The Wool Factory Ltd Reviews

Name: The Wool Factory Ltd
Address: The Wool Factory, 5 Market Place, Alford, Lincolnshire
Rating: 4.87

4.9 Rating 8,953 Reviews

97 %

of reviewers recommend The Wool Factory Ltd

4.9

Based on 8,953 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

Visit Website

Email:

sales@thewoolfactory.co.uk

Location:

The Wool Factory,
5 Market Place,
Alford
Lincolnshire
LN13 9DZ

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The Wool Factory Ltd 5 star review on 12th November 2024

654

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent company but the wool I've returned as it wasn't quite what I was hoping for”

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Posted 1 year ago

“Lovely range of yarn, got exactly what I was looking for and more. Great service and quick delivery. Started knitting as soon as it arrived 😁”

The Wool Factory Ltd 5 star review on 10th November 2023

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Posted 1 year ago

“Excellent company. Great choice of yarn at good prices, despatched straight away so comes very quickly. I will always check this site and buy many more times.”

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Posted 1 year ago

“5* very happy”

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Posted 1 year ago

“Prompt service and lovely yarn !”

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Posted 1 year ago

“Received quicker than expected and well packaged. It looks lovely but for a future project so not used yet. Thoroughly pleased with service and will definitely order again.”

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Posted 1 year ago

“What can I say ...fab wool at great prices...easy to use website....fast delivery..... plus bonus points. Tried buying wool from a high street discount store...was rubbish in comparison and more expensive. Will remain faithful to wool factory.”

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Posted 1 year ago

“A lovely company with very good prices.”

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Posted 1 year ago

“Bought chunky wool in multiple amounts and colours to complete family crochet project. Very impressed with the ease of the website, ordering, payment and quick delivery.”

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Posted 1 year ago

“Excellent service”

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Posted 1 year ago

“First time I used this supplier and will use again. Ordering straightforward, delivery as expected, price excellent. Yarn is lovely (rowan). Haven’t used it yet as it is a project in waiting”

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Posted 1 year ago

“Fast delivery,excellent service”

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Posted 1 year ago

“Excellent service ordered Wednesday and had order by Friday lunchtime.l”

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Posted 1 year ago

“Very good it’s a shame you can’t buy patterns as we all don’t no how to down load we all havnt computers they don’t think of the old people”

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Posted 1 year ago

“What a fantastic company !!! The yarn from here is brilliant the range of colour, and type is amazing. Anything I need for my crocheting (and many things I don’t need) I can get from here. I love the emails you get to keep you up dated as they are made so personal. I have so much yarn in my work room but still constantly want more, the delivery is fast and excellent value. I’m so happy I found the wool factory thankyou to every body 😊”

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Posted 1 year ago

“Excellent choice of yarn and patterns, competitive pricing and fast delivery.”

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Posted 1 year ago

“Large range of yarn, and prompt service. Also great prices.”

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Posted 1 year ago

“I signed up to the box if the month subscription because I needed to relearn knitting - 48 yrs experience wiped by long covid. I live these boxes as it's a surprise, it's well wrapped and lovely thing to have every month, and a challenge as like starting from scratch for me. Get updates when it's due etc. best thing I did in 2023”

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Posted 1 year ago

“Very quick delivery and the exact dye lot that I requested”

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Posted 1 year ago

“Lovely wool. NIcely packed. Very happy with it.”

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Posted 1 year ago

The Wool Factory Ltd is rated 4.9 based on 8,953 reviews