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The Wool Factory Ltd Reviews

4.9 Rating 8,961 Reviews
97 %
of reviewers recommend The Wool Factory Ltd
Company Reviews Product Reviews
3,009
 Metrics Info
4.9
Based on 8,961 reviews
Shipping & Delivery
Delivery Methods
Postal Service
Average Delivery Time
Within 5 Days
On-time Delivery
96%
Accurate And Undamaged Orders
99%
Customer Service
Communication Channels
Email, Live Chat, Telephone
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
Returns & Refunds
Returns Process
Easy
Read The Wool Factory Ltd Reviews
Visit Website

Email:

sales@thewoolfactory.co.uk

Location:

The Wool Factory,
5 Market Place,
Alford
Lincolnshire
LN13 9DZ

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Helen S
Verified Buyer
“Fantastic service and prices. Highly recommend”
Helpful Report
Posted 2 years ago
Annetta B
Verified Buyer
“I couldn’t be happier with the service received from The Wool Factory . My yarn was delivered very quickly and l had not paid for delivery, will definitely be using them again .”
Helpful Report
Posted 2 years ago
Deirdre H
Verified Buyer
“Prompt, well packaged, accurate delivery of my chosen, lovely yarn”
Helpful Report
Posted 2 years ago
Anonymous
Verified Buyer
“Your service is always very good and I highly recommend it to anyone wanting to buy anything from your website”
Helpful Report
Posted 2 years ago
Anonymous
Verified Buyer
“Very pleased with the price of the wool and the service will be pleased to order again from the firm”
Helpful Report
Posted 2 years ago
Brenda T
Verified Buyer
“Excellent quality baby wool at a good price. Quick efficient ordering service.”
Helpful Report
Posted 2 years ago
Audrey W
Verified Buyer
“Luv this site. Great value and quality for the money”
Helpful Report
Posted 2 years ago
Anne H
Verified Buyer
“Very good quality even those my first order went missing”
Helpful Report
Posted 2 years ago
Andrea K
Verified Buyer
“Lovely wool, quick delivery. Will definitely buy from again.”
Helpful Report
Posted 2 years ago
Deborah K
Verified Buyer
“The Wool Factory is heaven sent. They have exactly what your looking for and great prices. The delivery is fast and the wool is packed in lovely organza bags that make perfect gift bags for your made items.”
Helpful Report
Posted 2 years ago
Julia L
Verified Buyer
“Very good communication and quick delivery”
Helpful Report
Posted 2 years ago
Janet B
Verified Buyer
“Absolutely brilliant products, prices and service. I only buy my yarn from The Wool Factory for my grand daughter. She will be 1 year old on 29th June and has more cardies and toys then you can imagine. All crocheted and knitted. Thank you for such great service”
The Wool Factory Ltd 5 star review on 24th June 2022
Helpful Report
Posted 2 years ago
Anonymous
Verified Buyer
“Colours were as stated on the web site.. arrived safely, good quality. Will shop again.”
Helpful Report
Posted 2 years ago
Chloe J
Verified Buyer
“Incredible Service, Very High-Quality products, fantastic range and lovely helpful staff.”
Helpful Report
Posted 2 years ago
Liz C
Verified Buyer
“Amazing service, great products”
Helpful Report
Posted 2 years ago
Angela A
Verified Buyer
“Ordered King Cole Bramble DK, came in 2 days. Very happy and will order again 😊”
Helpful Report
Posted 2 years ago
Marilyn F
Verified Buyer
“Was pleased with the service and delivery . So pleased with the books and the price of them . A happy customer”
Helpful Report
Posted 2 years ago
Karen V
Verified Buyer
“My wool arrived quickly and in great condition”
Helpful Report
Posted 2 years ago
Susan R
Verified Buyer
“Excellent”
Helpful Report
Posted 2 years ago
Lilla H
Verified Buyer
“Excellent value, speedy delivery and great quality what more can I say!”
Helpful Report
Posted 2 years ago
The Wool Factory Ltd is rated 4.9 based on 8,961 reviews
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