The Wool Factory Ltd Reviews

Name: The Wool Factory Ltd
Address: The Wool Factory, 5 Market Place, Alford, Lincolnshire
Rating: 4.87

4.9 Rating 8,953 Reviews

97 %

of reviewers recommend The Wool Factory Ltd

4.9

Based on 8,953 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

Visit Website

Email:

sales@thewoolfactory.co.uk

Location:

The Wool Factory,
5 Market Place,
Alford
Lincolnshire
LN13 9DZ

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The Wool Factory Ltd 5 star review on 12th November 2024

654

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I make blankets for our local cancer charity shop and have been told people are buying them on a regular basis and are very happy with them. i find the wool to be good quality and reasonably priced. Delivery is very good also.”

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Posted 1 year ago

“Always good deals and fast delivery”

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Posted 1 year ago

“Excellent service and yarn is great, the only thing I would say is better packaging please, my last parcel had a hole in it the outer plastic where it have been picked up and yarn inside was clearly visible.”

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Posted 1 year ago

“Love wool from here. Good quality low prices will definitely order again.”

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Posted 1 year ago

“Always great value for money, lovely yarn and good customer service”

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Posted 1 year ago

“I've made several purchases from The Wool Factory and I'm so pleased with every order. All packed with love and care and fast delivery. The yarn is superb quality and great prices. I will always buy from here from now on. 5 stars from me 😊”

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Posted 1 year ago

“No problems and fast delivery”

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Posted 1 year ago

“Great choice and price and always quick delivery”

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Posted 1 year ago

“This company is very fast delivery one and have excellent communication”

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Posted 1 year ago

“My first order and everything was handled perfectly . Very efficient service . Thank you.”

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Posted 1 year ago

“Great purchase as per usual and good response by post straight back nearly used it now and looking for some more xx thankyou”

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Posted 1 year ago

“Quality yarn arrived quickly. Very happy.”

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Posted 1 year ago

“Love the Wool Factory. The yarns are lovely quality and excellent prices. The staff are brilliant and the delivery times are excellent. They also have a great, friendly knit and natter group and a "Show us your stitches " competition weekly where the winner receives a voucher.”

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Posted 1 year ago

“Very good service”

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Posted 1 year ago

“Great service, quick delivery, lovely wool. Will 100% be buying again and would recommend to friends”

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Posted 1 year ago

“Beautiful hat, snood and fingerless mits made for my grandaughter. She loves the variegated coloured wool and the warmth from thus soft touch yarn.”

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Posted 1 year ago

“I love the wool factory, lots of beautiful colours and different wool weights at fantastic prices. The place I go to for all my yarn”

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Posted 1 year ago

“Very pleased with the prompt service and delivery of my first order. Such a huge selection of yarns across the board and very competively priced. Will definitely be ordering again”

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Posted 1 year ago

“It is the cheapest wool anywhere and I have shopped all over. Excellent delivery service and very quick. Would recommend 100&%”

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Posted 1 year ago

“Only bought from The Wool Factory once, the delivery was quick, I'll need to look next I placed an order as I don't have a printer so not able to order anything that says PDF.”

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Posted 1 year ago

The Wool Factory Ltd is rated 4.9 based on 8,953 reviews