery and and grea selection of colours am awitnt on my order coming”

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Posted 4 months ago

“I have had the pleasure of shopping at The Woolshop online store for a year or two, and I couldn't be more satisfied with the experience. The service was outstanding from start to finish, with friendly and helpful staff ready to assist. The quality of the products exceeded my expectations, featuring a wide selection that catered to all my crochet needs. Delivery was impressively fast, ensuring I could start my projects without delay. What truly stood out was the bright and cheerful aftercare, making me feel valued and supported as a customer. Highly recommend The Woolshop for all your yarn needs!”

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Posted 4 months ago

“Excellent service from start to finish...”

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Posted 5 months ago

“Very pleased with the quality of wooi, the price and the Very efficient delivery. Many thanks”

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Posted 5 months ago

“Always pleased the the service you provide quick to fill oreders quality of wool is great resonably priced great company”

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Posted 5 months ago

“Very efficient. And reasonably priced.”

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Posted 5 months ago

“Quick and efficient delivery and exactly what was required.”

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Posted 5 months ago

“Excellent choice of products and excellent service.”

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Posted 5 months ago

“Since discovering the wool factory several months ago I've practically used them exclusively to buy wool and patterns. Excellent range of both wool and patterns. The wool is excellent quality.”

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Posted 5 months ago

“Vey quick delivery. Unfortunately yarn I bought isn't soft at all. Looks nice in photo but it's very scratchy. I can't use it at all. I can't thi9nk of any projects to be made of this wool.”

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Posted 5 months ago

“Always delivers on time, without any issues, first class service”

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Posted 5 months ago

“looks and feels nice. not knitting it up yet as I have other projects to finish”

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Posted 5 months ago

“Excellent service, luxurious products and fabulous personalised customer service.”

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Posted 5 months ago

“very pleased with my order would use again”

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Posted 5 months ago

“Excellent choice of wool, very helpful staff when i phoned up for extra wool, speedy delivery, also very impressed with the beautiful free buttons”

The Wool Factory Ltd 5 star review on 5th July 2024

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Posted 5 months ago

“Easy site to navigate Large choice of wool Delivery quick”

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Posted 5 months ago

“Great price and speedy delivery”

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Posted 5 months ago

The Wool Factory Ltd is rated 4.9 based on 8,937 reviews