The Wool Factory Ltd Reviews

Name: The Wool Factory Ltd
Address: The Wool Factory, 5 Market Place, Alford, Lincolnshire
Rating: 4.87

4.9 Rating 8,961 Reviews

97 %

of reviewers recommend The Wool Factory Ltd

4.9

Based on 8,961 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

Visit Website

Email:

sales@thewoolfactory.co.uk

Location:

The Wool Factory,
5 Market Place,
Alford
Lincolnshire
LN13 9DZ

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The Wool Factory Ltd 5 star review on 22nd January 2025

655

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Had the product I wanted and provided a good service.”

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Posted 2 years ago

“I buy all of my wool from the wool factory as I know the quality is always very good and you can't beat the price. They are also very quick in getting your order sent out.”

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Posted 2 years ago

“Excellent selection, great prices. Well packaged and arrived quickly”

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Posted 2 years ago

“Very prompt delivery, would recommend them and use again.”

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Posted 2 years ago

“I love ordering from the Wool Factory! Everything always comes really quickly and is packaged well. The service is excellent and the price is very reasonable. I would recommend this to anyone.”

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Posted 2 years ago

“Have used the wool factory several times and I have found them to be fair priced and speedy delivery would recommend.”

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Posted 2 years ago

“Very fast service and well packaged goods.”

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Posted 2 years ago

“The wool Factory is one of the best places to buy wool on the internet, they have a great selection in all ply’s and the service is great. I love the way they package the wool now and with the tissue on top of the order making it a bit special.”

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Posted 2 years ago

“Quick and beautiful wool to use”

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Posted 2 years ago

“Super value for money super quick delivery just super all round big thank you will order more soon”

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Posted 2 years ago

“Very quick delivery”

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Posted 2 years ago

“Excellent service and excellent product”

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Posted 2 years ago

“Easy to order, arrived as promised - and just what I wanted though have yet to start knitting!”

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Posted 2 years ago

“Very happy with my purchase”

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Posted 2 years ago

“I love buying fron you as always good value and good service”

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Posted 2 years ago

“Thank you so much,. My order was dealt with in a really professional manner and arrived very quickly. The yarn is very good quality and I am in the process of crocheting it in to a very beautiful patterned top.”

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Posted 2 years ago

“It's my first time ordering from the Wool Factory. No co.plaints as customer service was first class. The quality of the Wool is amazing.”

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Posted 2 years ago

“Excellent”

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Posted 2 years ago

“Once again very pleased with my purchase.From placing my order to receiving.1st class very quick and wonderful updates. Number 1 for me.”

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Posted 2 years ago

“Great service. Beautiful packed, very reasonable pricing. I will be back for more 5*”

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Posted 2 years ago

The Wool Factory Ltd is rated 4.9 based on 8,961 reviews