The Wool Factory Ltd Reviews

Name: The Wool Factory Ltd
Address: The Wool Factory, 5 Market Place, Alford, Lincolnshire
Rating: 4.87

4.9 Rating 8,960 Reviews

97 %

of reviewers recommend The Wool Factory Ltd

4.9

Based on 8,960 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

Visit Website

Email:

sales@thewoolfactory.co.uk

Location:

The Wool Factory,
5 Market Place,
Alford
Lincolnshire
LN13 9DZ

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The Wool Factory Ltd 5 star review on 22nd January 2025

655

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Purchased yarn a few times from the Wool factory recently. Either been delivered to my home or our static on the Lincolnshire or I've collected from the Mablethorpe warehouse. All deliveries have been on time and recent in excellent condition. I've also called into the Alford shop. Staff at both Alford and Mablethorpe have been fabulous. Very efficient and helpful. The yarn they sell has also been great, certainly good value and a large variety of choice. Will certainly recommend.”

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Posted 1 year ago

“Very good fast efficient service product as shown very pleased”

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Posted 1 year ago

“Quick delivery and very good value for money, excellent service”

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Posted 1 year ago

“Great service as always and prices reasonable too. what more could you want .”

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Posted 1 year ago

“Very happy speedy delivery. And gorgeous wool thank you”

The Wool Factory Ltd 5 star review on 19th May 2023

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Posted 1 year ago

“Decent selection of yarns, good delivery, very reasonable prices.”

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Posted 1 year ago

“Excellent service, the yarn is lovely and soft, I've been using it to make shawls for my new grandbabies that are all being born, 1 left to come now 😀 fast delivery packaged well and I must remember the fun email too 😅”

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Posted 1 year ago

“Excellent value and quick delivery”

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Posted 1 year ago

“I buy all my yarn from The Wool Factory, I am awash with my stash, didn't need any more UNTIL the recent Yarn Fest! Oh whoops, now where do I put this new delivery? Wonderful colours, fabulous prices and excellent delivery. Cannot fault this company. Have passed your details on to numerous friends who are also converts. Well done The Wool Factory. I'm a very happy bunny.”

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Posted 1 year ago

“excellent choice of wool at good prices plus excellent service”

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Posted 1 year ago

“I have been purchasing wool here for a long while now just received my order from the woolfest you done I can say it's all excellent so pleased with it and such good value thankyou”

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Posted 1 year ago

“good service, good product, good price. thank you E M Townsend”

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Posted 1 year ago

“Great wool and so reasonably priced”

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Posted 1 year ago

“I have bought quite a large amount of wool from The Wool Factory and have been very satisfied with the quality”

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Posted 1 year ago

“Good service & delivery...,”

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Posted 1 year ago

“Good value and fast service”

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Posted 1 year ago

“Can't praise you enough .brilliant service .quick delivery . You keep my needles and hooks very busy 😊”

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Posted 1 year ago

“Great selection of yarns & craft items. Speedy delivery service . Highly recommended .”

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Posted 1 year ago

“very pleased, my purchase was delivered quickly and on time. Good choice of products and availability, will continue to 'shop' with the Wool Factory”

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Posted 1 year ago

“Really pleased with my purchases fast deliverey the wool was just right for my project thanks”

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Posted 1 year ago

The Wool Factory Ltd is rated 4.9 based on 8,960 reviews