The Wool Factory Ltd Reviews

Name: The Wool Factory Ltd
Address: The Wool Factory, 5 Market Place, Alford, Lincolnshire
Rating: 4.87

4.9 Rating 8,952 Reviews

97 %

of reviewers recommend The Wool Factory Ltd

4.9

Based on 8,952 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

Visit Website

Email:

sales@thewoolfactory.co.uk

Location:

The Wool Factory,
5 Market Place,
Alford
Lincolnshire
LN13 9DZ

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The Wool Factory Ltd 5 star review on 12th November 2024

654

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great wool quick delivery with royal mail and so well priced”

Helpful Report

Posted 5 months ago

“Usual great service and products. Unfortunately my last purchase was not as expected. I'd filtered 4 ply yarn and just ordered the colours I really liked. However this was dk when it arrived. (I have known wrong weights to show on the ball bands so thought it was going to be 4 ply). I decided to adapt my pattern, but of course I've already had to pay one lot of postage, and will now need to pay again as, of course, more yarn is needed. Pity really as if I'd purchased all the yarn initially it would have been post free. My yarn choice was not one kept in store so even if I had journeyed to Alford I could not have viewed it prior to purchase.”

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Posted 5 months ago

“Nice wool Cheaper than most Good qualit I have had two parcels”

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Posted 5 months ago

“Great wool good price very quick delivery. I would highly recommend 🙂”

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Posted 5 months ago

“I have used them often very good yarn good price quick delivery thankyou”

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Posted 5 months ago

“On two separate occasions I have received my orders promptly and have no hesitation in recommending The Wool Factory. Thank you”

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Posted 5 months ago

“As usual, plenty of choice, easy ordering and quick delivery. Thank you.”

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Posted 5 months ago

“Well can honestly say it is a fast and reliable shop wool is great and price is better”

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Posted 5 months ago

“Excellent quick service. Good choice of yarns at good prices. Will use again.”

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Posted 5 months ago

“Excellent products excellent speedy service, would recommend onwards withot reservation”

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Posted 5 months ago

“Value for money. Fantastic quality I have recommended the wool factory to numerous friends”

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Posted 5 months ago

“Excellent quality and excellent service, I have never been disappointed with any of my several purchases”

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Posted 5 months ago

“Very good service and an amazing selection of wool.”

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Posted 5 months ago

“The wool I have purchased has been very good quality”

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Posted 5 months ago

“I have used the Wool Factory several times before which is recommendation in itself. The service is fast and efficient and the website is easy to navigate. In my opinion the Wool Factory has got it absolutely right 100%.”

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Posted 5 months ago

“Good quality wool at cheap prices. Very happy”

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Posted 5 months ago

“Very good in fact excellent.”

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Posted 5 months ago

“Good value and a quick delivery”

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Posted 5 months ago

“I always order from yous quick delivery and and grea selection of colours am awitnt on my order coming”

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Posted 5 months ago

“I have had the pleasure of shopping at The Woolshop online store for a year or two, and I couldn't be more satisfied with the experience. The service was outstanding from start to finish, with friendly and helpful staff ready to assist. The quality of the products exceeded my expectations, featuring a wide selection that catered to all my crochet needs. Delivery was impressively fast, ensuring I could start my projects without delay. What truly stood out was the bright and cheerful aftercare, making me feel valued and supported as a customer. Highly recommend The Woolshop for all your yarn needs!”

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Posted 6 months ago

The Wool Factory Ltd is rated 4.9 based on 8,952 reviews