The Wool Factory Ltd Reviews

Name: The Wool Factory Ltd
Address: The Wool Factory, 5 Market Place, Alford, Lincolnshire
Rating: 4.87

4.9 Rating 8,960 Reviews

97 %

of reviewers recommend The Wool Factory Ltd

4.9

Based on 8,960 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

Visit Website

Email:

sales@thewoolfactory.co.uk

Location:

The Wool Factory,
5 Market Place,
Alford
Lincolnshire
LN13 9DZ

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The Wool Factory Ltd 5 star review on 22nd January 2025

655

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I have recently discovered this gem of a shop. I have ordered a couple of the crochet subscription boxes and they have not disappointed! I love the way there is no obligation or pressure to continue with the subscription - I only need now to keep on top of my WIPS!!!! Great value for money, quick delivery and always surprising!”

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Posted 1 year ago

“Always pleased with theo quick and efficient delivery never had a reason to complain”

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Posted 1 year ago

“Fantastic service, quick to answer any queries. Fast delivery. Highly recommended +++”

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Posted 1 year ago

“I am a very satisfied customer.Happy Knitter”

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Posted 1 year ago

“A really good selection of wool,fast delivery,well pleased”

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Posted 1 year ago

“My order was delivered to me in record time, so pleased with the quick turnaround and the quality of the packaging used to wrap my parcel. Quality of the wool ordered was perfect, thank you.”

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Posted 1 year ago

“The wool is wonderful and I've used it before for many things.”

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Posted 1 year ago

“I knit preemie blankets for charity and as a hobby. Seeing your baby wool sale I purchased about 26 balls of baby wool at £1.29 for a 100g ball of wool. The balls come in tighter balls that don’t fall apart like some I have bought in the past.”

The Wool Factory Ltd 5 star review on 30th June 2023

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Posted 1 year ago

“I love buying my wool and knitting patterns for you”

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Posted 1 year ago

“Very good service. Goods arrived quick after ordering. Very happy.”

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Posted 1 year ago

“Thank you l am happy with it. I hope next time you will be charging me less Shipment.”

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Posted 1 year ago

“Brilliant and very friendly staff. Alford shop is amazing”

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Posted 1 year ago

“Order received in excellent time and condition and customer service very quick to deal with enquiries.”

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Posted 1 year ago

“Very efficient. Delivered as promised. Very happy always with order.”

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Posted 1 year ago

“Super fast delivery, excellent customer service- would definitely recommend!”

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Posted 1 year ago

“Amazing service,wool prices are fantastic,very prompt delivery and very helpful customer service,thank you all at the wool factory”

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Posted 1 year ago

“Excellent service and the cotton yarn is beautiful. Thank you”

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Posted 1 year ago

“Easy to order from. Items always arrive on time.Fantastic quality.”

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Posted 1 year ago

“Great offers. Always delivered on time”

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Posted 1 year ago

“The items always arrive safely and we'll packed”

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Posted 1 year ago

The Wool Factory Ltd is rated 4.9 based on 8,960 reviews