The Wool Factory Ltd Reviews

Name: The Wool Factory Ltd
Address: The Wool Factory, 5 Market Place, Alford, Lincolnshire
Rating: 4.87

4.9 Rating 8,952 Reviews

97 %

of reviewers recommend The Wool Factory Ltd

4.9

Based on 8,952 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

Visit Website

Email:

sales@thewoolfactory.co.uk

Location:

The Wool Factory,
5 Market Place,
Alford
Lincolnshire
LN13 9DZ

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The Wool Factory Ltd 5 star review on 12th November 2024

654

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The best experience I've had of purchasing yarn ever. Whatever your needs I'm sure the Wool Factory will be able to help on line or visiting Alford the staff are great. And I just love the message you will receive on purchasing on line. Love you the Wool Factory.”

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Posted 11 months ago

“service was excellent”

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Posted 11 months ago

“The wool.is wonderful and the price is good too”

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Posted 11 months ago

“Wool factory as some amazing wool and beautiful shade .”

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Posted 11 months ago

“Fast delivery, reasonable price. Including the postage, quality wool , I just wish you stocked more 4ply coned for my knitting machine.”

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Posted 11 months ago

“Lovely items very quick delivery and very good communication perfect thank you”

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Posted 11 months ago

“fast and efficiant service and great prices”

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Posted 11 months ago

“I am very happy with the efficient service, being kept informed of the whole process from the point of purchase. The thorough descriptions and recommendations on the suitability of each yarn are very informative.”

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Posted 11 months ago

“Simply the best very pleased thankyou”

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Posted 11 months ago

“The texture of my wool as I'm knitting is very important to me and the lion aran wool from you fells lovely and soft. The shading of the colours also means that the finished item will be adaptable.”

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Posted 11 months ago

“Easy to use website, easy payment option, super fast delivery, excellent quality”

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Posted 11 months ago

“Professional & very helpful”

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Posted 11 months ago

“Lovely yarn very pleased with it”

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Posted 11 months ago

“The quick delivery service is very good as I am always anxious to get on with a new knitting project and unable to get to the shops to buy my wool.”

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Posted 11 months ago

“Good quality wool, reasonable prices and quick delivery too”

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Posted 11 months ago

“Great prices very quick delivery”

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Posted 11 months ago

“very good service i was a ball short my mistake telephoned and got it within 48 hours so my cardigan can be finished.”

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Posted 11 months ago

“Good website . Great bargain . Many thanks 😊”

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Posted 11 months ago

“Excellent prices wool quality never lets me down, easy to use web page, regular emails regards sales and new in. Kept uptodate every step of the way with orders on line which takes away the worry of delivery dates.”

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Posted 11 months ago

“Lovely wool as always. Looking forward to using it.”

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Posted 11 months ago

The Wool Factory Ltd is rated 4.9 based on 8,952 reviews