The Wool Factory Ltd Reviews

Name: The Wool Factory Ltd
Address: The Wool Factory, 5 Market Place, Alford, Lincolnshire
Rating: 4.87

4.9 Rating 8,937 Reviews

97 %

of reviewers recommend The Wool Factory Ltd

4.9

Based on 8,937 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

Visit Website

Email:

sales@thewoolfactory.co.uk

Location:

The Wool Factory,
5 Market Place,
Alford
Lincolnshire
LN13 9DZ

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The Wool Factory Ltd 5 star review on 12th November 2024

654

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very prompt service and good quality products.”

Helpful Report

Posted 1 month ago

“Very nice wool and quick delivery.Will definitely use again”

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Posted 1 month ago

“I was highly satisfied with my experience with the Wool Factory,their product was first class,the wool was beautiful, easy to knit and I am so pleased with the finished cardigan ,I will definitely be ordering again”

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Posted 1 month ago

“FANTASTIC place to buy from, quality wool and they go above and beyond to get the order right even including a little note.I required a particular batch number and they found it for me.They really make you feel a valued customer.One big thank you from me”

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Posted 1 month ago

“Have ordered from you so many times and the wool has always been delivered promptly. Constantly knitting for my six grandchildren and many many great neices and nephews and find the cost of your wool very reasonable. Last two Items I have knitted have been for my eldest Granddaughter in her late teens and my daughter.”

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Posted 1 month ago

“I found the wool and pattern very easy and the parcel was delivered on the day at the time I was notified. Well done everyone”

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Posted 1 month ago

“Quite simply my favourite wool shop in the country.”

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Posted 1 month ago

“Fast, efficient service with friendly helpful staff, loved packaging with sheep design.”

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Posted 1 month ago

“Lovely wool and it knits well. Loved the email you sent me explaining everyone's job involved in getting me the wool and sending it. Thanks”

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Posted 1 month ago

“Cannot fault the satisfaction from this wool company, will order again when l have used the beautiful wool up, thankyou”

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Posted 1 month ago

“Absolutely love using the TWF for my yarn, everyone is so friendly and helpful.”

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Posted 1 month ago

“Speedy delivery”

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Posted 1 month ago

“You had what I wanted and I thank you very much for your time and trouble”

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Posted 1 month ago

“Fast delivery. Good quality wool and colours true to website. Excellent service.”

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Posted 1 month ago

“Fast efficient service! Good quality wool at a reasonable price!”

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Posted 1 month ago

“Very easy to order from their great list of wools. Also great value”

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Posted 1 month ago

“Website easy to search, quick and clear. Order processed quickly and accurately. Post delivery reliable because not via couriers who are time limited finding addresses of houses with names not numbers. Thank you Wool Factory keep up the good work.”

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Posted 1 month ago

“Great choice of yarn. Fast delivery.”

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Posted 1 month ago

“Good value wool with excellent quick delivery”

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Posted 1 month ago

“I am very happy with the product received and the speed with which the order was processed and delivered.”

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Posted 1 month ago

The Wool Factory Ltd is rated 4.9 based on 8,937 reviews