The Wool Factory Ltd Reviews

Name: The Wool Factory Ltd
Address: The Wool Factory, 5 Market Place, Alford, Lincolnshire
Rating: 4.87

4.9 Rating 8,951 Reviews

97 %

of reviewers recommend The Wool Factory Ltd

4.9

Based on 8,951 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

Visit Website

Email:

sales@thewoolfactory.co.uk

Location:

The Wool Factory,
5 Market Place,
Alford
Lincolnshire
LN13 9DZ

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The Wool Factory Ltd 5 star review on 12th November 2024

654

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“They had just what I wanted”

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Posted 1 month ago

“Very good service quick delivery”

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Posted 1 month ago

“Perfect. Exactly what I wanted, my order was packed quick and ready to pick up the same day Brilliant wool, great quality and price.”

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Posted 1 month ago

“Great place, great products, great staff! Even better now I know I can collect from Mablethorpe, so no delivery charge means extra money for more wool! 😁”

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Posted 1 month ago

“Very good.I have dealt with this company on several occasions,and never been disappointed.very reliable...”

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Posted 1 month ago

“Just what I ordered, and delivered next day. Thanks !”

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Posted 1 month ago

“Excellent service every time I purchase wool or buttons delivered promptly lovely wool to knit I knit for my great nephews and great niece thank you keep up the good work x”

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Posted 1 month ago

“Always willing to help and give advice if needed”

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Posted 2 months ago

“Can not fault this company at all. I have watched them grow from a Market stall in Mablethorpe, to a shop in Alford, and now a Supermarket is opening in Skegness! Fantastic service, gorgeous yarn and amazing delivery times. kittacrafts.com”

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Posted 2 months ago

“Wool knits beautifully ans washes well. Very pleased”

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Posted 2 months ago

“i’m not sure how you can improve all the wool i have had is excellent, knits up lovely so far i have knitted 7 blankets and will be looking for more wool for the next one.🙂”

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Posted 2 months ago

“A brilliant company with such a great bunch of people who are always ready to help and advice. Very reasonable prices and genuine sales. What more could I want.”

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Posted 2 months ago

“Fabulous range of products, great prices, simple to order, quick and easy pick up process. All round excellent service 👍”

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Posted 2 months ago

“Great service every time!”

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Posted 2 months ago

“Very prompt service and good quality products.”

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Posted 2 months ago

“Very nice wool and quick delivery.Will definitely use again”

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Posted 2 months ago

“I was highly satisfied with my experience with the Wool Factory,their product was first class,the wool was beautiful, easy to knit and I am so pleased with the finished cardigan ,I will definitely be ordering again”

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Posted 2 months ago

“FANTASTIC place to buy from, quality wool and they go above and beyond to get the order right even including a little note.I required a particular batch number and they found it for me.They really make you feel a valued customer.One big thank you from me”

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Posted 2 months ago

“Have ordered from you so many times and the wool has always been delivered promptly. Constantly knitting for my six grandchildren and many many great neices and nephews and find the cost of your wool very reasonable. Last two Items I have knitted have been for my eldest Granddaughter in her late teens and my daughter.”

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Posted 2 months ago

“I found the wool and pattern very easy and the parcel was delivered on the day at the time I was notified. Well done everyone”

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Posted 2 months ago

The Wool Factory Ltd is rated 4.9 based on 8,951 reviews