The Wool Factory Ltd Reviews

Name: The Wool Factory Ltd
Address: The Wool Factory, 5 Market Place, Alford, Lincolnshire
Rating: 4.87

4.9 Rating 8,952 Reviews

97 %

of reviewers recommend The Wool Factory Ltd

4.9

Based on 8,952 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

Visit Website

Email:

sales@thewoolfactory.co.uk

Location:

The Wool Factory,
5 Market Place,
Alford
Lincolnshire
LN13 9DZ

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The Wool Factory Ltd 5 star review on 12th November 2024

654

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“the website and registration were very easy. Ordered on Monday received Wednesday very efficient.”

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Posted 8 months ago

“They was very helpful and I got some wool and it knits up nice thank you”

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Posted 8 months ago

“I purchased some Hayfield yarn reduced to a fab price. I’d never used that particular yarn so didn’t know what to expect, I was pleasantly surprised. The yarn is of a good quality and there were some nice colours to choose from. I quickly made another order so I can make some jumpers for the winter. I would certainly recommend the yarn and this seller. There are many great yarns to choose from at great prices, in today’s climate I’m grateful I could purchase within my budget. I chose the Hayfield soft twist for its durability. I’m certainly going to be purchasing again from here and everything was packaged well and delivered promptly. The free delivery over £30 is another great way to save a little. Very impressed, thankyou so much”

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Posted 8 months ago

“Great company. Speedy service at great prices. I do a lot of knitting for the neonatal unit at our local hospital so was looking for somewhere to get wool at a reasonable price, found this company..... perfect 👍👍👍”

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Posted 8 months ago

“Really good quality”

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Posted 8 months ago

“I have bought quite a lot of wool from the Wool Factory and have always been pleased with the products. Delivery service is second to none”

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Posted 8 months ago

“Excellent service”

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Posted 8 months ago

“Thank you Wool Factory. Ordered online via the website which was super easy to navigate, got full tracking info, and delivered to my door by my local postie. Excellent service.”

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Posted 8 months ago

“Love the wool and everything I have purchased has been exactly as required. The delivery is fast and customer service is exceptonal. Wouldn't shop anywhere else.”

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Posted 8 months ago

“Great items.thankyou.”

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Posted 8 months ago

“I love ordering my wool from here, apart from it being great wool and such great colours it is also such an easy way for me to buy as I struggle with my legs so don't have to go out of the house xx”

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Posted 8 months ago

“Excellent service I will order again in the future”

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Posted 8 months ago

“As usual very good prompt service at an excellent price. So pleased I found you.”

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Posted 8 months ago

“Been using the wool factory now a few years , the wool prices are great , they have a great range to choose from, the delivery is very quick would highly recommend”

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Posted 8 months ago

“ran out of wool. easy to find sane wool on this site. received prompt.”

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Posted 8 months ago

“i love the woola loti knit for other people”

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Posted 8 months ago

“Great service, very pleased with wool”

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Posted 8 months ago

“The wool is lovely and your price are reasonable thank you”

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Posted 8 months ago

“Always buy my supplies from here, great value for money, great range of yarn.”

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Posted 8 months ago

“Love the choice, the price, and especially the very quick delivery”

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Posted 8 months ago

The Wool Factory Ltd is rated 4.9 based on 8,952 reviews