The Wool Factory Ltd Reviews

Name: The Wool Factory Ltd
Address: The Wool Factory, 5 Market Place, Alford, Lincolnshire
Rating: 4.87

4.9 Rating 8,937 Reviews

97 %

of reviewers recommend The Wool Factory Ltd

4.9

Based on 8,937 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

Visit Website

Email:

sales@thewoolfactory.co.uk

Location:

The Wool Factory,
5 Market Place,
Alford
Lincolnshire
LN13 9DZ

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The Wool Factory Ltd 5 star review on 12th November 2024

654

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Thanks for a quick delivery and really liked the choice of yarns at really competitive prices.”

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Posted 1 month ago

“service is given with a smile the wool selection is excellent. website ordering was easy and the staff replied with cheerful answers and descriptions of a happy crew working together. yarn arrived on said date”

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Posted 1 month ago

“Very pleased with my wool and quick delivery”

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Posted 1 month ago

“Delivery was within the stated time frame and my order was we'll packaged but whoever picks the items ordered either isn't a knitter or just doesn't care. I ordered 2 balls of the same shade of King Cole Curiosity for a project and the balls were totally different so very hard to make the colours follow on without unraveling the balls and wasting a large amount! PLEASE - if someone orders more than one ball of a yarn that forms some sort of pattern, please choose balls that look the same!”

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Posted 1 month ago

“good quick service , not a lot i can say as i bought this wool for my sister .we buy wool from all over the place she and her mates knit for BLISS premature babies , boots hats cardigans etc .we buy wool at the best price ,as every thing is donated . thank you . brian .”

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Posted 1 month ago

“Great choice and prompt delivery .. what more could one ask for?”

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Posted 1 month ago

“allways delivered on timeand follows the choice I have made”

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Posted 1 month ago

“Good product. Swift delivery.”

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Posted 1 month ago

“Yes l was pleased withe the wool l ordered”

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Posted 1 month ago

“Brilliant”

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Posted 2 months ago

“Always a quick turnround on orders and the staff are absolutely amazing”

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Posted 2 months ago

“I’ve bought numerous orders from the wool factory and never been disappointed,excellent quality and great service .my go to Shop every time really fast delivery too.”

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Posted 2 months ago

“Excellent quality wool. I use it to make charity items, so price is of a priority and I found it very reasonable.”

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Posted 2 months ago

“Ordered the next gen DK in various colours to make a blanket. Ordered on the Sunday here by the Tuesday and I am happily knitting my squares. I love the quaility of this recycled fibre, easy to knit with and feels like any other double knitting yarn. Very happy.”

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Posted 2 months ago

“Very good wool I needed for my project”

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Posted 2 months ago

“Fantastic service and prices will be shopping again with you”

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Posted 2 months ago

“Great service very prompt delivery and so far wool been great value”

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Posted 2 months ago

“Great value for money, always have great offers on. I have ordered several times and have never been disappointed. So much choice. Well packaged and great communication.”

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Posted 2 months ago

“Cant fault the prompt service and fast delivery. When I have called with a problem, everyone so helpful.”

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Posted 2 months ago

“Nice choice of wool and colours. Fast dispatch too.”

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Posted 2 months ago

The Wool Factory Ltd is rated 4.9 based on 8,937 reviews