The Wool Factory Ltd Reviews

Name: The Wool Factory Ltd
Address: The Wool Factory, 5 Market Place, Alford, Lincolnshire
Rating: 4.87

4.9 Rating 8,962 Reviews

97 %

of reviewers recommend The Wool Factory Ltd

4.9

Based on 8,962 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

Visit Website

Email:

sales@thewoolfactory.co.uk

Location:

The Wool Factory,
5 Market Place,
Alford
Lincolnshire
LN13 9DZ

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The Wool Factory Ltd 5 star review on 22nd January 2025

655

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“brilliant quality yarn and very good price . very pleased”

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Posted 2 years ago

“Love good quality products from the wool factory”

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Posted 2 years ago

“First time I had ordered from the wool factory and I was very impressed with the service, prices, delivery etc , I will certainly be ordering from them again”

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Posted 2 years ago

“Ordered lots of different types of wool from Wool Factory never disappointed quick delivery”

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Posted 2 years ago

“no hassle and an excellent service all round”

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Posted 2 years ago

“Top serves every think wonderful.”

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Posted 2 years ago

“prompt delivery, wool is lovely, a pleasure to use, in fact, I find it difficult to put down. shall be using you again. recommended to friends.”

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Posted 2 years ago

“Good value, quick delivery.”

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Posted 2 years ago

“Easy to order and a quick delivery.”

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Posted 2 years ago

“i cant fault this site at all i ordered some wool of them at very reasonable prices and was amazed when it arrived the following day excellent service speedy delivery would highly recommend to anyone”

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Posted 2 years ago

“As a serial begginer, I needed a support mechanism, which I now have. Thank you ❤ loved the donut, cakes where beautiful.”

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Posted 2 years ago

“I have always loved you knitting yarn , and the service is great .”

The Wool Factory Ltd 5 star review on 10th May 2022

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Posted 2 years ago

“Excellent service and exactly the wool I wanted. I’ll be back!”

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Posted 2 years ago

“Wow. Ordered a pattern yesterday pm. Received today. Eat an excellent service. Never been disappointed. Love the wool I have rec: in the past. Very happy lady Thank you .”

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Posted 2 years ago

“Fantastic products, service and prices. Absolutely lovely in every way. I will definitely shop with you again.”

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Posted 2 years ago

“Fantastic service, very pleased with my purchase and it arrived on time.”

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Posted 2 years ago

“I was so surprised when my order arrived the next day. hows that for service !!! considering I live in Shetland...I don't know of any other company who can act so fast. Well done you....”

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Posted 2 years ago

“Fantastic quick service. Well priced & a good variety of yarns.”

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Posted 2 years ago

“Excellent choice of products, very quick delivery. Always reliable for all my knitting needs.”

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Posted 2 years ago

“Super service. Will be back for more soon.”

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Posted 2 years ago

The Wool Factory Ltd is rated 4.9 based on 8,962 reviews