The Wool Factory Ltd Reviews

Name: The Wool Factory Ltd
Address: The Wool Factory, 5 Market Place, Alford, Lincolnshire
Rating: 4.87

4.9 Rating 8,937 Reviews

97 %

of reviewers recommend The Wool Factory Ltd

4.9

Based on 8,937 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

Visit Website

Email:

sales@thewoolfactory.co.uk

Location:

The Wool Factory,
5 Market Place,
Alford
Lincolnshire
LN13 9DZ

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The Wool Factory Ltd 5 star review on 12th November 2024

654

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“All the items I have received are great, I have never used cotton yarn before but the 4 colours I have used are wonderful they drape lovely, the sheen is outstanding, will definitely order again when I have a project to do,”

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Posted 5 months ago

“Wouldn't shop anywhere else. Customer service is excellent replies to queries answered quickly”

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Posted 5 months ago

“I was impressed with the price of the wool, but to be honest the dk wool I bought was quite thin. I've never crocheted with such thin wool.”

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Posted 5 months ago

“Order arrived the day after ordering! Amazing. Thank you. Always super bargains on yarns & have always been pleased with everything l have purchased from The Wool Factory”

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Posted 5 months ago

“Good selection of handicraft products, great choice of knitting wool. Packed and delivered in record time. Thankyou”

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Posted 5 months ago

“Lovely yarn. Excellent service.”

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Posted 5 months ago

“Very prompt with my order, everything exactly as I ordered and delivered to Northern Ireland even though I have been disappointed with delivery's from other sources since brexit. Thank you.”

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Posted 5 months ago

“Great price lovely wool quick delivery. Well satisfied”

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Posted 5 months ago

“So pleased with my 14 balls that arrived very quickly have used some already thank you”

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Posted 5 months ago

“Purchased quite a lot of wool and I’ve never had any problem …the only problem is it’s a while since I’ve ironed 🤣😂😂”

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Posted 5 months ago

“Nice wool, delivery ok.”

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Posted 5 months ago

“I’ve been to the shop in Alford and ordered online - wool is good value and I think I need to use some now before getting any more 😂 friendly team and nothing is too much trouble 😊”

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Posted 5 months ago

“Excellent service quality products and speedy delivery”

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Posted 5 months ago

“The wool and knitting needles arrived very promptly. Really pleased with them and I will be ordering from you again.”

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Posted 5 months ago

“I love The Wool Factory their wool is of good quality and very good value.”

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Posted 5 months ago

“I was very pleased with the yarn I bought, the price was good, and the delivery was fast.”

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Posted 5 months ago

“The sevice is quick. I recieve it within a couple of days of ordering.”

The Wool Factory Ltd 5 star review on 4th July 2024

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Posted 5 months ago

“The best value and easiest to order. Excellent service.”

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Posted 5 months ago

“I have not used the wool in question at the moment.”

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Posted 5 months ago

“I love buying wool from you guys. You have some great deals, the wool is lovely when I recieve it. I love my squishy mail 🤣 it's so easy to order online. I have recommended you to a few friends”

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Posted 5 months ago

The Wool Factory Ltd is rated 4.9 based on 8,937 reviews