The Wool Factory Ltd Reviews

Name: The Wool Factory Ltd
Address: The Wool Factory, 5 Market Place, Alford, Lincolnshire
Rating: 4.87

4.9 Rating 8,960 Reviews

97 %

of reviewers recommend The Wool Factory Ltd

4.9

Based on 8,960 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

Visit Website

Email:

sales@thewoolfactory.co.uk

Location:

The Wool Factory,
5 Market Place,
Alford
Lincolnshire
LN13 9DZ

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The Wool Factory Ltd 5 star review on 22nd January 2025

655

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Fast delivery, great product. Will definitely be ordering more”

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Posted 1 year ago

“Wool is lovely, service great”

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Posted 1 year ago

“happy with the purchases. Very competitive prices...usually cheaper than elsewhere.”

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Posted 1 year ago

“Easy to navigate website. Very quick delivery. I wouldn't hesitate to recommend The Wool Factory.”

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Posted 1 year ago

“Good quality wool Quick delivery Great prices”

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Posted 1 year ago

“Always very quick delivery and lovely customer service. Great quality products at great prices”

The Wool Factory Ltd 5 star review on 19th April 2023

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Posted 1 year ago

“love the wool factory so much choice and qhick delivery .”

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Posted 1 year ago

“The wool i bought was described as Chunky but i had to double it up to make it thicker as i was crocheting a blanket .Also some of the balls were either thick in places & very thin in other places .I wouldn't buy this again .”

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Posted 1 year ago

“I have complete satisfaction with the products V I HD ave bought from Tgd Wook Factory. Good choice of colours and rapid delivery.”

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Posted 1 year ago

“Very quick delivery and lovely yarn.”

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Posted 1 year ago

“I found your wool very affordable with lots of colours to choose from and they arrived quickly.Will use you again.”

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Posted 1 year ago

“great choice of wool at reasonable prices,good delivery,,wife was happy with her items recieved”

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Posted 1 year ago

“As our parcel was lost it was re posted quickly and was what we ordered your deliverys normally are with us within 5 days so that's how we knew there was a problem keep up your good service and great products Many thanks mark”

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Posted 1 year ago

“Good quality and very quick delivery”

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Posted 1 year ago

“Very good service prompt delivery and very reasonable prices”

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Posted 1 year ago

“Te wool was lovely the only thing was the delivery time”

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Posted 1 year ago

“Excellent customer service and have made numerous purchases of wool. Would highly recommended this company”

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Posted 1 year ago

“Good choices, good prices, good delivery!”

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Posted 1 year ago

“I started crocheting 18 months ago. I discovered The Wool Warehouse about 13 months ago. I don't buy from anywhere else now. They have such a fantastic range for all projects. Delivery is fast and it's so lovely that the wool arrives in an organza bag. Keep up the great work THE WOOL Warehouse!”

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Posted 1 year ago

“Easy to order fast delivery”

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Posted 1 year ago

The Wool Factory Ltd is rated 4.9 based on 8,960 reviews