The Wool Factory Ltd Reviews

Name: The Wool Factory Ltd
Address: The Wool Factory, 5 Market Place, Alford, Lincolnshire
Rating: 4.87

4.9 Rating 8,952 Reviews

97 %

of reviewers recommend The Wool Factory Ltd

4.9

Based on 8,952 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

Visit Website

Email:

sales@thewoolfactory.co.uk

Location:

The Wool Factory,
5 Market Place,
Alford
Lincolnshire
LN13 9DZ

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The Wool Factory Ltd 5 star review on 12th November 2024

654

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Up until my last order I had been very satisfied with my purchase over the years, ( l order a lot of wool as l don't go out since covid and l love knitting for charity) but with the last order l had a 500g balls for baby blanket's but there were at least 5 breaks and knots in the ball, sometimes you get 1 or 2 which l understand happens.”

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Posted 10 months ago

“This wool is absolutely amazing n exactly the colours I wanted. I'm in the process of making a throw for the back of the settee n there was an ideal pattern on the inside of the band round the ball of wool. Would purchase from you again.”

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Posted 10 months ago

“Hassle free ordering, with prompt delivery. lovely wool at a bargain price.”

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Posted 10 months ago

“very good quality, trusted seller, fast delivery, well done, and thank you ❤️”

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Posted 10 months ago

“I was kept upto date from order to delivery. The wool arrived tightly packed in good condition. Matched wool I previously had perfectly. Good quality and price is great. I am happy with my purchase. Once I have finished my throw/blanket I will be purchasing again.”

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Posted 10 months ago

“Used the wool factory before and always satisfied with the delivery times. Know the wool I'm ordering so understand the quality”

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Posted 10 months ago

“Really good service and great bargains with their sale offers very quick delivery a firm that really cares about its customers”

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Posted 10 months ago

“Excellent service good quality will be ordering again. Not used knitting patterns yet so can't comment.”

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Posted 10 months ago

“Great quality wool and quick delivery , colour I chose also is beautiful pink and crochet up beautifully.”

The Wool Factory Ltd 5 star review on 1st March 2024

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Posted 10 months ago

“Love your Aran wool for my knitted teddy’s & friends x”

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Posted 10 months ago

“Easy site to order from online. Choice is good and delivery is very quick.”

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Posted 10 months ago

“A wide range of yarns and prompt service. I always use them for my knitting projects.”

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Posted 10 months ago

“very satisfied with purchase, and with speed of delivery. Can't fault it in any way.”

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Posted 10 months ago

“Easy to deal with. Quick delivery. The wool j bought was better than I thought it would be. Lovely and soft.”

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Posted 10 months ago

“I am pleased with the product it is exactly as described ver good quality the delivery was quick and the package was wrapped very well in all very pleased”

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Posted 10 months ago

“Ordering on the website is easy. The service and communication are very good - goods are received very quickly and efficiently. I am very pleased with my orders so far and will certainly use again. It would be nice to see more variety (of kits and patterns for example).”

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Posted 10 months ago

“Lovely wool and choice of colours.”

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Posted 10 months ago

“Very impressed, how quick the delivery was. Although bought more wool than required, to get free postage.”

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Posted 10 months ago

“I am never disappointed with the wool I buy from wool factory. Speedy delivery and lover wool and value for money Thankyou”

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Posted 10 months ago

“Always happy with my wools, I've bought. So super quick delivery and service. Love that you don't have to make accounts with all passwords. You can just by as guest. Great.”

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Posted 10 months ago

The Wool Factory Ltd is rated 4.9 based on 8,952 reviews